Easy drop off. Very nice place.
Janice A.
Customer Reviews for T Bar T Farm Supply
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Be there on time when they r supposed to be open
dawn B.Quick and easy
David C.Very good service
CYNTHIA B.The UHaul App NEEDS WORK! Constantly “tap to reconnectâ€, awful
Mark S.When a reservation is made days in advance the equipment should be there. I had to go to a different location to get the appliance dolly and furniture pads.
Dennis P.Great customer service!
Shenelle H.Super friendly and polite.
Jason L.Kevin and his coworker was very nice and helpful. Great service here.
SHERMAN B.You could give me market value for the fuel I bought for YOUR truck. Rented it on fumes filled enough to reach first destination to pick up my helper, where I filled it up for 2,63 $ a gallon. Brought it back 5/8 full for a 28 gallon credit of 38,25 $, or 1,37 $ gal. Instead of the 79 $I paid for the gas. If you think it's normal business practice to steal from a steady customer... I will remember that the next rental.
RONALD C.No change, great service, fast and easy thank y'all very much .
EARL DEAN JR H.They cheated me out my money
Laronicia S.The gentleman who took care of me was very professional and made it a very pleasurable experience.
RUSTY H.I paid 75 $up front the bill was52,95 $ I did not get my refund of 16.75. I think you all need it.
JAMES F.Have attendant be more conscious of people's time. Pay attention to people's needs that come in for service.
Theron S.This was NOT my pickup location in my guaranteed reservation. It was 40 minutes from the original reservation. This is the second time to fail on having the reserved equipment at the designated site. Still no confirmation on my 50 $guarantee credit.
Thomas E.This location was fine.. however we were NOT suppose to be charged for any mileage over due to the fact of Uhaul messing up the first time around. They had us going to a place that had no equipment and last minute we had to drive out of our way to get this one. It was a complete mess! I have never had this problem before.. we ended up having to move alot later in the day due to mess up and lost a day of work..
Tony D.I returned the trailer to the location with little information or help in doing so. I asked for a paper copy of my return receipt and the representative refused and told me he would email it to me only for me to find out that I'm being charged double
Marcella H.Was friendly, efficient environment.
Emma G.The second location was great were I picked up my trailer. The original location were I was supposed to pick up my trailer was absolutely horrible, Lone star MechanicalI. I arrived there only to find out that they had previously rented the trailer I already had a conformation number for. Hauled called me when I was at Lonestar Mechanical and arranged for me to get another trailer at a different location. Which was 30 miles away. Lonstar Mechanical was not clean grass was grown up everywhere. Glad I did not have to get out and hook up to a trailer in the tall grass. No tellin how many snakes where out there
Ginger W.Great service and very helpful!
Jeff M.I was pleased with everything.
Leonard J.This is the 3rd time I have used this location and have always been happy with the service.
Mark G.The girl who works at this location was extremely rude. I wouldn't recommend this UHaul facility to anyone. The only reason I rented here is because Penske wanted 1 300 $rather than 300 $I paid through UHaul. Although she was rude enough my mother in law and I almost left to pay 1 000 $more due to the piss poor service and attitude the young lady had.
Clinton G.rented a tow dolly it had damage all over and the when I started to load my vehicle I noticed the tire on the tow dolly was blistered and separating had to delay my trip for repairs.. took it back early and did not receive credit for the unused day.
William B P.Last time booking a truck for a driver the mobile check in was bs. It costed me over 500,00 $ because U-Haul made me wait. I think next time I will go to Ryder Penske or enterprise truck rental. To top it off. They didn't even put me in the truck I got. Because the idiots couldn't get the key. Wasted 20 mins there. So after a 730 pick up I was finally on the road by 9 am.
Darrel D.Was not open dropped truck in safe location drop keys in box
Sharon M.Make sure your system on pass purchases are updated
Tanguria S.again locations are awesome. UHAUL itself not so much.....
brandi K.This was not my selected drop off location. UHaul reassigned me to location about 20 miles away. Tried to use my original drop off location as mileage was pretty tight. Took about an hour to get it checked in (had to call UHaul to allow me to drop off at original location) ?? Go figure. Had 8 miles left at check in, so it would have cost me even more had I used rerouted drop off location.
KEVIN J.The T bar T staff was knowledgeable and friendly. We appreciate them
Misti W.Faster service.
Toby S.I rented one trailer for six hours. In that six hour period I received a total of 7 emails and 3 text. That's a little extreme, why do you have to send so many? Ridiculous!!!!
William F.Make your system work. I ended up driving to 3 locations from My neighborhood dealer to finally find the truck. The apology i got was "I'm sorry - and that will be 165,93 $" oh and you'll have to stop and get gas!"
Ronald W.More help
marvin M.Eric is amazing. When I dropped off my truck, I looked for an Uber to take me back home. But there were none to be found (even though I waited for about 30 minutes). Then Eric took him in his personal vehicle on his way home to a location where I was able to get an Uber. Eric is a great person.
Elie A.Everything was great.
Gary R.They were awesome
Jack B.Took 2 hours to rent the equipment that i only needed to use for 3 hours.
Ashley P.More worried about getting the registration done. Stated the Truck was full and I needed to fill it up before I return it. Truck was not full. Secondly, I had a return center 3. Miles away compared to the place she said the computer gives her only 3 selections. The closest place was LBJ 9 miles away. Which cost me more money. She also stated that I needed insurance that my insurance wont cover an accident. I called my insurance and they do cover me in a rental vechiles. So more money that cost me. I will never use U Haul again. It is more about money then it is about customer experience.
David W.Nothing i like it the way it is
Shawnette J.