Le client n'a pas laissé de commentaire.Ty R.
Customer Reviews for Taylor Rental Center
(U-Haul Neighborhood Dealer)
Pour nous contacter
Horseheads, NY 14845
Services dans cet établissement :
- Mon–FriDe 9 h am à 4 h pm
- SamediDe 9 h am à 1 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.CHRISTOPHER W.
Le client n'a pas laissé de commentaire.louise F.
Le client n'a pas laissé de commentaire.Alexander L.
Had a reservation for a trailer at the emira hieghts n.y. location but they were just so rude an nasty that I walked out. Had a similar experience last time and thought it was just a bad day but now I think it is a management problem. I have rented equipment from uhaul many times and have never had a problem with any other location.Terrence H.
Le client n'a pas laissé de commentaire.ROBERT R.
Le client n'a pas laissé de commentaire.Dawn D.
Le client n'a pas laissé de commentaire.Rob V.
Drop-off could not have been easier.Michael H.
Cargo door is sticky and hard to open and close.David B.
Le client n'a pas laissé de commentaire.Dwayne C.
My issue wasn't with the agent it was with uhaul it's self. I rented a truck for $29,99 I picked it up around 4 pm then got told have it back by 10 pm well it's $29,99 per day a day is 24 hrs either way the truck got back by 12:30-1:00 am was a lil late but still I paid for a day well uhaul charged me for 2 rentals I think Penske or Ryder is the way to go from now on. They steal your money by charging full rate and not giving you your 24 hrs. Then charge double if a lil late screw uhaulRobert C.
I don't/didn't se any place for improvement at this location. The two men I dealt with were professional and on their game with representing U-Haul, and Taylor Rental.DENNIS G.
Le client n'a pas laissé de commentaire.mark L.
Le client n'a pas laissé de commentaire.ALLEN K.
Le client n'a pas laissé de commentaire.Christopher D.
Le client n'a pas laissé de commentaire.Ryan S.
Le client n'a pas laissé de commentaire.Thomas B.
Le client n'a pas laissé de commentaire.Lisa B.
When I arrived to pick up the truck the first time there was no truck. Uhaul allowed the previous renter to keep it for an additional day despite my reservations. So I had to delay the closing on my house for a week.David I.
Le client n'a pas laissé de commentaire.Wendy R.
Le client n'a pas laissé de commentaire.Harrie S.
Computer was down not able to check in. Forgot to give me the blankets I paid forJames O.
Le client n'a pas laissé de commentaire.Johanna G.
Le client n'a pas laissé de commentaire.Carlo K.
Le client n'a pas laissé de commentaire.Michelle L.
Le client n'a pas laissé de commentaire.Lynn P.
They were closed on a Sat. At 2:00 so I just dropped of and then I saw they charged me extra and had to call to get correctedDonna B.
Le client n'a pas laissé de commentaire.Sean B.
Le client n'a pas laissé de commentaire.Stephany B.
I'm not up to current technology so I just left the key and my contract in the box without taking pictures and whatever else was required.Londa P.
Easy drop off!RJ S.
Night drop off so no interaction with anyone on siteAldo A.
Le client n'a pas laissé de commentaire.Richard P.
Le client n'a pas laissé de commentaire.Jasmine D.
Le client n'a pas laissé de commentaire.EUNICE D M.
Le client n'a pas laissé de commentaire.PAUL BENNETT D.
Le client n'a pas laissé de commentaire.Francis T.
All went well - rented trailer and it served its purpose! Very nice staff and easy pickup/drop off.Sharon N.
Le client n'a pas laissé de commentaire.Deborah K.
Missing furniture padsMichael M.
Le client n'a pas laissé de commentaire.Curt R.
App did not work on return and had to call customer service to do return in subzero weather. Not fun!BRANDONCHRISTOPH D.
Return was easy & quick. Better alternative than driving a second vehicle.Phillip R.
Excellent serviceâ€¦DEBORAHA M.
There was damage to the drivers side door that obviously had been present for a while. However, this damage was not documented.Patrick C.
Le client n'a pas laissé de commentaire.BECKYL B.
Jerry was attentive and really knew his stuff... He even made sure that the trailer was properly attached to our vehicle. Kudos for going the extra mile.ROBERT K.
Le client n'a pas laissé de commentaire.JAN W.
Had a very bad experience with U-Haul...first our truck that we reserved DAYS in advance was not there when it came time for me to pick up so I had to drive over 40 Miles OUT Of the way to get a different truck which added over 80 extra miles that I had to pay 89cents per mile for because of no fault of my own...the trucks tires kept losing air, and the check engine light was coming on, I returned the truck a full day in advance but was still charged for an extra day that I did NOT have the truck because they never put into the computer that I returned it until the next day...horrible company that seems to profit off from other people's misfortune and likes to rip people off.Courtny B.
Le client n'a pas laissé de commentaire.Kelly C.
Rude, abrupt, difficult to contact, very few opening hours to communicate, but uhaul online services were even worse. And getting to talk with an agent, was impossible after many tries and 2 hpur telephone wait. Call back didn't work, was just another bot that announced another 52 minute wait. I just wanted to communicate that I wanted the van for 2 extra days to unload.Gordon M.
Le client n'a pas laissé de commentaire.Dale T.
No improvement. Customer service was great.JOSHUA C.
Store manager Doug is great! Available, responsive and professional. Will rent there again.David M.
The U-Haul I had had weather stripping( the black stuff in between door and windows, falling apart...so the drive was extremely noisy and had wind buffeting me the entire timeFrederick H.
Le client n'a pas laissé de commentaire.Roosevelt N.
Le client n'a pas laissé de commentaire.DAVID A P.
Le client n'a pas laissé de commentaire.brian B.
I reserved equipment 3 weeks in advance only for your company to cancle on me 2 days prior to my move due to the lack of equipment. Because of your very unprofessional actions it caused my move cost to increase $1200.00.William P.
Le client n'a pas laissé de commentaire.Christopher T.
Service was outstanding! Friendly, factual and timely. Excellent customer service. I will always rent from Taylor Rental in South Corning.LELANDAQ C.
Le client n'a pas laissé de commentaire.Nancy A.
Le client n'a pas laissé de commentaire.Peter H.
Le client n'a pas laissé de commentaire.Mihkelle C.
Good overall experience, However, the print on my emailed receipt for my drop off was a JPG that was so tiny that I cannot read it or enlarge it PEASE SEND ME A NEW RECEIPT THAT CAN BE READ.!!Larry S.
Doing great job, look forward in doing more business in future.Charles C.
Doug took great care of us, always pleasant and helpfulRick M.
The gentleman that assisted us at Taylor rental was amazing he helped us efficiently polite courteous and with such rePong T.
Le client n'a pas laissé de commentaire.paul B.
It was welcoming and very helpful.Teena B.
Le client n'a pas laissé de commentaire.Elizabeth F.
Le client n'a pas laissé de commentaire.Charles H.
The floor of the trailer was kind of muddy. It could have used a good sweep or mop. Besides that it wasn't bad.Josiah P.
Le client n'a pas laissé de commentaire.David E.
Doug was the best! very easy to deal with and made a stressful experience very worthwhile!Matthew J.
Le client n'a pas laissé de commentaire.Nick C.
Le client n'a pas laissé de commentaire.Arnette B.
The man who rented the truck to me very nice. I will use this place again if needed.Becky B.
Le client n'a pas laissé de commentaire.Rachelle Aisha A.
Le client n'a pas laissé de commentaire.Terrie B.
Best experience I've ever had!!Tina E.
Le client n'a pas laissé de commentaire.ALAN B.
I was very pleased from the inquiring phone call I made-to dropping the uhaul off after using it. What could you improve on for the next customer? Maybe offer the rental for free. I just don't have anything negative to say.Evette D.
Great customer service!Rick O.
Nothing. The man that I talked and met with when renting the U-haul was great. Very nice, friendly, informative, helpful, and even gave me helpful advice when I was stressed about moving. He really was a pleasure to meet and made the process very easy. Customer service like that is hard to come by nowadays.Jessica H.
Le client n'a pas laissé de commentaire.Thomas R.
Ordered the truck but it was available in a different location. This made me spent almost double the amount of money for milage than I would have. And I didn't get a notification that it was in a different location until the day before.Brent H.
The gentleman that helped me was very nice and friendly.Kayla D.
Le client n'a pas laissé de commentaire.johnney J.
Le client n'a pas laissé de commentaire.Bruce M.
It was raining when we moved and there was a leak in this truck that got some of our stuff wet. We are waiting a few days to plug in two tvs out of caution due to blanket covering tvs was wet.Arthur B.
Fast friendly serviceConnie F.
The man that was working Saturday AM was wonderful! He took his time and explained everything and answered all my questions.Mauren T.
The man at the rental store was super nice! Had a great conversation with him. Great guy!Seth C.
Le client n'a pas laissé de commentaire.David B.
Once again Doug is the BOMB....but you might want to update your computer systems so its not so frustrating for the customer as well as Doug and so the transactions can be expedited more accurately and quickly 🤬 thank you!!Allen P.
Le client n'a pas laissé de commentaire.Michael C.
Le client n'a pas laissé de commentaire.Rhonda M.
Doug Rocks!!Allen P.