Le client n'a pas laissé de commentaire.Shane W.
Customer Reviews for TC Cab
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
East Peoria, IL 61611
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - dim : 7h am à 6h pm
Heures d'ouverture spéciales
- 8/4/2021: 1h00 pm - 6h00 pm
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
6x12 trailer. Trailer was overall good shape. Upon checking tires after pickup, 3 were at 50lbs 1 was at 25lbs. I figured that was on the dealers check list before renting outJeffrey B.
Over charge drove 42 miles to get vehicle that I wasn't even going 2 miles for my move .No accommodations for me or anything. Poor customer serviceJENNIFER M.
Le client n'a pas laissé de commentaire.TIMOTHY K.
Le client n'a pas laissé de commentaire.Darrin D.
Reserved trailer a month ago at Washington location. Last minute rental location changed to a different more inconvenient locationArthur M.
First trailer we rented had a flat. The second one we started loading at home and realized it al so had a low tire. It had 10 pounds of pressure. We filled it and made it to Nashville. So, it just wasn't checked. We also noticed while loading that the safety chains where ground down. One side was completely ground through. Usually have good experience with DCTimothy J.
Be sure any ordered accessories are in the rental truck!Dennis M.
Easy,everything was explained in detail. Great people at this location.Jonathan L.
Le client n'a pas laissé de commentaire.RICHARD M.
Le client n'a pas laissé de commentaire.Daniel J.
Le client n'a pas laissé de commentaire.Kari A.
I got charged extra when UHAULS Internet system going down according to whoever I talked too who had me on hold for hours and I TOOK A PICTURE OF MY MILES GAS AND THE PICTURE OF UHAUL BEING IN FRONT OF UHAUL PLACE AT 9:27pm I didn't have that up until 2amMARISSA Q.
Le client n'a pas laissé de commentaire.David D.
Le client n'a pas laissé de commentaire.MICHAEL C.
Check-in/out was a breeze. And staff was helpful. Have moving pads available.RONALD D.
This was not my preferred pick up location. Improve your organization so that I can actually pick up reservation at the correct location. My reservation in advance seemed like a waste as I had to drive 45 mins to pick up the truck.DOUGLAS S.
Le client n'a pas laissé de commentaire.April F.
Le client n'a pas laissé de commentaire.Kevin M.
Very efficient!JOHN T.
Second excellent transaction with TC; highly recommend!ANTHONY S.
Le client n'a pas laissé de commentaire.Bruce Z.
Very nice employeesApril L.
Excellent customer service, fast, friendly and knowledgeable staff. Thank you!!Barbara B.
Le client n'a pas laissé de commentaire.RAND W.
Maybe putting a sign out front indicating exactly which driveway to take.BRIAN D.
The man that rented the trailer to me was very nice, polite and professional. I couldn't have asked for any better service.Stephen B.
Le client n'a pas laissé de commentaire.Raymond B.
I would recommend having more vans and pickups for rentMichael C.
Le client n'a pas laissé de commentaire.Kristopher H.
Curt and Carl (I hope i got his name right) are both nice, helpful and easy to talk to,Overall very pleasant.. I rented here 6 months ago and again this month .I will recommend renting in this location to friends and faimily.GLORIA B.
Le client n'a pas laissé de commentaire.GERALD B.
Le client n'a pas laissé de commentaire.Bernard B.
Le client n'a pas laissé de commentaire.Jonathon P.
Carl, asked me to read my credit card number to him so that he could hold a truck for me. With in a couple days we had a fraudulent charge made. Luckily we are alerted immediately anytime our card is used and cancelled the card. We let our credit card company know that Uhaul was the only place that had my card number.MICHAEL H.
Le client n'a pas laissé de commentaire.tina P.
Don't send me an hour away from my reservationJeffrey T.
Le client n'a pas laissé de commentaire.MELVIN B.
Le client n'a pas laissé de commentaire.SAMMY M.
I set up the reservation for Bloomington IL then 2 days before I got truck I was told I needed to go 40 miles away to East Peoria to get it. That was a problem since I had no way of getting to East Peoria and back. It ended up meaning I had to drive there, leave car, drive back to load truck then get another ride to East Peoria to get my car back. I explained this to UHaul representative on the phone that this change was not acceptable especially 2 days beforehand and he not only was he not helpful and had a terrible â€œI could care lessâ€ attitude. I've found Penske and Budget to have nicer, cleaner trucks in the past but I got UHaul because it was close but after this experience I won't be renting with UHaul in the futureDAVID W.
Le client n'a pas laissé de commentaire.MARK R.
Le client n'a pas laissé de commentaire.rebecca H.
I was told they were open and someone would be there. That wasn't the case and I couldn't get the app to work. I was assisted by phone on how to unlock the lock and obtain keys. Then... the air conditioner didn't work. My husband had to drive 1300 miles with no a/c! (Also I can't fault this location too much as we were supposed to pick up Uhaul in Pontiac. We had to drive 50 miles to get a truck from this location because the truck didn't show at original planned location.Kevin G.
Le client n'a pas laissé de commentaire.RICHARD G.
There's no policing of the returns of trucks and nobody seems to park them appropriately after returns. They need to have less trucks there or more exits/entrancesTimothy M.
Le client n'a pas laissé de commentaire.TREVOR B.
The gentleman I talked with was very friendly and nice and helpfulZOE E.
Easy check in and drop off. Staff was friendly and helpfulWilliam J.
Le client n'a pas laissé de commentaire.Thomas S.
Le client n'a pas laissé de commentaire.Deral D.
Le client n'a pas laissé de commentaire.KELSEY M.
Friendly helpful staffJESSIE H.
To ensure the trailer lights are working when hooked up with the truck before allowing the customers go with the equipment.Oladipupo D.
Le client n'a pas laissé de commentaire.JOHN B.
Le client n'a pas laissé de commentaire.JAMES L.
Easy check in and out and helpful employees!ANGELA W.
Le client n'a pas laissé de commentaire.STEPHANIE B.
Le client n'a pas laissé de commentaire.Robert S.
You should ask about the employee. I give the guy a 5 out of 5 starsJOHNNY K.
Le client n'a pas laissé de commentaire.KURT W.
I bought a furniture dolly and it wasn't included. It forced me to pay. I need to get a refund.Douglas B.
Le client n'a pas laissé de commentaire.Philip A.
Le client n'a pas laissé de commentaire.MARK T.
Le client n'a pas laissé de commentaire.MICHAEL A.
Le client n'a pas laissé de commentaire.AMY G.
We were completely stressed out not knowing where we would have to pick up a truck and the fact it was fairly close ( within an hour ) was amazing! The counter employee at East Peoria was fantastic and walked us me thru the entire process .Michael H.
Le client n'a pas laissé de commentaire.Brent C.
They offered helpful information for drop off. Nice guys.ROBERT M.
People were very helpful and offered suggestions to make the experience better. Equipment & supplies were ready and clean. Merci!Robert J.
Le client n'a pas laissé de commentaire.William S.
Nothing as far as I'm concernedgerald M.
No smoking in building. More information when picking up vehicle with instructions on what to do with checking out the u haulHolly S.
Le client n'a pas laissé de commentaire.Gary H.
Le client n'a pas laissé de commentaire.Maria C.
Great jobPhilip or Mary P.
Real easy transaction. The dolley was unhooked my the employee and I was on my way. I received a follow-up email completing the rental.MICHAEL H.
Le client n'a pas laissé de commentaire.MARK S.
He was helpful and professional.RODRICK S.
Le client n'a pas laissé de commentaire.Curtis W.
Le client n'a pas laissé de commentaire.JERALD W.
It was the best easiest rental. I ever had at a uhaul store. Thanks. No changes needed.MARK T.
Le client n'a pas laissé de commentaire.dawn S.
Le client n'a pas laissé de commentaire.Brandon H.
Le client n'a pas laissé de commentaire.Peter M.
Le client n'a pas laissé de commentaire.RICHARD F.
I reserved my truck online for a one way trip. When I got to TC Cab to pick up my truck, Curt informed me that if I wasn't willing to bring it back to his location when I was finished he wasn't going to rent the truck to me. I had to call the corporate UHaul number and get them involved in order to get the truck. The person who helped me on the phone was excellent and got the field manager involved who contacted Curt and told him to complete the rental. When I was finally able to complete the rental Curt tried to give several different excuses as to why he hadn't wanted to rent the truck one way, including that he had to pay for the gas to get it to his location and that it wasn't in the system as a one way rental. DO NOT rent a truck from this location unless you want to deal with a dishonest, rude person.Suzanne F.
Le client n'a pas laissé de commentaire.Christopher C.
This was a nice new truck and it drove very wellTODD D.
Fast efficient serviceGORDON L.
Everyone was friendly and very helpfulLARRY P.
Le client n'a pas laissé de commentaire.REYNA M.
Le client n'a pas laissé de commentaire.APRIL W.
Great service! TC Cab was able to set me up after my original reservation failed to deliver. I'll definitely go back to TC!ANTHONY S.
Le client n'a pas laissé de commentaire.Evan P.
Le client n'a pas laissé de commentaire.SHERI M.
Le client n'a pas laissé de commentaire.MARK F.
Le client n'a pas laissé de commentaire.DAVID C.
Le client n'a pas laissé de commentaire.GARY C.
I specifically marked that I did not need moving pads -10 $ when I made the reservation. At check out they had been addd back in so I removed them again. Then when I went to pick up the truck they were back on my invoice with no way to remove. I thought â€œOk fineâ€ maybe I'll use themâ€ but when I opened up the back of the truck - no pads. I felt like it was almost a standard charge but the to not even have access to any...Erika R.
Le client n'a pas laissé de commentaire.ROBERT Q.