Évaluations des clients Team Blue Hand Car Wash

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Team Blue Hand Car Wash

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Mamta P. le

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Le client n'a pas laissé de commentaire.

Michael W. le

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Everyone was pleasant and friendly. The truck I rented was ready for me when I arrived and dropping the truck off was just as easy. Overall it was a very good experience and I would rent here again.

Ralph G. le

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Do not change a thing, Easy peezy.

Joseph A T. le

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I only used to location because my original location did not contact me about how to obtain the van for which I had previously set up for reservation. That location was located at VAULT STORAGE on Church Road in Lansdale. I could not access that van. I needed to make three calls to customer service on Tuesday morning before I was able to obtain some information about what to do. Two of the calls were dropped while I was on hold! (This is unacceptable.) The 3rd time, the representative said that he would transfer the reservation to another location nearby, which he did. When we arrived at Team Blue Car Wash, there was no car vans available, so I had to take a truck van, which meant extra mileage rates than the car van. Also the location was closing at 5 pm and the rep told me to return the van before then. I was not able to make it, so dropped it off via the drop box for another additional fee. I plan on disputing both of these fees, as they were not in my original reservation. At about 9 am - two hours after I had planned to begin - the a truck van was finally in my possession from the Car wash vendor. It was not their fault that I had the trouble; it was U-Haul's lack of communication that caused this frustrating delay. I would NOT recommend U-haul rentals using the internet to anyone. It was totally screwed up. I am convinced that if you use U-Haul you have to do it in person. Overall my experience was unsatisfactory.

Francis S. le

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Le client n'a pas laissé de commentaire.

Ariel W. le

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Le client n'a pas laissé de commentaire.

Ariel W. le

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The employee was incredibly rude. And he was not helpful with any questions I had about dropping the equipment off. He had asked me to bring the auto transport back a day before I was scheduled to give to another customer. When I tried to arrange a time that worked for me(24 hrs before my rental was due back) he became rude and short with his responses when I couldn’t immediately bring back to the store at his preferred time. He scolded me for not attaching the auto transport correctly to the truck despite the fact that I had asked several times over the phone and in person for instructions on how to properly use the equipment. The only response I was given was to “read the pictures on the truck”. No one would give a demonstration or walk through prior to pick up. When I told him this he simply rolled his eyes and provided no verbal feedback or apology. I will not ever use U-Haul for anything more than a short move and I would not recommend anyone who does not know how to hook up a tow to rent a auto transport from here. It’s dangerous to hook up a piece of equipment you plan to drive on the highway for 100s of miles with no real instructions on how to hook it up. Hands down would rather pay more money to another company to help with my moving needs.

Tara D. le

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Get a better system with location pick up. It was a disaster and I ended playing phone tag for THREE hours on moving day. I ended up with a van instead of a truck and the situation should have never occured. It was the worst form of communication with a company and its very last minute and dosorganized. The staff where i ended up getting the van were accomodating the best they could be but the entire uhaul reserving process was a mess. It would be nice to get some money refunded.

Thomas H. le

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Everything was good.

Christina W. le

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Le client n'a pas laissé de commentaire.

Heidi W. le

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Le client n'a pas laissé de commentaire.

Todd S. le

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Nothing. Great wxperience.

Porfirio P. le

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The photos on record are probably when the vehicle was new a d do resemble the current condition. The inside (back) was not broom clean but they took care of it immediately.

Patricia H. le

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The location was closed when I dropped off the truck.

Douglas N. le

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Le client n'a pas laissé de commentaire.

Alan W. le

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Le client n'a pas laissé de commentaire.

Richard D. le

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Le client n'a pas laissé de commentaire.

Jennifer D. le

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Le client n'a pas laissé de commentaire.

Patrick F. le

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Le client n'a pas laissé de commentaire.

Shashank S. le

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Maybe time to keep trucks with power mirrors or rear view cameras.

Scott B. le

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Le client n'a pas laissé de commentaire.

Louis C. le

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Le client n'a pas laissé de commentaire.

Richard F. le

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Le client n'a pas laissé de commentaire.

Pamela G. le

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Easy peasy! Friendly and efficient!

Scott K. le

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Do not feel that the agent at the location gave the necessary information. The gas was put in the truck and was brought to the level it was at when the truck was checked out. Additionally, extra miles were not driven on the truck. I don't believe that this bill is accurate and the agent at the location has my phone number and should have called before charging the money.

Christopher Y. le

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Le client n'a pas laissé de commentaire.

Alicia G. le

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It was easy and convenient dropping the truck back off.

John E. le

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Le client n'a pas laissé de commentaire.

Deanna N. le

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Le client n'a pas laissé de commentaire.

Richard G. le

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Very friendly and helpful.