Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
My moving help bailed at the last second, so I looked up U Haul on line. It was done entirely online, which I liked. The actual rental price was reasonable. Asking me to refill what gas I used was reasonable. Asking me to keep it clean was reasonable. But 99 cents for each mile driven? That's insane. My $40 rental wound up costing me $100. For just 9 hours with the truck. An I wrong to be upset about this? Is that what it costs these days? Jeez. I'm gonna open up my own U Hall location. They're banking! Otherwise, it went without a hitch.
Nothing! Very helpful and engaging.
Make the 24/7 check in a little quicker
Good , but my full deposit wasn't returned.
They were on the ball and had me checked out in minutes. Very efficient and friendly.
The man at the front desk was so helpful, he helped me pick out the right sized uhaul and gave me an amazing deal! I really couldn't ask for anything more. Thank you Cool Zone!
Great service it would be hard to imporve.
Very friendly!
Don't change anything.
I
Was told emphatically that the truck was 15 running feet of storage when in fact it wasn't! Had church pews to move and could not fit them in without straining back by having to stack them.....misrepresentation of rental. You can improve by being honest about the sizes.
Every time I have picked up a truck to rent the service is always the best
I think everything was excellent and the Gentlemen working there was very nice and polite and helpful, looking forward possible renting again someday.
Best $29.95 I've ever spent.
Thumbs up
They were very friendly and helpful.
Drop off was super fast and super essy.
Excellent service
Great customer service. Quick and friendly
ok
He was very polite and informative.. would definitely return if I need any service
Very helpful and polite
Mike was outstanding!!
Very professional and friendly. Great experience
Nothing, they are 100% customer oriented
Nothing. The man that helped me was excellent. Polite and answered all my questions and made sure I had the right trailer to hall the motorcycle. A nicer person could not have been found anywhere. Thank you for having such a wonderful person to assist the public wish all business had people like him.
Absolutely wonderful! None of the other UHaul locations in Gunbarrell were able to help with our urgent (thought one trailer was going to be enough but it wasn't! Needed a rental one ASAP). Super friendly, professional and made sure we had everything we needed. Would definitely recommend them.
That man was so pleasant and extremely helpful and took excellent care of me..His brother owns the place..Awesome experience..Would Definitely Reccomend
Good people!
Mike as excellent.
If not the latest system, a computer system upgrade to make it more user friendly would help a little.
Great service. Very friendly staff. Overall great experience
I dont believe any one could beat the service I was given.
This facility is top-notch and well-maintained.
The manager Mike was an awesome guy to work with, and Ill never use another location as long as he is there at Kool Zone.
I have no complaints. Everything went smoothly.
The gentleman at the location was very friendly and assisted me with all I needed. I will definitely use this location in the future.
Mike came out and disconnected the trailer and checked me in
Mike was super helpful! Very pleasant and kind! Need a Uhaul go here!
Very clean climate controlled storage. Owner is very professional and reliable. Very happy customer.
Thank You!
