Évaluations des clients Taylor Tires & Auto

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Taylor Tires & Auto

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Jeff G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Branden W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Eric B. le

Évaluation :

I called corporate customer service to ask about the truck itself. I asked if the truck had tie down on the walls like E-tracks in a tractor trailer and they told.me all trucks have D-rings. So I rented a truck and got to the location. Checked truck out and no D-rings. Which made my move twice as hard. It was to late to find another truck so I had to deal with it. The location I rented truck from was great with excellent service. But I am very disappointed in the truck as far as the box configuration was explained to me.

Amy M. le

Évaluation :

We were sent to the wrong location and checked in the car only to be told we needed to travel an extra 20 minutes to a new drop off location because the given location couldn’t accommodate the 26 foot uhaul.

Scott M. le

Évaluation :

The truck leaked water and I am not pleased.

Pamela B. le

Évaluation :

Thank

Jonathon V. le

Évaluation :

I was unable to reserve the truck size I wanted because if was unavailable at the location closest to my home, so I reserved a smaller truck. Then my pick up location got changed to a different city, that was a 20 minute drive away. When I arrived at the newly assigned shop the next morning, the shop was closed, the owner was 25 minutes late, the truck had snow all over the windshield and there was no scrapper or brush in the truck. The back door of the truck was frozen shut with a thick layer of ice that was not easily broken to get into the truck, which cost time and I had hired movers to pack the truck, so time was not a luxury that I had.

Nelson Y. le

Évaluation :

Very helpful, hooked up the trailer, unfortunately the rear door was very hard to close.

Jordan B. le

Évaluation :

I got double charged for no reason I got the truck back on time and cleaned/full tank and this place is honestly horrible never go there

ANDREW H. le

Évaluation :

Returned truck when shop was closed. (Thanksgiving Day) The u-haul electronic return system was not working. We tried multiple times with the system not working. After 45 minutes of trying to get the return finished we called the main Uhaul #. The representative was very nice and understanding. On Friday I called the return location a number of times with no answer. Finally Monday they returned to work and checked in the truck and received my electronic receipt. I would have rated the drop off location higher if the phone number in the front window was connected to an answering machine. It all turned out well but didn't appreciate the hour we spent to return the vehicle on Thanksgiving Morning.