Évaluations des clients TAW Service Center Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de TAW Service Center Inc

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ARTHUR B. le

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nothing needed to improve ! Great place to get rental and also great place to have work done on your RV, Auto, Big Truck or Lil Truck. Prices fair and good work!!

Carol P. le

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I can't believe I was charged $.80 for going 2 miles over and $38.25 for a sixteenth of a tank of gas under. I will never use U haul again. Have gone a couple miles over before and 1/16 under for gas and never charged. Absolutely ridiculous.

Mary S. le

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TAW employees that helped me were incredibly helpful - knowledgable - and pleasant/ fun to do business with, i highly recommend them as a Uhaul provider and service station..

KERRY F. le

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Le client n'a pas laissé de commentaire.

Tony B. le

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Le client n'a pas laissé de commentaire.

MIKE S. le

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Le client n'a pas laissé de commentaire.

ELIAS R. le

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Location was 24 miles away from the location we made our reservation at. At the last minute we were told there were no trucks at the initial reservation site and stated this would be the closest and only 17 miles away. Not true at all and put us out of the way 24 miles plus time gas and extra expenses that we were not budgeted for. Not a good way to do business and provide good customer service. I suggest if you can't guarantee a truck on the initial reservation don't allow the reservation. Decline it stating no trucks available for that date and site. Don't falsely give the impression that the truck will be available and at the last minute say its not.

joseph R. le

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Le client n'a pas laissé de commentaire.

Donald K. le

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Le client n'a pas laissé de commentaire.

RANDAL B. le

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Very accommodating. Needed a truck on a holiday weekend. Took good care of me.

Roger H. le

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Very helpful in unhooking the trailer, very friendly!

Wendy U. le

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Great place great service

MARYELLEN K. le

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Le client n'a pas laissé de commentaire.

Jeff F. le

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Le client n'a pas laissé de commentaire.

Jason H. le

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Manager of location was extremely helpful and personable. Would highly recommend this location to anyone who asked.

Scott F. le

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I would be not picking to find a comment for improvement. I was in and out in 10 minutes. Very pleasant and informative staff. I made the right decision renting a truck from them.

Porsha B. le

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Tim was very helpful and made our moving experience a little more easier. He had great suggestions and recommended the best equipment for the job and even pulled a few strings to make the paperwork go smoother. Would definitely recommend and come back.

RachaelAnn D. le

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Le client n'a pas laissé de commentaire.

KEVIN G. le

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I did the 24 7 pickup because they were closed on Saturday. The 20' truck i was supposed to get was reserved but was a mix up and if guy wouldn't have been there doing paperwork, i dont know what would've happened. I was late getting started but thankfully the guy got things straightened out with Uhaul and i Was on my way.

Richelle B. le

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We'd give 10 stars if we could, but 5 is the max so 5 it is. We had previously used uhaul from a different location and had a terrible experience. We were hesitant to use uhaul again, but decided to give this place a try based on reviews. We are sooo glad we did!! Tim made our experience, not only flawless, but he went above and beyond to make sure we had everything we needed and answered all of our questions....even after we left his facility. We picked the truck up during 'closed' hours but he showed up to be sure we were good to go. On top of all Tim's excess help, when he called the area's field manager, he too answered his phone to help with an issue....on a Saturday afternoon! Impressive!! We will definitely be returning to TAW for any future needs!!

Nicholas M. le

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Superior service all around

Wendy U. le

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Great place ! Tim and the guys are great.

Joann N. le

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Le client n'a pas laissé de commentaire.

JUDY H. le

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Le client n'a pas laissé de commentaire.

arlene D. le

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TAW provided friendly customer service, answered all questions I had, and were prompt with check-in and check-out.

JAMES K. le

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Very friendly staff. Extremely helpful and knowledgeable. They will help any way they can to make sure the equipment is hooked up properly and it’s all ready to be used. I know in the near future I’ll be needing to rent again & I’ll definitely be going back to these guys. I am 100% absolutely satisfied.

CORY C. le

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Amazing experience with this service center. Easy and reliable uhaul service.

Kathleen B. le

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The office staff and owner were helpful, friendly, ans professional. I will be using their services in the future!

DENNIS F. le

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TAW provided excellent customer service. The employees and owner were courteous and helpful.

Wendy U. le

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Le client n'a pas laissé de commentaire.

Wendy U. le

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Le client n'a pas laissé de commentaire.

Michael W. le

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Le client n'a pas laissé de commentaire.

DAVID R. le

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Nothing! A top notch group of folks! Very well maintained vehicles, equipment and facility!

larry P. le

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Le client n'a pas laissé de commentaire.

KIMBERLY K. le

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Very professional and knowledgeable. Friendly and very kind.

steve K. le

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Great service and follow through

KIMBERLY K. le

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Wonderful customer service. Very friendly people.

John S. le

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Tim is a great guy to work with and goes the extra mile to make sure you're happy and your needs are taken care of. I'd gladly do business with him again.

WAYNE D. le

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I wouldnt change a thing. These guys at TAW Service center were an absolute pleasure to rent from. The trailer i rented was very nice and dependable.

Craig C. le

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Le client n'a pas laissé de commentaire.

Wendy U. le

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Le client n'a pas laissé de commentaire.

tony S. le

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Le client n'a pas laissé de commentaire.

JONATHAN J. le

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I will recommend to others and will use again.

Michele W. le

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Le client n'a pas laissé de commentaire.

BOB B. le

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Make sure the inside of the front windshield is cleaned

Kimberly W. le

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Le client n'a pas laissé de commentaire.

Carol T. le

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Le client n'a pas laissé de commentaire.

ARLENE M. le

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Only U-Haul in town no choice.

CONNIE M. le

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Le client n'a pas laissé de commentaire.

BRUCE L. le

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Drop off was at a convenience store. The attendant was helpful but stated that the "U Haul person was out and she didn't know what to do". I left my copies of the documents hoping all would work out. I got the email confirmation showing the truck was shown as checked in the following morning.

KATHLEEN P. le

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Le client n'a pas laissé de commentaire.

DAVID S. le

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Le client n'a pas laissé de commentaire.

april L. le

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Le client n'a pas laissé de commentaire.

Stewart S. le

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Le client n'a pas laissé de commentaire.

FAITH M. le

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Could not get lights working properly, had to call a friend, he fixed in seconds, dirty connector on trailer. Need more qualified personnel.

debby W. le

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Le client n'a pas laissé de commentaire.

DOUGLAS B. le

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Le client n'a pas laissé de commentaire.

MARGARET S. le

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Le client n'a pas laissé de commentaire.

BILL A. le

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Le client n'a pas laissé de commentaire.

ROBERT S. le

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Le client n'a pas laissé de commentaire.

ANN W. le

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Le client n'a pas laissé de commentaire.

DANNY P. le

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Le client n'a pas laissé de commentaire.

John S. le

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Robert at Salmon Oil Company was very helpful and professional.

Troy W. le

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Le client n'a pas laissé de commentaire.

STEVE D. le

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Le client n'a pas laissé de commentaire.

THOMAS T. le

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Le client n'a pas laissé de commentaire.

EDWARD G. le

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Le client n'a pas laissé de commentaire.

Amy G. le

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When I picked up the U-Haul trailer, they were very unorganized. I was on a time crunch and it took forever to get the paper work done. Then when I was driving along, the trailer started to shake, I thought there was a flat tire, but the back opening wasn't latched and it had opened up. I was in 45 mile an hour wind so it was very hard to keep the trailer in control at times. I didn't even notice it was open until I stopped, thank goodness I had to stop. I was very angry about this.

SUSAN K. le

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Only one person was working doing a number of things (UPS, counter sales and Uhaul) . It took a while to get the paperwork processed to get the trailer turned back in. The agent was very nice though and very apologetic.

Alan F. le

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Le client n'a pas laissé de commentaire.

JERRY A. le

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Le client n'a pas laissé de commentaire.

CHAD W. le

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Also was charged for cleaning fee. I clean out and swept the back. Charge should not be applied. They are just trying to tack on more money with my credit card.

OLIVIA D. le

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Le client n'a pas laissé de commentaire.

ELLEN M. le

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Very very nice and accommodating. Helpful and knowledgeable. Would recommend to others.... not that there's another place to drop off, but....

ELENORE W. le

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Did not know how to check return vehicle in. Distracted and took a long time. Needs help.

JENNA R. le

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Actually service the trucks before renting to customer. We were told ours had just been fully serviced but when we picked up the truck we noticed the front left tire was almost flat. We took it to the gas station to fill it with air and also checked the oil, which was a quart low. So the truck had obviously not just been serviced. While driving the truck we noticed the engine was misfiring and having a lot of trouble going up hills. It seemed very clear this truck was not well taken care of nor had been serviced as we had been told. Customer service there was not good either. She was rude to us and we had to leave and contact the main office to settle things with our reservation. She acted nicer after finding out we'd spoken to the main office though.

SUZANNE K. le

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The staff was very nice and went above the call of duty. However, the trailer was not connected to the truck when I arrived and there was a blown fuse for the trailer lights that had to be resolved.

rick P. le

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Le client n'a pas laissé de commentaire.

william T. le

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Le client n'a pas laissé de commentaire.

TROY W. le

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Le client n'a pas laissé de commentaire.

JOHN D. le

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Le client n'a pas laissé de commentaire.

DAMON C. le

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Le client n'a pas laissé de commentaire.

JAMES A. le

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Le client n'a pas laissé de commentaire.

JED C. le

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Le client n'a pas laissé de commentaire.

GREGORY B. le

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Le client n'a pas laissé de commentaire.

Terrell D. le

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It took quite awhile to get waited on, and it appeared the staff was of insufficient number to get the drop off completed in a timely fashion.

Travis A. le

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Le client n'a pas laissé de commentaire.

ROB Z. le

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Le client n'a pas laissé de commentaire.

ERIC F. le

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Le client n'a pas laissé de commentaire.

Kristina Y. le

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The women who run this place are rude and have no idea what they are doing. One of them told an employee I should have arrived before lunch time if I wanted to get my rental. Afterword, both women refused to give me my rental until they cleared it with corporate because a local man had reserved it for 2 days later "and if you take it one way out of town it won't be here for him." Then they proceeded to tell me how I should never reserve online because they don't get the reserved information in a timely manner. How I reserve my rental and when should have no effect on them providing service to me. Then after all the mess was sorted out, I find out they gave me the wrong keys and I had to fill out paperwork for the correct truck. I have used Uhaul before and will continue to do so, but NEVER from this location again!

JEFF T. le

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This location worked with us to get just what we needed at the best deal we could get. Friendly service.

ROBERT P. le

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Le client n'a pas laissé de commentaire.

Timothy S. le

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Le client n'a pas laissé de commentaire.

DARLA C. le

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The staff was very helpful. Great experience

Kyle M. le

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Le client n'a pas laissé de commentaire.

LARRY S. le

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Le client n'a pas laissé de commentaire.

RAY C. le

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Quick and easy check in... Thanks!

JAMES R. le

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Le client n'a pas laissé de commentaire.

DEWAYN R. le

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Le client n'a pas laissé de commentaire.

ERIC M. le

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Le client n'a pas laissé de commentaire.