Customer Reviews for T&T Auto Repair & Service
(Concessionnaire U-Haul dans le voisinage)

72 évaluations

8130 Hwy 258 N   Farmville, NC 27828

(252) 228-1022

Heures d'ouverture de l'établissement

  • Lun au ven : 8h30 am à 6h pm
  • Sam - dim : fermé

Services dans cet établissement :

Pour nous contacter

(252) 228-1022

8130 Hwy 258 N
Farmville, NC 27828

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au ven : 8h30 am à 6h pm
  • Sam - dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
2

Make sure the car does not have any issues before renting it out. I had issues with the brake light not working which could've gotten me a ticket when I got pulled over. Luckily the officer was nice and gave me a warning.

Gabriel M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christy J. 
Évaluation :
2

After talking to the owner of this location. I chose to do online pickup. He was short and rude on the phone. And that was after calling the location 4 times with no answer. I will never go to nor recommend this location to anyone.

Scott F. 
Évaluation :
1

The vendor at this location was not helpful at all. This was a secondary site after the initial UHaul location did not have the truck and trailer that I had previously reserved. The doors were locked and the only way to obtain the truck from this facility was to do an online checkout (as explained over the phone by the vendor). I was in the middle of nowhere with limited data service which made it virtually impossible for me to do an online checkout - not to mention that I have no idea how to do the online checkout. Fortunately, the UHaul representative that I spoke with over the phone was VERY helpful, professional, courteous, and made the overall experience a positive one. My experience with T&T was absolutely horrendous from a customer service standpoint, and I would not recommend doing any business with T&T for any reason, for all of eternity. This statement better represents my thoughts and feelings than simply checking "poor."

Jacob K. 
Évaluation :
1

The pick up experience was awful. The gentlemen that was supposed to be checking us in refused to help us and told us that we had to call 1-800-U-HAUL and get our reservation converted to mobile check in and do it ourselves. That process took us over an hour to complete. He was very unprofessional, he was smoking cigarettes and blowing them into our faces. It was a very bad experience.

Emmanuel S. 
Évaluation :
5

Everything was perfect from start to finish

arthur R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David W. 
Évaluation :
3

Signs or directions on where to drop off vehicle and keys if personnel is not there.

Tommy D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cameron G. 
Évaluation :
5

William was a great help with our rental

Robert K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cassandra T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cassandra T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

george H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathleen W. 
Évaluation :
2

I understand that the reservation was made late the night before the rental was to be picked up but when I arrived at the business no one was there. I had to call and wait. Not very professional.

Eric M. 
Évaluation :
4

I had to call multiple times to confirm location to pickup truck, after I had called and made a "reservation" and was told I would be contacted my the " traffic division " within an hour of receiving a reservation number. I had to call back once I arrived at the city I had requested to pick the truck up at and was on hold for a little while before the representative answered. She seemed confused about my reservation info even after I have her my res # and repeated to her at least 3 times what I had requested. Then I was disconnected. After the third call and about the 6th time of explaining my request and times and location I finally found out where to get the truck from. I lost about an hour of my time trying to get the info on the location of the truck. The folks at the location in which I did get the truck were very helpful and courteous. But after the chaos of dealing with the reservation dept I probably wouldn't consider using uhaul services again. Sincerely, Robert Daugherty

robert D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joseph V. 
Évaluation :
5

Always just a call phone call away. Helpful and in tune with your best need for your move.

Ronald B. 
Évaluation :
2

Make sure their receipt and bank statement match. Because mine didn't.

omar H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard H. 
Évaluation :
5

Service at this location was extremely friendly and helpful. Best U haul experience I've had. Merci

Richard H. 
Évaluation :
5

Mr. Boot was very kind he made sure he explained the contract very well. I would highly recommend using T&T auto repair service.

Zaneta D. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Helen Y. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CANDRA M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

PATRICIA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

george M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

george M. 
Évaluation :
1

This is not where I dropped off my rental nor was it on my contract to drop it here. I dropped off my rental at the noted location and without any communication from ANYONE, my credit card was charged because this location picked up my rental from my drop off point. Therefore, the negative rating. I find it irritating that they have enough information to charge my credit card but not enough information to call me to discuss the charge allowing me to fight it.

Karen T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frederick C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benita P. 
Évaluation :
3

Took a little long to get truck .

carl A. 
Évaluation :
5

Keep same respectable person on the job .Thank God for his kindness and understanding because I didn't know what we needed and Mr.William solve the problem Amen!! THANKS

SHARON A. 
Évaluation :
5

very friendly people

FELTON J. 
Évaluation :
5

very nice people

TRACY H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luisa M. 
Évaluation :
5

staff worked very great location

JIMMY D. 
Évaluation :
5

dealer just fine

ROBERT T. 
Évaluation :
5

noting good workers

LARRY B. 
Évaluation :
5

Nice staff

Michael T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Nigel O. 
Évaluation :
5

Very nice staff, clean location. I will always try to use this location for my uhaul needs. Thanks so much!

Danny M. 
Évaluation :
5

everything fine

thomas C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CORINTHA B. 
Évaluation :
5

Excellent

TYRIS C. 
Évaluation :
5

Excellent.

VALISA E. 
Évaluation :
5

not a thing owner was very professional at his work

WALTER J. 
Évaluation :
5

not a thing everything was great

LARRY B. 
Évaluation :
5

everything was perfect

JIMMY S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

george H. 
Évaluation :
5

I've rented a lot of u-haul trucks. This location is the best I've seen in the entire country! William went above and beyond the normal above and beyond to help us out with a unique situation caused by Hurricane Matthew. I would definitely do business here again and recommend this location to anybody that likes great service! Uhaul needs more people like William working for them.

Jason L. 
Évaluation :
5

He called during my trip to check on me and insure the equipment was working ok. Very very helpful at turn in of trailer. I would recommend William and the turn in location in a heart beat!!!

STEPHEN F. 
Évaluation :
5

not one thing would i improve i have rented from t and t about 5 times and each time get better i will recommend this dealer to every one the location is clean the trucks are well kepted and they do every thing they can to make your rental go as it should i will continue to rent from this team tanks t and t

john L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LINWOOD A. 
Évaluation :
5

Nothing I wouldn't change a thing the people made me feel right at home they treated me with a warm welcome as well as a warm smile thank you very much for your great service

PAUL P. 
Évaluation :
5

I had to drive 30 miles to pick up the truck. The Farmville people were very helpful in correcting/adding miles that customer service failed to do.

Catherine B. 
Évaluation :
5

The only thing I would improve is the check out process because the computer was taking a long time to load and process for check out.

Joshua M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donna B. 
Évaluation :
5

i would like to thank u-haul for having a dealer that work the way t and t autorepair did with my rental both williams work hard to get me the truck i needed in the time fram i needed it in and the owner where on top of his game to pls he work hard to make my rental be the way i wanted it i would most definitly recommend this dealer to every body thanks t and t (john lindsay)

john L. 
Évaluation :
5

the 1800 number was very helpful, and professional.

charlette D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ronnie M. 
Évaluation :
5

The owners were so personable ! They were so kind and wanted to please .

VIRGINIA H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kim K. 
Évaluation :
3

We were stranded on the highway for over 4 1/2 hours, in the middle of no where, with two small children. The service rep would NOT come out to fix the flat tire on the UHAL. He said he did NOT care!! If it were not for a Uhal Rep, that happened to drive by, we would have been stranded until Monday!! I want a refund for the motel, and for the rental of the 5 by 8 unit. This was uncalled for, and the worst experience traveling we have ever had!

joyce S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERRY J. 
Évaluation :
3

more choices of truck/van

FELICIA W. 
Évaluation :
3

The guys at Gundersons do a good job!

TIM G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremiah M. 
Évaluation :
5

Very Good Equipment, friendly service.

Royce M. 
Évaluation :
5

this site needs more trucks and more trailers

JOHN O. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

AARON V. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Lori S. 
Évaluation :
4

You should either charge a lot more to have them do the stuff on the computer, or give a big discount when people do it themselves on line.

raymond M. 
Non les évaluations ont été soumises pour cet établissement.

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