Évaluations des clients Taylor Rental

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Taylor Rental

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Timothy B. le

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Le client n'a pas laissé de commentaire.

Alex S. le

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Staff was very courteous and helpful and truck was in excellent condition at a reasonable price.

Kim G. le

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I was unable to do your online check out because location services weren’t available although the setting was set correctly on my phone.

PAUL W. le

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Training training training

William M. le

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Le client n'a pas laissé de commentaire.

David O. le

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Was given the last truck available (smaller than I wanted) and tire pressure warning was on the entire trip (known problem). Difficulty getting answers to insurance questions... SLI. I’m still not sure if I was even insured during the trip for anything other than the truck itself.

Michael W. le

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Le client n'a pas laissé de commentaire.

GEORGE M. le

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Uhaul system was very slow. Wouldn't accept my license until the 3rd attempt. When I tried to return the trailer the site couldn't find my location so I couldn't use it.

sheri A. le

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Tailor rentals were great. Uhaul didn't have the truck size reserved. The truck was full of water and really messy. You were really rude as well as did nothing to solve the problems. They are wrongfully charging me for their mistakes and not a company that we will use again.

Patrick A. le

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Very friendly & helpful staff.

Jacob B. le

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Le client n'a pas laissé de commentaire.

Jim C. le

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Le client n'a pas laissé de commentaire.

Susan H. le

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Very disappointed that my online reservation to include an appliance cart was accepted but no cart was available. I had to go to another city the next day to get a cart. You had several days to inform me that my pickup could be changed so I could have the cart. The dealers were helpful but the online system failed.

Stewart M. le

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Le client n'a pas laissé de commentaire.

Nancy M. le

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Expand hours. B/c they close at 5 p sharp, I had to pick up the truck at 4:40 phish the day before b/c I was leaving at 6 am the next day to go to Westchester area and back in one day.

sandra W. le

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1. More and BIGGER signage (a banner with arrow visible from the street)! Current sign is not visible from the street. I drove past and had to turn around. Then I parked and went to go ask someone where Taylor Rentals is, then I saw a sign on a door that said "LOOK" and pointed to the teeny tiny Taylor sign at the very back of the property. Even that sign is not clear. That sign says where to "drop off" a rental. It does not say to come back and rent a truck! So I had to get back in my car and drive to the back. It would have been nicer experience if I didn't have to guess. 2. Offer customers water on hot days over 80F?!!! :) I would have given 4 stars if #1 and/or #2 had happened. 3. Friendly staff! No need to improve friendliness! Thanks so much for the rental!

Cassandra E. le

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Have all equipment ready to go and have the checkout process run quicker and more smoothly

Matthew L. le

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They added the insurance that u had already declined to my order and billed it to my credit card before telling me. It took an hour for them to finally refund my card and bill me properly. Seems like they were trying to make me wait ling enough that i would give up on the $30 charge.

Lisa P. le

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Le client n'a pas laissé de commentaire.

Chris E. le

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Very friendly and helpful, I've already rented again from them.

Mohammad A. le

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Le client n'a pas laissé de commentaire.

AAron L. le

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The guy who moved the trailer to its parking spot can back-up-drive like a champ! Friendly folks working here.

John L. le

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Le client n'a pas laissé de commentaire.

Justin R. le

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If you return the equipment 3 days early you should get some kind of credit. Also they didn’t have a two wheel dolly like I needed when I rented the trailer. The trailer was missing the extension cable to plug into my truck. I had to go buy my own.

Diane R. le

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Le client n'a pas laissé de commentaire.

Lucia A. le

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Le client n'a pas laissé de commentaire.

Coralyn H. le

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First off.. this was not the contracted pick up place which, I hear, is common with U-haul.. to have to drive out of the way to pick up the equipment. The people at the pickup place were nice enough but the windshields were filthy and the front tires on the truck were about a hair away from the wear bar and not aired up evenly. We found this out when we flatted because we picked up a 5/8"nail that wouldn't have pierced through a decent tire. The tire was patched by the U-haul service contractor and we were sent on our way. Later we hit some heavy rain and were very concerned about hydroplaning. I don't know who decides when tires are replaced so that may not be on them but on corporate.

Brian B. le

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Le client n'a pas laissé de commentaire.

cynthia M. le

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Le client n'a pas laissé de commentaire.

Alan M. le

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Strange grandma/grandson(?) combo here. Neither were helpful.

DAVID G. le

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Le client n'a pas laissé de commentaire.