Customer Reviews for Telegraph Budget Storage
(U-Haul Neighborhood Dealer)

948 évaluations

21516 Telegraph Rd   Brownstown, MI 48183

(734) 692-1164

Heures d’ouverture

  • Mon-Fri: 9:30 am–5:30 pm
  • Sat: 9:30 am–3:30 pm
  • Sun: 9:30 am–1:30 pm

Services dans cet établissement :

Pour nous contacter

(734) 692-1164

21516 Telegraph Rd
Brownstown, MI 48183

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 9:30 am–5:30 pm
  • Sat: 9:30 am–3:30 pm
  • Sun: 9:30 am–1:30 pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean O 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Janelle S 
Évaluation :
5

We reserved an enclosed 10X20 unit for a classic car and when we arrived were told that no such units were available! ...not happy

diane t  |  Réservation 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dawn P 
Évaluation :
5

S.O.

dennis D 
Évaluation :
5

Best U-Haul facility I’ve been to.

Sean O 
Évaluation :
5

Great service

bernadette p 
Évaluation :
5

Nothing. Ladies were nice and answered all my questions. Great job girls

Sarah R 
Évaluation :
5

Excellent customer service and the process was so easy, even compared to other U-Haul facilities I've used.

Brian J 
Évaluation :
5

Nice facility and great staff. I'm completely happy with my experience.

Jennifer W  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Le-Mon D 
Évaluation :
5

Nice and friendly! Help make the moving process as easy as possible!

CIARA D 
Évaluation :
5

Both of the ladies we worked with at pick up and drop off were amazing! Great customer service skills I would definitely recommend this location 10/10 Thanks so much

Martin B 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lisa K 
Évaluation :
3

The bed of the truck was extremely dirty and had remnants of stuff from whoever had used it for black rocks or tar or rubber or something.

Rick S 
Évaluation :
5

I have used this u haul location multiple times and have always been very satisfied. They will always be my first and only call when I need their services

TAMARA K 
Évaluation :
5

Everything was great! We will definitely be using you again for the next move!

THERESA E 
Évaluation :
5

Thank you to the staff, for being so kind and friendly every time I when there. I definitely will recommend Telegraph Budget Storage.

Candace M  |  Expérience générale 
Évaluation :
5

Thank you for the excellent service over the last couple of years. The staff was very nice and the storage unit was clean and easy to access.

GREGORY B  |  Expérience générale 
Évaluation :
5

Nothing very nice people.

Dennis A 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William B  |  Expérience générale 
Évaluation :
5

The gentleman ,Steve at the front desk was very informational , professional , pleasant smile and personality. Totally satisfied with my experience at this facility.

Karen M 
Évaluation :
2

I was told that the gas tank was full, which it was not, and that I had to return the truck completely filled up. The gas tank was actually a little more than 3/4 full but I still filled it to the max level.

HANK C 
Évaluation :
5

Easy after hours dropoff,and a safe location,friendly staff

Curtis N 
Évaluation :
5

The employees here have become my friends They are so friendly caring.

Denise D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel B 
Évaluation :
3

I think it's absolutely ridiculous that the gas was at 1/4 tank. I understand having to fill up what we use but having any car that low in gas in the winter is not good for it.

Kelly S 
Évaluation :
5

Great people!!

Mohammad K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

makwell m 
Évaluation :
5

Great associate that helped me with the trailer. Knowledgeable and got me in and out.

CHRISTOPHEREDWAR T 
Évaluation :
5

Suggests $19,99 rental, but rental is always significantly in excess of this...$70+ and $100+! Would like the rentals to be what is advertised and $20-level.

Robert R 
Évaluation :
4

Overall experience was good. Checking in/out from the app was a bit tricky. I was given conflicting information about check out, but customer service sorted it out.

Megan P 
Évaluation :
5

The agents at the counter were friendly, helpful and very accommodating. Their store may be smaller than some, but it's well stocked and service oriented. I had a great trailer rental there and would definitely rent from there again.

George B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan C 
Évaluation :
5

The office staff was friendly and professional. They helped me with all that I needed and more very understanding.

Sherraine T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES L 
Évaluation :
5

Overall, great experience. I would highly reccommend renting from this location for how seamless and easy personnel made it.

Chris S 
Évaluation :
5

The truck only had 1/4 tank of gas. I always thought that they came full of gas. However, the expectation is to return it at the level you received it. It's a ticky-tack situation on my part, but I guess it doesn't matter whether you fill it up immediately or at the end of your rental trip. Otherwise, the people here at this location were friendly, responsive, and easy to deal with!

Ted R 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dorothy G 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dan A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael a 
Évaluation :
5

I appreciate them, thank you

CYNTHIA N 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lawrence B 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Reed M 
Évaluation :
5

Excellent service! My go to place!

Mark M 
Évaluation :
1

I was charged double for mileage.....why?

Dennis G 
Évaluation :
5

best service

Muhammad S 
Évaluation :
5

Very friendly staff and helpful.

Gerald B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard L 
Évaluation :
5

It worked out great for me. I can't think of anything to improve.

Gary L 
Évaluation :
5

The two young ladies working the front Desk were extremely nice and helpful. Super easy check in and check out. The location is very convenient and seems extremely secure.

Lynn L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARY L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MITCHUM R 
Évaluation :
5

I get the best service every time I rent a van. The employees have become family.

Denise D 
Évaluation :
3

The drivers window was left down and it was pouring rain. I spent the day driving with a wet butt. It wasn't great.

Christopher R 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Christian N 
Évaluation :
5

Everything was fine, but make sure you check all of the middle glovebox. Mine had other people papers in it and two empty tubes that were labeled contained marijuana and 20 %+ THC!! I was NOT happy about that. Thanks in advance.

Robert R 
Évaluation :
1

I got confirmation that I reserved the truck then when I get they say they don’t see where I made a reservation almost Didn’t move on time an would’ve had to play hundreds more

Andrew S 
Évaluation :
5

The trailer was in great condition. Pickup and drop-off were very easy. Price was reasonable.

Michael I 
Évaluation :
4

Le client n'a pas laissé de commentaire.

OSCAR J 
Évaluation :
5

Weekend drop off was fast and convenient. Truck was not acceptable for the $3 000 price. Passenger door seal was broke (did not notice until on the road), had to drive 2000 miles with excessive wind noise. Gas tank was less than 1/8 full at pickup. Had to immediately put $175 worth of gas in the truck in California. If it was full could have made it to Nevada and not paid CA gas prices. Windshield washer fluid was not full and ran out second day of trip. For how much U-Haul charged me to take one truck from Southern California to Detroit this is unacceptable!

Chad M 
Évaluation :
5

Drop off was easy and staff was great!

Melissa A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dylan R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david h 
Évaluation :
3

Facility is behind a locked gate in which an access code is required to enter. My truck was due back on a Sunday- they don't have staff working to open up the gate. I do not blame the facility as UHaul is the one who makes the arrangements. After spending 3 days loading and unloading a26' truck that was the last thing I wanted to deal with.

Robert L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James K 
Évaluation :
5

So easy and stress free during a very stressful day!!! THANK YOU SO MUCH

Kimberly S 
Évaluation :
5

It was very excellent service didn't take no time truck with an excellent condition. Didn't have any problems.

Ricky G 
Évaluation :
5

Staff was very friendly and helpful. I would definitely return to this location for storage and truck rental.

Paula W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathy K 
Évaluation :
5

make seat 💺 Adjustable for shorter customers

lorna g 
Évaluation :
5

Friendly quick and efficient, rented from them before and will use them again in the future

Thomas S 
Évaluation :
5

The sales team was great and and got me what I needed.

Johnnie S 
Évaluation :
5

Staff was extremely helpful

Karen S 
Évaluation :
5

A fantastic,friendly service. After a big let down from a moving company; you folks saved the day by renting us a truck. Thanks again. Richard

richard l 
Évaluation :
5

Smooth drop off

Jim B 
Évaluation :
5

My only minor complaint is I don't know why you need to enter a gate code to get in to the parking area when the office is open during normal business hours.

Russell G 
Évaluation :
3

It looks as though Uhaul charged my credit card twice for the same service could you please check your records and let me know what is going on thank you and have a great day

Jack H 
Évaluation :
5

Thanks for all your help

Larry H  |  Expérience générale 
Évaluation :
5

Your team at this location was very helpful and courteous.

William R 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cortney T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benjamin F  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTTJAMES B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark D 
Évaluation :
5

Awesome helpful staff. Very clean facility. Merci.

Mark M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donna L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kimberly a 
Évaluation :
5

Went above and beyond. I would recommend to anyone in need of a rental.

Travis C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard B 
Évaluation :
5

Quick, simple, smooth. All good!!!

Richard L 
Évaluation :
5

I really like the Staff there!! Always courteous, friendly & helpful.

John G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Princess S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marie O 
Évaluation :
5

Very helpful employees This is an easy efficent uhaul location!

DENNIS P 
Évaluation :
5

This is why I keep coming to your location.

JOHN F 
Évaluation :
5

Friendly staff. Wonderful experience

Landon C 
Évaluation :
5

Excellent customer service. I used this facility for over 5 years. Would definitely recommend 

Audrey W  |  Expérience générale 
Évaluation :
5

Great service. Everything ordered was provided on time. Excellent service à la clientèle. Truck was clean and rode well.

Sue E 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christopher W 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Thomas R 
Évaluation :
4

Locked gated entrance. Make gate key code available for easier entrance to the facility.

Chad T 
Évaluation :
5

Very nice pleasant experience

Shella R 
Évaluation :
5

Staff was great and truck was great, tow dolly worked well.

Stephen D 
Évaluation :
4

Great storage place, great price, no issues other then the pot holes.

Timothy W  |  Expérience générale 
Évaluation :
5

I ended up with 2 units #11 and #354. Both were suppose to be 10x15 as on the description, when I finished filling #11, we went to the next and found that the size was smaller than the description. I am very disappointed and need management to reach out. I am on a time crunch and this set back is very heartbreaking. I need a refund, upgrade at no charge, or something, this is just sad.

CandiceorJim M  |  Réservation 
Évaluation :
5

Staff was extremely helpful. Danielle went above and beyond to help me, and the young man was very good with communicating the options of lockers and access hours. I hope to never need a locker again but if I did, I would return.

sheilia b  |  Expérience générale 
Évaluation :
5

Very helpful staff. Fair priced. Potholes desperately need filled but other than that I think they are doing a good job. 

James V  |  Expérience générale 
Évaluation :
5

Clean, secure, easy to get in and out with the proper security access and great hours to access your belongings. Employees were very nice and helpful when acquiring the unit as well as when stopping the service. I highly recommend this company!!

Denise W  |  Expérience générale 
Évaluation :
5

I recommend this storage

Mario V  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zeonaca B  |  Expérience générale 
Évaluation :
5

We stored our trailer many years, the unit was stolen from their yard. They failed to have video of the trailer being removed from the " SECURE, VIDEO CAMERA" covered yard. They failed to save the video for the Police to review. Storage was fine till our trailer was stolen, they didn't seem to do everything they could to help find the thieves. I won't be returning, this lot is no better than any other and perhaps worse. I do not recommend.

Terry C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard S  |  Expérience générale 
Évaluation :
5

Great storage experience since 2018. Keep up the good work!

Jacqueline P  |  Expérience générale 
Évaluation :
5

My trailer was stolen, so as it appears to be secure, it really isn't. Heard 3 trailers stolen recently. No call back on camera footage or information. Not happy as the reason I picked this facility was because of the cameras and secure gate.

Daniel C  |  Expérience générale 
Évaluation :
5

Completely satisfied with the facilities, and availability of the storage unit we rented!

Andrew L  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charlie N  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew L  |  Expérience générale 
Évaluation :
5

My favorite thing about this storage facility is the staff. I have been involved in several storage facilities if not dozens over the past 35/40 years and the staff here are the best.

Jerry W  |  Expérience générale 
Évaluation :
5

Staff was top notch!

Todd G  |  Expérience générale 
Évaluation :
5

This facility is convenient, decently priced and secure.

Christopher O  |  Expérience générale 
Évaluation :
5

Only moved due to distance from Shop. Your Facility was excellent in everyday needed, and we Thank you for the years of safe keeping of the property. Sincerely, Henry LOOK! VP COO

Henry B  |  Expérience générale 
Évaluation :
5

very friendly personnel, will use facility again if need be. thank you

Pauline B  |  Expérience générale 
Évaluation :
5

I've used this storage facility for over 6 years, the staff were always helpful and friendly!!! I would highly recommend Telegraph Storage to my friends and family.

Steven M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John G  |  Expérience générale 
Évaluation :
5

Professional friendly staff. Excellent well secured facility, I would definitely utilize your storage facility again.

Randy B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edwin R  |  Expérience générale 
Évaluation :
5

I would definitely come back here if ever I need a place to store stuff again. It's in a great area, your staff was always really polite. It was easy to get in and out of the site Thank you!

Mathew O  |  Expérience générale 
Évaluation :
5

Overall a pleasant experience

Michael L  |  Expérience générale 
Évaluation :
5

Best experience possible!!

Tom H  |  Expérience générale 
Évaluation :
5

I was very pleased with the wonderful way that the property manager handled the situation I moved because of financial reasons I will rent again when opportunities are right. God bless everyone

Virgil D  |  Expérience générale 
Évaluation :
5

The best storage facility I've ever used. Friendly, helpful staff and a very secure facility.

Michael H  |  Expérience générale 
Évaluation :
5

Our first unit was ruined from a leak and we had to throw almost all of our things out. No insurance so that was painful. The second unit was good. The only thing I don't like is that if you don't pay RIGHT on time, you get locked out. It was easier for us to pay at the end of the month rather than the beginning and there was zero flexibility.

Tiffany M  |  Expérience générale 
Évaluation :
3

This is not the type of storage unit I wanted/ needed

Rebecca L  |  Réservation 
Évaluation :
3

My reservation didn't show and I had to find a new storage place

CHRIS F  |  Réservation 
Évaluation :
3

Small. Interior storage, somewhat organized going to ride it out & see how this goes

Devan M  |  Réservation 
Évaluation :
5

I was very happy with this storage facility. Clean, secure and friendly, helpful staff.

DEBRA M  |  Expérience générale 
Évaluation :
5

Excellent customer service

Privacy R  |  Premières impressions 
Évaluation :
4

Staff were very friendly and helpful. Storage units in good shape, but facilities are still partially under construction. Once all construction is complete it will be upgraded to excellent.

Privacy R  |  Premières impressions 
Évaluation :
5

No problems

Privacy R  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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