Awesome team and excellent service!
YAKIR DOTAN
Customer Reviews for TMS Cleaning And Maintenance
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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horrible access and directions very unclear where location of truck. Truck was left with 23 miles to empty, not comfortable - you charging by the mile why would tank not have at least 1/2 tank, mobile app is crap - fuzzy upload drivers license when I had already uploaded - took over 40 min to get keys and start
SCOTT KHILEStay away from this particular U-Haul store. They were dishonest with the charges. I denied U-Haul's insurance but was still charged. When I called to clarify the owner said he didn't remember and did nothing about it.
Carlos AranaHidden/unknown charges; i wasn't told there would be extra charges if returning in a different location in the same city.
Wenbin ZhangGreat guy to deal with.
Yehoshua AronowAnother tenant in that building scolded me for parking in a certain spot
ADRIENNE DAWKINSI was grateful to receive very personalized, caring service on a holiday weekend. i would highly recommend this uhaul location to others.
Julietta WenzelCustomer service was perfect
Laurette ElmeShawn was great and made the return process simple.
Diaundrah MentoreVan was dirty with white stains of unknown origin in back. Also, once I got van home and packed it full of my belongings, the van wouldnt start. Battery dead. Uhaul roadside came out an hour later and jumped it, but it threw my entire schedule off. Honestly, I believe I'm owed a refund of some sort.
Henry WatkinsNo complaints! All went well.
SHANNON HENDERSONOwner is very organized and easy to deal with.
Robert NicholsEverything went well! Thank you very much for hard work and dedication
Kim BruceThe employee assisting us was very unprofessional. He was not available at the time of my appointment nor was he there on my return. I did not feel safe at this location and would not recommend anyone using this location.
Madeline Strickcould not have been easier and more helpful .. thank you!!!
Michael O'ByrnN/a
Napoleon HernandezRenting a U-haul, is renting a U-haul. It's a moving truck, I don't expect tranquil music, and wind chimes. However, Shawn is wonderful, he went above and beyond and was such a pleasure... I highly recommend, this business. Once again, Thank you
Jennifer WebsterTo have communication 24/7.
JOHN H SIEMONGuy was super friendly and helpful. Would highly recommend
RICHARD CATALFOThis was a great experience. The person we rented from was very customer service focused and absolutely hilarious! We had a great time chatting with him. The truck was clean and drove great and the price was better than expected. If we ever need another truck to rent, this will be the first place we go! Thank you for everything! -Susan A
Susan AriolaGreat group of guys. Knowledgeable and friendly. Made a stressful time manageable. Can't say enough about then. Would recommend to friends and will use their services again.
Brian HidalgoI had to pay $11 for gas when I drove less than 9 miles total. He said it was on 1/4 tank AFTER I returned it. That truck did NOT use 3,5 gallons of gas to travel 8,4 miles. Oh well......
Chester ClarkShawn was very knowledgeable and helpful with the entire process. Was much easier than I expected. Truck performed perfectly and was very economical on gas. Thanks Shawn for my excellent experience with UHaul.
Chester ClarkExcellent, I loved everything congratulations, good price, excellent truck
Christiano PrestesNa
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