Great service
Monique Daly
Customer Reviews for T&J Fruits and Vegetables
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Fast and friendly service
Brooke LaPorteQuick and easy pick up/drop off
DAVIDMICHAEL VALENTIThe office in Herkimer was closed and no personnel were on premises.
Kathleen GiordanoExcellent service and very helpful getting everything that I needed.
NADINE ROSSGet the key before you have me locate the vehicle in the step by step. It was extremely cold outside and I had to walk back to where I came from twice because the steps felt out of order for this specific location.
Jessica ColonThe guy who rented it to us seemed nice
jeremy davidsonWindow handles were broken and the truck sounded like it was going to fall apart. But it made it!
amy osborneI didn't have a problem with the equipment or the location. The van did have some dirt in the back of it and location was a little dark for a 3am pick up. But other than that the location was good. It was the app or the website that I had problems with.
JARREDMICHAEL EGNEWThe truck I rented has a noticeable exhaust leak. When driving down the road straight you cannot see the speedometer because the steering wheel is rotated 90 degrees to the left from where it should normally be
Adam CoombsThe couple who run this location are delightful. They are helpful and friendly. I had a great experience renting from them.
Jill StellmanI couldn't pick it up using the app. Signal was too weak. Luckily the guy was there, although store wasn't open yet. Also, there were drugs in the vehicle. Xanax
daniel krantZThe business owner was always unhelpful. When asked his response was always " Go to your phone." The trucks check engine light was on when picked up, the truck had 1/4 tank of gas when picked up and when dropped off, owner argued it had a 1/2 tank when picked up. When I disputed this fact and told him I had a picture and receipt from gas station to prove, his response was well ok. I was not happy with his customer service or how he maintained the vehicle. I will not recommend this location at any point.
Sharlene RobinsonThe gentleman I spoke with to pick up the truck was great. Had me in and out in just a few minutes.
Adam PielechaCheck in takes too long
RENEE SMITHERMANI had my rental for 2 hours and was still charge a full day. I won't use it again
Tammy Sillthey were very friend and personable while staying professional
jeffrey harringtonService was great. The guy at the location is more than helpful, but the equipment itself was absolutely true Roche us the truck that I received was a death trap all over the road. The alignment was so horrible. The steering wheel was caught tapped way around. We thought that the truck wouldn't even make it uphill after it was loaded down so other than, the service that I received at the location from the gentleman they experience was horrible. Someone should do something about that truck that I got because it was pretty bad.
Joseph GottusoJoes expertise is second to none!!! He is professional, friendly, and thorough. A #1 ranking from me!!!!
chris connollyAlways a pleasant experience to deal with this store!!
gail hayesStraighten out problems with the app and let people who use it know they will need additional contacts for verification before the moment the need to be put into the app. Every time I left the app to look up contact information, the app shut down and my screen went black and then I had to start the whole check in process all over again. Awful, stressful experience
Everson KalmanTHE GUY WAS VERY HELPFUL AND FRIENDLY. HE GAVE US A VERY GOOD EXPERIENCE SOMETHING THAT YOU DON'T SEE THAT MUCH ANYMORE.
SHANE CHIVERELLAPick up went fine but drop off rep ws the unfriendliest person I ever met.
Marjorie CaseStill trying to understand why I was charged much more than I was quoted on my reservation.
Kara DaCorsiVehicle had multiple warning lights that stayed on. I was told that the vehicle was OK to drive. Vehicle had cigarette smell. Customers shouldn't be allowed to smoke in the vehicles
Randy StoneOnly thing I noticed was the passenger driving light was out
Thomas CitrinitiExcellent place to rent from! Also would like to say that I left a review earlier in the week and for some reason it gave only two stars. That was an error and should have been 5 stars. I would recommend renting from here always!!!
Tim MarquisseeEquipment was available and ready; staff was knowledgeable and friendly.
CLAUDIOL BUITRAGOAlways an easy and pleasant transaction from this site. My go to rental!!
gail hayesJoe at T&Js is simply the best!!! He's open, helps, advises, drops everything for you. I can't say enough! Chris Connolly Little Falls, NY
chris connollyPick up and drop off were very easy. Everyone was friendly and helpful!!
todd phillipsGuy was extremely rude
James HawkinsJoe was very helpful and the rental process was very quick! Will definitely use this uhaul place again when the need arises
Susan LarsenTrailer door was severely bent: I could barely get it to latch. Clerks at store are very friendly. UHaul should alert users ahead of time that ancillary equipment ordered ahead of time are not available at the pickup location. I ordered blankets and they were not available. Uhaul phone rep said a supervisor would call me about the blankets but I never got a call.
Leo BoucherPlease do not allow smoking in your vehicles. I had to smell the smoke from the previous user all day and it made me nauseous. Other than that, the staff at T.J.'s were great
John AcetoNice man assisting me when Inpicked up the trailer
Ronda DavisStaff was very friendly and helpful.
Tim BrittonJoe makes sure you know what you're doing, the rig is set, and all the I'd are dotted and it's are crossed. A1!
chris connollyService was great!
ANNM MUSHAK