The store was completely disorganized. They gave me a wrong truck, which was different to the one mentioned in the contract. I couldn't make the rental closing properly.ROBERTO I.
Customer Reviews for T Deez Car Audio
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Houston, TX 77041
(Near trader village)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 7h30 pm
- Sam : 8h am à 7h pm
- Dim : 11h am à 5h pm
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.JONAS P.
Charge customer correctly. I'm about to file a dispute.GENNIFER B.
Le client n'a pas laissé de commentaire.ERIK B.
Le client n'a pas laissé de commentaire.FAYEZ S.
Pick up was messy and uncoordinated. For about 20 minutes, I wasn't sure if this location would have the truck I had reserved weeks prior. Although it was in the reservation that it would be a one way trip, this location did not have that capability with their truck and forced me to deliver it back to the location that evening. I paid for additional miles due to this change. This was my first experiencing renting with UHAUL and I will probably not do business with them again.JOHN L.
Store wasn't open when I got there to pickup my trailer. I had to wait 1 hour for someone to comeMALACHI S.
Trying to cheat your customers by falsely adding extra charges, have photo to prove it! But this goes along whit your Company policy to try to misrepresented an get every penny you can from your customers. Very disappointed in what this Company has become, Used to be a great Company to work with??LARRY B.
Very bad customer service. All about money first.TIN T.
The truck was not available for pickup as I booked it for 8am. I tried the online process and it didn't work. I lost 1 hr waiting for the store to open and then I could get my rental. The store staff was very attentive and helpful. The truck was there but it hadn't been checked in by the previous customer and then it wasn't available for me.ESTEBAN O.
Dropped off my auto transport first to make moving easier. Went to drop off the truck but I got turned around and went to the wrong location. Talked to the lady inside and was asking about the other location and she assured me I could drop off the truck there anyways and I wouldn't get charged extra for it. Spoke to the other location about this and they said their general manager would call me about it but no one ever did and I called back and they assured me it had been checked in and I was set but then they charged me for dropping it off at the wrong location without even talking to me about it. I specifically asked about thisâ€¦Larry H.
Everyone everyone that the location was polite and professional and courteousMICHAEL M.
They are unorganized and need to improve. Good thing they are friendly.STEPHANIE H.
Le client n'a pas laissé de commentaire.terrilyn A.
I returned the truck 2 days early after filling the tank to its previous level (1/4 tank); yet this establishment wants to charge me 52,50 $ for fuel service fee and 5 gallons of fuel. NOT ACCEPTABLE!!!estevan E.
Le client n'a pas laissé de commentaire.Jose C.
I had to wait 45 minutes for my rental from my scheduled time. Then my truck was not cleaned or disinfected from previous customers. I had to go buy cleaner and do it my self .Ruben L.
Keep the friendly people who are there..Michael Y.
Le client n'a pas laissé de commentaire.JUAN T.
Le client n'a pas laissé de commentaire.April G.
Dirty, dingy, no Covid-19 Precautions taken, and doubled billed me. I made a 24 hour reservation with the 800 number and when I got there, I was told it was a 6 hour reservation and it needed to be back by 2. When it wasn't they charged me for another 24 hour rental.Andrew F.
Loud music blasting from a car in front of business and return interview done outside in front of the car. Not a professional businessEDWARD H.
Sign is hidden. Had me follow to a lot two blocks away felt a bit scary.Gabriela G.
Le client n'a pas laissé de commentaire.Tammy S.
good vehicle and quick check in.James C.
Le client n'a pas laissé de commentaire.JOHN R.
Le client n'a pas laissé de commentaire.THOMAS B.
Truck should have been sanitized prior to pickup.John C.
Le client n'a pas laissé de commentaire.James T.
the owner was wayyyyy acomodating she didnt even have a trailer coming in, she went out of her way to get one in and helped me load and rent in a timely manner and was so kind i thank this owner for taking the time to help us in time of needJOHNNIE W.
Le client n'a pas laissé de commentaire.Melondy G.
Le client n'a pas laissé de commentaire.Kelly M.
Le client n'a pas laissé de commentaire.Stephen L.
It took 48 minutes to get the trailer!!! Credit card system was down. Manager , Joseph was at home and walked the clerk through a Web system over the phone after responding, "oh yeah, that's been down all day." He never apologized for the inconvenience or the wait.RONALD F.
Pickup of vehicle was at a multipurpose business. It was a stereo/tint window/u-haul business. I received vehicle with no gas and had to go fill up myself. Not, knowing how much gas I would use, I filled it up. Only used a little over a quarter of a tank. I GOT NO REFUND FOR GAS LEFT IN VEHICLE!DONALD P.
Doris Parker helped us, and she was absolutely amazing! She had everything together, and even though the location was extremely busy with traffic, she was on top of everything and got us out of there quickly and painlessly.Hannah G.
Le client n'a pas laissé de commentaire.Darlene M.
No commentNestor V.
Le client n'a pas laissé de commentaire.Isidro B.
Le client n'a pas laissé de commentaire.Michael A.
Le client n'a pas laissé de commentaire.Sonya L.
Le client n'a pas laissé de commentaire.Eduardo M.
They are very helpful and I'm very thankful to you guysDalbir T.
Doris was lovely but didnt know much. I wanted to add ins and she couldn't make it happen so she just said I'll make a note on your acct. So of course I didnt have ins. Thankfully nothing happened. It took hours because she kept calling someone to ask about every step. Get Doris some training. She also said if i didnt keep the truck the whole 5 days, i would be refunded but where i took it, they said it's a flat rate for a 1 way trip. It was very frustratingSamuel M.
Le client n'a pas laissé de commentaire.Candice A.
The App check in did not work. No one was at the location. I called numerous to voice mail. I left went home. Called another number provided in my email and she answered and said she was at the location now. An hour later. I had paid movers who sat for 2 hrs. Once i got back there it still took over an hour because no one had the code to the lock to get in the truck so we had to drive to the lot to get another truck. Just alot of wasted time and money. But she was pleasant and friendly throughout the process.Debbie A.
Needs much better signage, visible from road. Needs a drop-off parking area clearly marked. I would not consider the store for future business.George L.
Excellent service à la clientèle.lorraine M.
Great ladies working the inside lobby!Sarah D.
Le client n'a pas laissé de commentaire.Jason D.
Very friendly!Jeremy P.
Le client n'a pas laissé de commentaire.aaliyah A.
Le client n'a pas laissé de commentaire.Deborah V.
Le client n'a pas laissé de commentaire.danae L.
Le client n'a pas laissé de commentaire.danae L.
Very nice lady helped with the return of the vehicle.Owen M.
Le client n'a pas laissé de commentaire.alwin L.
undertand mobile pickup and drop offsharay J.
Le client n'a pas laissé de commentaire.Sara D.
Le client n'a pas laissé de commentaire.michella R.
Forgot to add a 1/4 tank of gas so understand a 30 $fee or whatever the per gallon fee is but was charged 30 $and another 67,50 $ on top of that so cost me 100 $+ due to all these extra fees. Not happy. Contacted customer service on Friday 7/5 and have not heard back.Zaida V.
Le client n'a pas laissé de commentaire.Ryan C.
Le client n'a pas laissé de commentaire.Katherine M.
This location is professional, courteous and has excellent customer service. Will use them again.Yarnell J.