Le client n'a pas laissé de commentaire.
Kerri A.
Customer Reviews for T&J Property Associates LC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Great service, professional and personable!
Tim J.Afterhours drop off.
James M.Very friendly
John M.The drop off location changed when I looked in my account. I was charged an entire extra day even when I wasn't supposed to be. I returned on time. I put extra gas back into it and they said I didn't. They charged me 19,1 extra miles. I am still waiting on my "refund" I am supposed to receive. I will never again rent from uhaul.
Ashley P.Perfect
Stephen P.Lydia was great to work with. Give her a pay raise.
Charles S.Have more trucks and locations in Rockymount Virginia
CORNELL G.Lydia was fantastic to deal with. She was very helpful and friendly. This is the second time I have used this location for U-Haul business. If I need to rent again in the future, I will certainly look to this location first! Great Job!
Gregory L.This location and staff are absolutely fantastic. I have used them 3 to 4 times while taking and picking up my son from college. Excellent customer service every time
Stephanie W.There was no person at the drop off point. It was a phone contact and they told me what to do. The phone person was nice but that's beside the point. The place needs to be staffed.
WILLIAM S.We thought the store would be open when we picked up the uhaul. The truck didn't want to start and no one was there to talk to.
Rebecca C.Did a great job. Thank you
Sharon P.Received phone call from corporate traffic insisting I change my drop off location to 30 miles out of the way. I told them that was not possible for me due to my schedule. The person I spoke with was very rude and threatened me with a drop off charge, even though I had booked it to return to Union Hall. The people at the Union Hall location were very nice.
Ben P.Very friendly. Took the truck. Very professional and understanding
Stephanie T.Left rear tire needed air the next am. It was about 20 degrees. Pumped up...it worked fine.
bill K.Everything was great. The people were very friendly. I would recommend this location to anyone.
James P.Best place to rent any U-Haul!! Very friendly and organized.
Arthur F.Quality operation and convenient location. The personell were very helpful in facilitating my return.
ARTHUR V.Fantastic person to work with!
Stephen F.There is no signage for T&J Property Associates at this address. The U-Haul equipment and the drop boxes are at the specified address but there is also a sign saying U-Haul rentals are managed by another company across the street. Very confusing for a 24/7 drop off. Also, the on-line return process did not work properly. The U-haul site was unable to determine my location despite location services being enabled.
David M.This location needs more in-town equipment.
Tanya B.This part of the mobile drop off was excellent.
Arthur F.App did not work well and reception was bad so it was very difficult to check out the vehicle. Pick-up location office was closed even though we were there before closing hours listed. Very horrible experience that took almost an hour to pickup truck.
Jacob M.Lydia is awesome, smart, professional, very easy to work with. I have been to many Uhaul dealers across the country and some are pretty scary, especially the one in Salt Lake that said they only take cash and could not print me a contract because their printer was broke, and then told me I could take any piece of equipment I wanted too. ?? I walked out. So Lydia was a breath of fresh air. Merci
Robert P.Attendent was very friendly and helpful
Rob B.It would be nice if they had moving supplies.
Melissa M.Merci
Gary C.Rental truck was not in usable condition. Had to drive 25 miles to locate a usable vehicle.
George P.A pleasure to do business with!
Richard C.There needs to be an attendant of they are going to rent trucks . We had issues with the website to get our truck keys too us 49.kinutes to get it all straight .
Jacquelyn G.Best Uhual location I have used. Most friendly and helpful personnel. Fortement recommandé!
Ed J.Excellent customer service at T&J Property Associates LC, Union Hall, VA. If moving local, nice and safe area to leave your personal vehicle while you move
JAMESBENJAMIN P.It was just a lot further from our desired pick up location.
SCOTT M.the woman at the front desk was so helpful and just lovely!
NICOLE L.Your centralized reservations center cancelled my reservation and rescheduled pickup at a location much farther away. Fortunately, Lydia, at the Union Hall, VA location was able to make it right. She is very professional, calm, and efficient.
ARYE E.This was an excellent pickup location. We used it twice in one week. Once for a counter pickup. The attendant was helpful and courteous. The other was for an after hours mobile pickup. Accessing the key box was straightforward and went smoothly. Would definitely use this location again.
Earl Stephen B.Drop of was easy and employee was very nice and location was convenient.
ALEESUSAN S.This location is the best one I have been to over the summer. They always go out of their way to help you when you need something - no matter where you are. Lydia at Turners Buildings is awesome.
TAMMY H.The return process we did online because the drop off location was closed. Did all our pictures, mileage, gas, inside of cab, inside the back of the truck with our phone, dropped the key in the box and checked out. Easy process. Would definitely recommend this drop off location.
Margaret H.Everything went as planned.
ROGER W.Don't give them a pickup location 60 miles away when they reserved a pickup at a local spot a month in advance and then let them know about it on the night before pickup at 8pm. AND THEN CHARGE FOR EXTRA MILES.
Derek C.Lydia was very helpful and accommodating
Michael S.