It seems to me everything is fine so far, And I thank you for your Prompt and eficant on time Service, Alsome U-Haul Service, Thank You ,Mrs Roberta Lowery.ROBERTA N.
Customer Reviews for TC Cab
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
There was no furniture dolly included, although I had paid for one, and even called to confirm it the day prior! Four of the six tires were at half of the recommended pressure! I called back & was told to contact U-Haul's roadside assistance. I did, and it was over 11 hours until someone came to air up the tires so we could get on the road!REBECCA S.
Le client n'a pas laissé de commentaire.DENNIS H.
Easy to work with.STEVEN S.
The truck was supposed to have a hyd lift on the back and did not. Also the dolly etc. in the cargo area was not attached and flying around banging into the walls. This truck should be retired!DANIEL S.
Le client n'a pas laissé de commentaire.FELECIA U.
Le client n'a pas laissé de commentaire.TONIA G.
Le client n'a pas laissé de commentaire.Jeffrey B.
There were oil stains inside the back of the truckTRAVIS B.
Le client n'a pas laissé de commentaire.CHARLES F.
Le client n'a pas laissé de commentaire.BREEANNA O.
Le client n'a pas laissé de commentaire.Kyle A.
Le client n'a pas laissé de commentaire.KATHRYN H.
Le client n'a pas laissé de commentaire.GARY H.
Le client n'a pas laissé de commentaire.KURT N.
Le client n'a pas laissé de commentaire.Mary H.
Le client n'a pas laissé de commentaire.GRIFFIN N.
Le client n'a pas laissé de commentaire.Tonia G.
Le client n'a pas laissé de commentaire.JOHNNIE B.
Pickup and drop off were both super easy and the location was convenient and easy to access. I did not receive the 2 furniture dollies which were supposed to be part of my rental and did not realize until I was onsite moving and had to improvise.Randall B.
The truck and service with the truck went smoothly. We checked in on line. The movers that we used not so much, they were hired through the u-haul site. Due to the movers quitting after arriving late- we ended up needing the truck another day, so was charged accordingly.Reynold M.
Le client n'a pas laissé de commentaire.Derrick M.
Le client n'a pas laissé de commentaire.LINDA N.
These guys are great! Went out of their way to help me get my rental and on my way to get my son moved on to his new college home!JOEL M.
Found the experience to be very pleasant and easy. In fact the person that works days was very helpful though I don't recall the name.STEPHEN M.
I live in Bloomington/Normal and fully expected my reservation to be filled locally. Instead I had to drive 40 miles to pick up the rental trailer. The location was good to work with and I have no issues with them at all, just did not expect to be sent there to fulfill my reservationCary E.
Le client n'a pas laissé de commentaire.Todd K.
online it says this business was open till 6pm, the "OPEN" light was turned on in the window but all the doors were locked... I had a scheduled pick up at 4, got there 20 minutes late and no one was there, called Uhaul and was able to hook up to the trailer that they had obviously set out and got ready for me. was just frustrating that the business says it's open until 6pm and it was locked up.Linda O.
Le client n'a pas laissé de commentaire.REYNA M.
Great experience!MATTHEW B.
I have never rented a UHaul and had the experience that I did today. The truck was completely filthy on the inside. The owners didn't appear to have even removed the previous renters trash from the cab. I have pictures to prove it. There was also debris in the back of the truck too that I had to throw out, such as someone's sock. I even know the name and address of the previous renter because he left his contract agreement in the window, which shows neglect on the owner's part. When I checked the truck in after I was finished with it, I had to answer a question about the truck's cleanliness and I then suggested that it needed cleaning. Then they tried to charge me 25 $to have it cleaned! Ridiculous! I actually cleaned the seats off with disinfecting wipes once I got it to my place, so it was cleaner when I dropped it off than when I picked it up. I will never be back to this location.Kelly R.
The storefront customer experience is sub-par. The building is run down, dark indoors and people were smoking inside. It just seemed like an old vacant office building. I would not recommend this location to my female friends or family, it just doesn't seem like a safe place.Michael P.
Le client n'a pas laissé de commentaire.Shane W.
6x12 trailer. Trailer was overall good shape. Upon checking tires after pickup, 3 were at 50lbs 1 was at 25lbs. I figured that was on the dealers check list before renting outJeffrey B.
Over charge drove 42 miles to get vehicle that I wasn't even going 2 miles for my move .No accommodations for me or anything. Poor customer serviceJENNIFER M.
Le client n'a pas laissé de commentaire.TIMOTHY K.
Le client n'a pas laissé de commentaire.Darrin D.
Reserved trailer a month ago at Washington location. Last minute rental location changed to a different more inconvenient locationArthur M.
First trailer we rented had a flat. The second one we started loading at home and realized it al so had a low tire. It had 10 pounds of pressure. We filled it and made it to Nashville. So, it just wasn't checked. We also noticed while loading that the safety chains where ground down. One side was completely ground through. Usually have good experience with DCTimothy J.
Be sure any ordered accessories are in the rental truck!Dennis M.
Easy,everything was explained in detail. Great people at this location.Jonathan L.
Le client n'a pas laissé de commentaire.RICHARD M.
Le client n'a pas laissé de commentaire.Daniel J.
Le client n'a pas laissé de commentaire.Kari A.
I got charged extra when UHAULS Internet system going down according to whoever I talked too who had me on hold for hours and I TOOK A PICTURE OF MY MILES GAS AND THE PICTURE OF UHAUL BEING IN FRONT OF UHAUL PLACE AT 9:27pm I didn't have that up until 2amMARISSA Q.
Le client n'a pas laissé de commentaire.David D.
Le client n'a pas laissé de commentaire.MICHAEL C.
Check-in/out was a breeze. And staff was helpful. Have moving pads available.RONALD D.
This was not my preferred pick up location. Improve your organization so that I can actually pick up reservation at the correct location. My reservation in advance seemed like a waste as I had to drive 45 mins to pick up the truck.DOUGLAS S.
Le client n'a pas laissé de commentaire.April F.
Le client n'a pas laissé de commentaire.Kevin M.
Very efficient!JOHN T.
Second excellent transaction with TC; highly recommend!ANTHONY S.
Le client n'a pas laissé de commentaire.Bruce Z.
Very nice employeesApril L.
Excellent customer service, fast, friendly and knowledgeable staff. Thank you!!Barbara B.
Le client n'a pas laissé de commentaire.RAND W.
Maybe putting a sign out front indicating exactly which driveway to take.BRIAN D.
The man that rented the trailer to me was very nice, polite and professional. I couldn't have asked for any better service.Stephen B.
Le client n'a pas laissé de commentaire.Raymond B.
I would recommend having more vans and pickups for rentMichael C.
Le client n'a pas laissé de commentaire.Kristopher H.
Curt and Carl (I hope i got his name right) are both nice, helpful and easy to talk to,Overall very pleasant.. I rented here 6 months ago and again this month .I will recommend renting in this location to friends and faimily.GLORIA B.
Le client n'a pas laissé de commentaire.GERALD B.
Le client n'a pas laissé de commentaire.Bernard B.
Le client n'a pas laissé de commentaire.Jonathon P.
Carl, asked me to read my credit card number to him so that he could hold a truck for me. With in a couple days we had a fraudulent charge made. Luckily we are alerted immediately anytime our card is used and cancelled the card. We let our credit card company know that Uhaul was the only place that had my card number.MICHAEL H.
Le client n'a pas laissé de commentaire.tina P.
Don't send me an hour away from my reservationJeffrey T.
Le client n'a pas laissé de commentaire.MELVIN B.
Le client n'a pas laissé de commentaire.SAMMY M.
I set up the reservation for Bloomington IL then 2 days before I got truck I was told I needed to go 40 miles away to East Peoria to get it. That was a problem since I had no way of getting to East Peoria and back. It ended up meaning I had to drive there, leave car, drive back to load truck then get another ride to East Peoria to get my car back. I explained this to UHaul representative on the phone that this change was not acceptable especially 2 days beforehand and he not only was he not helpful and had a terrible â€œI could care lessâ€ attitude. I've found Penske and Budget to have nicer, cleaner trucks in the past but I got UHaul because it was close but after this experience I won't be renting with UHaul in the futureDAVID W.
Le client n'a pas laissé de commentaire.MARK R.
Le client n'a pas laissé de commentaire.rebecca H.
I was told they were open and someone would be there. That wasn't the case and I couldn't get the app to work. I was assisted by phone on how to unlock the lock and obtain keys. Then... the air conditioner didn't work. My husband had to drive 1300 miles with no a/c! (Also I can't fault this location too much as we were supposed to pick up Uhaul in Pontiac. We had to drive 50 miles to get a truck from this location because the truck didn't show at original planned location.Kevin G.
Le client n'a pas laissé de commentaire.RICHARD G.
There's no policing of the returns of trucks and nobody seems to park them appropriately after returns. They need to have less trucks there or more exits/entrancesTimothy M.
Le client n'a pas laissé de commentaire.TREVOR B.
The gentleman I talked with was very friendly and nice and helpfulZOE E.
Easy check in and drop off. Staff was friendly and helpfulWilliam J.
Le client n'a pas laissé de commentaire.Thomas S.
Le client n'a pas laissé de commentaire.Deral D.
Le client n'a pas laissé de commentaire.KELSEY M.
Friendly helpful staffJESSIE H.
To ensure the trailer lights are working when hooked up with the truck before allowing the customers go with the equipment.Oladipupo D.
Le client n'a pas laissé de commentaire.JOHN B.
Le client n'a pas laissé de commentaire.JAMES L.
Easy check in and out and helpful employees!ANGELA W.
Le client n'a pas laissé de commentaire.STEPHANIE B.
Le client n'a pas laissé de commentaire.Robert S.
You should ask about the employee. I give the guy a 5 out of 5 starsJOHNNY K.
Le client n'a pas laissé de commentaire.KURT W.
I bought a furniture dolly and it wasn't included. It forced me to pay. I need to get a refund.Douglas B.
Le client n'a pas laissé de commentaire.Philip A.
Le client n'a pas laissé de commentaire.MARK T.
Le client n'a pas laissé de commentaire.MICHAEL A.
Le client n'a pas laissé de commentaire.AMY G.
We were completely stressed out not knowing where we would have to pick up a truck and the fact it was fairly close ( within an hour ) was amazing! The counter employee at East Peoria was fantastic and walked us me thru the entire process .Michael H.
Le client n'a pas laissé de commentaire.Brent C.