Évaluations des clients Taylor Rental
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Taylor Rental
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Carol M. le
Truck had terrible fishy odor...had to air it out before I could even use it.... Mechanically the truck was having trouble shifting...Store service was great...but equipment needs work.
Jim G. le
The reservation was as promised.
Mark S. le
The truck was in pretty rough shape. It constantly stalled in reverse. The steering was extremely loose and it would miss while pulling hills. The guy at Taylor Rental said it was one of your “new” trucks. Somehow I doubt it.
Michael R. le
The only thing I would mention is that the all said the truck Id was on the side of the truck but it was actually on the back. This wasn't a big issues but that was the o my issues that I had. Which wasn't a problem. Great service . Will use again
Julie C. le
Dash lights did not work,driving at night in snow,with a non familiar vehicle was not a good time!!! Taylor rental is a great, I'm sure they didnt realize,
Shannon L. le
My only problem was with the Uhaul website. I ordered a truck (3 bedrooms) and 2 movers. Apparently only the movers went through but my actual uhaul did not. So day of move, when I went there, there wasn’t a truck for me. Thank god the guys were so accommodating because I was able to take the truck and have it back before the next customer came. The movers are another subject. They were TERRIBLE!!!
Ashley M. le
Parked in a bad area where we could barely get it out and on top of it the door was broken so you could almost not get in on the drivers side.
judy h. le
I was told that if I had any questions regarding anything about the equipment to call the 800 number. Personally I knew all about the van but what if I had some simple questions -- call an 800 number. That to me is not real friendly customer service.
Abby D. le
The interior of the truck could use a little cleaning. Otherwise a great experience as alwYs. Super easy in/out. Friendly and helpful staff.
KAREN M. le
Nothing great customer service
CARL B. le
Helpful, professional, equipment reserved was there on time and in good condition.
Bill C. le
Dropped off after hours
Barry R F. le
Good service and took the time to educate me to be safer. He changed the ball I had, to make it more level. Very good.
Sean C. le
Very helpful and attentive. Busy street -- staff went out of way to ensure got truck out of lot safely -- thanks! Drop off after hours easy and convenient.
jorge t. le
Very friendly and Knowledgeable staff!
Michael C. le
Offer a credit if the equipment is returned early
MARNI L. le
No improvements necessary! We have rented from Taylor Rental 4 years in a row and they are so friendly, knowledgeable & accommodating!
tracey p. le
Staff is friendly and helpful
Elizabeth C. le
Truck was not clean and the engine seemed to run roughly.
JOHN A. le
N/A
lori d. le
It is always great working with Taylor Rental in Warren!
KEVIN H. le
Very professional service, thank yo.
Nick F. le
Update the U Haul opening times in your online booking system, as this location is not open at 8am on Saturday even though I could book it for that time online.
Janell M. le
I would only recommend this location if the person renting the U-Haul was located very close and it was convenient for them but otherwise the UHaul truck that I received had spray paint graffiti on it
GREGORY R. le
But I would tell them about my most recent rental experience. It was not as good as I had expected. Van was not washed, windows were dirty in and out, dust covered dash board, van had a foul smell insid that triggered my wife's asthma. Unfortunately , this experience was nothing like the first.
Weibo Z. le
Give the customer more detail about what will be charged probably before who's leaving, and check the gas tank level with the customer to sure exactly.
Tracy R. le
The air conditioning was not working well. It was clean and the truck did the job but the air conditioning was on life support.