Great customer service!JOHN R.
Customer Reviews for Tanglewood Trailers
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Palmer Lake, CO 80133
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h30 pm
- Sam : 9h am à 2h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Russell H.
The best customer service and excellent equipment!!!Jorge C.
U-Haul store manager Laura was very personable, efficient, and professional from the time I walked in the store to departing with the truck. She ensure all contract information was accurate which I appreciated. Kudos to Laura!JOHN B.
Disappointed that AC did not work. It was a hot day.peter C.
just dropped off the truck they were closedMichael M.
Le client n'a pas laissé de commentaire.DAVID M.
Very courteous, friendly, knowledgeable U-Haul representative - she would definitely have me recommend their service to friends or family.John H.
Problem, I had to pay an over milage charge, But I picked up my truck in Longmont, CO and my auto transport in Estes Park, CO and I Lived in Allenspark, CO. I made a reservation weeks out and checked a week out to see if everything was still good, I received an email just a couple of days before I was going to pick up the truck and transport that they were not available at to same place. What a headache.Deborah A.
Le client n'a pas laissé de commentaire.JEFFREY S.
Le client n'a pas laissé de commentaire.Randolph N.
Everything was very smoothKENNETH R.
Le client n'a pas laissé de commentaire.MAHLON H.
Le client n'a pas laissé de commentaire.BRENT H.
They were great and very helpful.Raymond Y.
Le client n'a pas laissé de commentaire.CHRISTOPHERANGEL J.
I was directed to the drop point upon entering and an agent Laura immediately came out to check in the trailer. She was very personable and efficient.Terri P.
The staff was super friendly and very helpful! Will use again!JANET W.
Le client n'a pas laissé de commentaire.LYDIA B.
Wow what a great experience. The gal at the counter was so nice and very helpful I would go back to this location without a doubt. And Trooper the office dog is the sweetest old guy I've ever seen.LONNIE S.
Great service! Thanks :DJORDYNALEXANDRIA C.
Le client n'a pas laissé de commentaire.Jana S.
Good customer service. Thanks Laura Equipment worked well for me again. It was also convenient that they offered accessories right in the store. Now both of my trucks are equipped next time I use themDONALD R.
Le client n'a pas laissé de commentaire.Lonnie K.
Le client n'a pas laissé de commentaire.Robin P.
Mark was great, as well as his team!LORI M.
Laura is great. She got me equipment very short notice and helped plan the next move I need.KLAUS C.
Laura and the team at Tanglewood were awesome! My original reservation had issues due to a delayed return by the prior renter from the snow storm. I was sent to their location for an alternate trailer and they took great care of me. Their can-do attitude and interest in helping saved the day for me. Great customer service!SUZANNE R.
Very efficient, friendly and hassle free experience I will use this establishment again for sure! Highly recommend to anyone in the Tri- Lakes region.TARA N.
Le client n'a pas laissé de commentaire.ALFRED L.
The young woman that took care of the on site paperwork and vehicle check-in was awesome and very efficient!!Steve S.
Great job Tanglewood trailers. This is a great location and will get my business again.Jason A.
Le client n'a pas laissé de commentaire.BRENDAN D.
Le client n'a pas laissé de commentaire.Patrick B.
Very helpful, knowledgeable and friendly people at this location.Jeffrey C.
Brit was awesome and helped us with a problem we had. She was very professional and helpful. The truck we rented was clean and well maintained. I would highly recommend renting from Tanglewood Trailers.Angela P.
Great customer service and excellent experience overall. Merci.Leonard S.
Le client n'a pas laissé de commentaire.PATRICK B.
She was great and very helpfulRONALD H.
Le client n'a pas laissé de commentaire.Emily D.
Great people, great service...Leonard S.
Friendly rep and clean, new vehicle. I will be back for sure.Vanesa N.
After the customer service rep at this facility heard that i had an issue with the traffic department in Denver and the poor results and the rudeness I received she immediately called her AFM to see if I could return the rental trailer there instead of towing it in the snow all the way to Denver without a penalty and she got me taken care of. Fantastic service. Denver traffic should take lessons from her. She is the perfect example of â€œhow can I help youâ€ not how can I screw you.ROBERT S.
everything went so well. Wish we had thought to use ;your services earlier in our move.Jackie D.
Le client n'a pas laissé de commentaire.Michael P.
The drop off site is muddy which sucks when the driver just spent. Good amount of time cleaning the rental and then has to hop in a personal vehicle.Michael S.
Women at front desk are unprofessional and not empowered to make decisions. Manager needs to be present. No one in facility wears a mask ... why?Stephen S.
Only minor complaint is the barcode for after hours drop off. Could it be in multiple locations? The front door is logical and not a problem, but if it was at or near the truck/trailer drop off, it would be more convenient.Robert R.
I have dropped trucks there once before and they are always friendly and helpful. My only complaint (and not about them) is that I can't find a gas station nearby - so this time I had to pay 21 $because I turned it in with less gas than I picked it up in Illinois. I like their staff - very cheerful and friendly.CHRISTIAN W.
Le client n'a pas laissé de commentaire.Mark H.
The people were friendly and efficient. I called first and the information they gave me over the phone about the trailer I wanted to rent was exactly as they had described. Plus they were quick getting me hooked up and on my way, and just as efficient at getting me unhooked when I brought it back the next day. Great place, great people!DANIEL S.
Hard to say, they did such a wonderful job with me.john C.
Le client n'a pas laissé de commentaire.Sherry F.
Le client n'a pas laissé de commentaire.DOMINIC R.
After hours return process using UHaul applicatoin was easy and effective. Signage for location to drop was ok, but could have been a little more clear. Otherwise the process was easy and the drop off location gave me good directions on the process over the phone.TERRENCE C.
Le client n'a pas laissé de commentaire.TIMOTHY V.
Wash windows on vehicles at time of pick-upWilliam M.
Very good experience.PATRICK W.
Remind those who rent the trucks that the tow feature engages every time the truck is turned on. I accidentally drove about three miles before I realized that the truck was in tow mode.JENNIFER K.
Le client n'a pas laissé de commentaire.Adam V.
Tanglewood Trailers was extremely courteous and helpful. I will definitely use them again when I have a haul to do.Elizabeth S.
Le client n'a pas laissé de commentaire.Robert R.
Le client n'a pas laissé de commentaire.CHRIS W.
Le client n'a pas laissé de commentaire.Dan L.
Le client n'a pas laissé de commentaire.Shawn R.
Le client n'a pas laissé de commentaire.Monica F.
Le client n'a pas laissé de commentaire.IAN S.
Le client n'a pas laissé de commentaire.WILLARD F.
Le client n'a pas laissé de commentaire.Shelley W.
Le client n'a pas laissé de commentaire.Larry S.
Britney was very informative and helpful throughout the processGERARD L.
Le client n'a pas laissé de commentaire.GARY P.
Was very impressed with all the different things they had for sale there. They were in the middle of moving and organizing it to make it even better, but was impressed with their effort and hard work! I'm sure once it's done it'll be excellent! Thank you :)Brandon K.
Le client n'a pas laissé de commentaire.MARC S.
Le client n'a pas laissé de commentaire.Marino S.
Such a nice drop off location and had a ton of trucks. Will recommend this location to friends and family.Thomas A.
The frame is bent on that truck, or the back axle is misaligned. It tracks about 7" to the right, which is very dangerous. The person we talked to at the return center did not give us a high level of confidence this would be addressed for the next customer.Richard D.
Le client n'a pas laissé de commentaire.Paula C.
Very nice folkTHOMAS F.
Le client n'a pas laissé de commentaire.Louis T.
They have been very helpful with my moving experience!!Kevin M.
Easy drop off on mobile.Robert J.
Your staff was great, thanks for everything.Mark R.
Le client n'a pas laissé de commentaire.James B.
Le client n'a pas laissé de commentaire.Terry K.
The trailer was dirtyKurt J.
Le client n'a pas laissé de commentaire.Paul G.
Le client n'a pas laissé de commentaire.Richard S.
Le client n'a pas laissé de commentaire.Jennifer M.
Le client n'a pas laissé de commentaire.Taylor E.
Le client n'a pas laissé de commentaire.Jeremie D.
Le client n'a pas laissé de commentaire.John J.
Ecellent service. Chearful staff.John D.
Le client n'a pas laissé de commentaire.David M.
Paid for blankets and there were none. Got a call the night before the 8AM pickup and they had to move us locations which caused for more mileageRyan D.
Nice, happy, funny, and helpful folks at this location. Made quick work of dropping-off my auto-hauler. Looked like a great setup with a lot of activity.MICHAEL F.
I had a very good experience. The trailer 6x12 pulled great behind my truck. No problems. I would recommend this dealer. Very professional, and helpful, from beginning to end. They called me to advise me my drop off location was full, but told me where to go to the nearest spot.VYVYAN R.
Nothing. VERY nice and knowledgeable staff and the cleanest uhaul vehicle I've ever been in. Very impressed!!!JACQUELYN C.
Le client n'a pas laissé de commentaire.JOSEPH C.
Customer service was excellent!Jeffrey M.