Both of the ladies we worked with at pick up and drop off were amazing! Great customer service skills I would definitely recommend this location 10/10 Thanks so much
Martin Benedict
Customer Reviews for Telegraph Budget Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The bed of the truck was extremely dirty and had remnants of stuff from whoever had used it for black rocks or tar or rubber or something.
Rick SmithI have used this u haul location multiple times and have always been very satisfied. They will always be my first and only call when I need their services
TAMARA KAYE GROSMANEverything was great! We will definitely be using you again for the next move!
THERESA ELLIOTTThank you to the staff, for being so kind and friendly every time I when there. I definitely will recommend Telegraph Budget Storage.
Candace Myree | Expérience généraleThank you for the excellent service over the last couple of years. The staff was very nice and the storage unit was clean and easy to access.
GREGORY BRAKE | Expérience généraleNothing very nice people.
Dennis AdairThe gentleman ,Steve at the front desk was very informational , professional , pleasant smile and personality. Totally satisfied with my experience at this facility.
Karen McKayI was told that the gas tank was full, which it was not, and that I had to return the truck completely filled up. The gas tank was actually a little more than 3/4 full but I still filled it to the max level.
HANK CAPRAROEasy after hours dropoff,and a safe location,friendly staff
Curtis N SalyersThe employees here have become my friends They are so friendly caring.
Denise DansbyI think it's absolutely ridiculous that the gas was at 1/4 tank. I understand having to fill up what we use but having any car that low in gas in the winter is not good for it.
Kelly ScherleGreat people!!
Mohammad KhanGreat associate that helped me with the trailer. Knowledgeable and got me in and out.
CHRISTOPHEREDWAR TAYLORSuggests $19,99 rental, but rental is always significantly in excess of this...$70+ and $100+! Would like the rentals to be what is advertised and $20-level.
Robert RozaOverall experience was good. Checking in/out from the app was a bit tricky. I was given conflicting information about check out, but customer service sorted it out.
Megan PizzoThe agents at the counter were friendly, helpful and very accommodating. Their store may be smaller than some, but it's well stocked and service oriented. I had a great trailer rental there and would definitely rent from there again.
George BaumgartnerThe office staff was friendly and professional. They helped me with all that I needed and more very understanding.
Sherraine ThompkinsOverall, great experience. I would highly reccommend renting from this location for how seamless and easy personnel made it.
Chris SolanoThe truck only had 1/4 tank of gas. I always thought that they came full of gas. However, the expectation is to return it at the level you received it. It's a ticky-tack situation on my part, but I guess it doesn't matter whether you fill it up immediately or at the end of your rental trip. Otherwise, the people here at this location were friendly, responsive, and easy to deal with!
Ted ReevesI appreciate them, thank you
CYNTHIA NORMANExcellent service! My go to place!
Mark MedereI was charged double for mileage.....why?
Dennis Grathoppbest service
Muhammad SiddiquiVery friendly staff and helpful.
Gerald BomayIt worked out great for me. I can't think of anything to improve.
Gary LepidiThe two young ladies working the front Desk were extremely nice and helpful. Super easy check in and check out. The location is very convenient and seems extremely secure.
Lynn LybrandI get the best service every time I rent a van. The employees have become family.
Denise DansbyThe drivers window was left down and it was pouring rain. I spent the day driving with a wet butt. It wasn't great.
Christopher RobertsEverything was fine, but make sure you check all of the middle glovebox. Mine had other people papers in it and two empty tubes that were labeled contained marijuana and 20 %+ THC!! I was NOT happy about that. Thanks in advance.
Robert RozaI got confirmation that I reserved the truck then when I get they say they don’t see where I made a reservation almost Didn’t move on time an would’ve had to play hundreds more
Andrew SigmonThe trailer was in great condition. Pickup and drop-off were very easy. Price was reasonable.
Michael IngramWeekend drop off was fast and convenient. Truck was not acceptable for the $3 000 price. Passenger door seal was broke (did not notice until on the road), had to drive 2000 miles with excessive wind noise. Gas tank was less than 1/8 full at pickup. Had to immediately put $175 worth of gas in the truck in California. If it was full could have made it to Nevada and not paid CA gas prices. Windshield washer fluid was not full and ran out second day of trip. For how much U-Haul charged me to take one truck from Southern California to Detroit this is unacceptable!
Chad MillsDrop off was easy and staff was great!
Melissa ArnoczkiFacility is behind a locked gate in which an access code is required to enter. My truck was due back on a Sunday- they don't have staff working to open up the gate. I do not blame the facility as UHaul is the one who makes the arrangements. After spending 3 days loading and unloading a26' truck that was the last thing I wanted to deal with.
Robert LeeSo easy and stress free during a very stressful day!!! THANK YOU SO MUCH
Kimberly SkinnerIt was very excellent service didn't take no time truck with an excellent condition. Didn't have any problems.
Ricky GodwinStaff was very friendly and helpful. I would definitely return to this location for storage and truck rental.
Paula Weisemake seat 💺 Adjustable for shorter customers
lorna grantFriendly quick and efficient, rented from them before and will use them again in the future
Thomas SiepierskiThe sales team was great and and got me what I needed.
Johnnie StinsonStaff was extremely helpful
Karen SteenbergA fantastic,friendly service. After a big let down from a moving company; you folks saved the day by renting us a truck. Thanks again. Richard
richard lamoreauxSmooth drop off
Jim BrownMy only minor complaint is I don't know why you need to enter a gate code to get in to the parking area when the office is open during normal business hours.
Russell GallasIt looks as though Uhaul charged my credit card twice for the same service could you please check your records and let me know what is going on thank you and have a great day
Jack HinesThanks for all your help
Larry Huddleston | Expérience généraleYour team at this location was very helpful and courteous.
William RowlettAwesome helpful staff. Very clean facility. Merci.
Mark MattheissWent above and beyond. I would recommend to anyone in need of a rental.
Travis ChenaultQuick, simple, smooth. All good!!!
Richard LillyI really like the Staff there!! Always courteous, friendly & helpful.
John GustafVery helpful employees This is an easy efficent uhaul location!
DENNIS PAUL PRIEMThis is why I keep coming to your location.
JOHN FREDERICK BOLINGERFriendly staff. Wonderful experience
Landon ClarkExcellent customer service. I used this facility for over 5 years. Would definitely recommend
Audrey Washington | Expérience généraleGreat service. Everything ordered was provided on time. Excellent service à la clientèle. Truck was clean and rode well.
Sue EstevezLocked gated entrance. Make gate key code available for easier entrance to the facility.
Chad ThomasVery nice pleasant experience
Shella ReadStaff was great and truck was great, tow dolly worked well.
Stephen Doncovnothing
LAURIE HERRERAWe dealt with Danielle Clark when we arrived. She was absolutely welcoming and helped all of our needs. I was very thankful because upon looking at the website, I knew I needed something bigger , she immediately was able to accommodate me. I recommend this place highly because of Danielle's gracious help and knowledge and clearly her experience. I won't go anywhere else. Thank you for making this a smooth experience.
millard stephensGreat storage place, great price, no issues other then the pot holes.
Timothy Wade | Expérience généraleThe wheel tie downs were frayed and worn, did not stay tight completely. No instruction on chains. But overall friendly, good service. Car hauler was in good shape with the exception of the wheel tie downs.
kevin webbPeople working were the best I've encountered at a uhaul location. They were laid back, very personable, friendly, and still explained everything properly. The guy who helped me with the trailer talked about trucks with me when we were getting it connected. Definitely will be coming back here to fill my propane tanks this summer and if I need a truck or trailer rental. 10/10 with the location and employees.
Daniel KatzmanI ended up with 2 units #11 and #354. Both were suppose to be 10x15 as on the description, when I finished filling #11, we went to the next and found that the size was smaller than the description. I am very disappointed and need management to reach out. I am on a time crunch and this set back is very heartbreaking. I need a refund, upgrade at no charge, or something, this is just sad.
CandiceorJim McCluskey | RéservationStaff was extremely helpful. Danielle went above and beyond to help me, and the young man was very good with communicating the options of lockers and access hours. I hope to never need a locker again but if I did, I would return.
sheilia bennett | Expérience généraleVery helpful staff. Fair priced. Potholes desperately need filled but other than that I think they are doing a good job.
James Vaughn | Expérience généraleClean, secure, easy to get in and out with the proper security access and great hours to access your belongings. Employees were very nice and helpful when acquiring the unit as well as when stopping the service. I highly recommend this company!!
Denise Wayne | Expérience généraleI recommend this storage
Mario Villanueva | Expérience généraleWe stored our trailer many years, the unit was stolen from their yard. They failed to have video of the trailer being removed from the " SECURE, VIDEO CAMERA" covered yard. They failed to save the video for the Police to review. Storage was fine till our trailer was stolen, they didn't seem to do everything they could to help find the thieves. I won't be returning, this lot is no better than any other and perhaps worse. I do not recommend.
Terry Coleman | Expérience généraleGreat storage experience since 2018. Keep up the good work!
Jacqueline Palmer | Expérience généraleMy trailer was stolen, so as it appears to be secure, it really isn't. Heard 3 trailers stolen recently. No call back on camera footage or information. Not happy as the reason I picked this facility was because of the cameras and secure gate.
Daniel Cialkowski | Expérience généraleCompletely satisfied with the facilities, and availability of the storage unit we rented!
Andrew Linko | Expérience généraleMy favorite thing about this storage facility is the staff. I have been involved in several storage facilities if not dozens over the past 35/40 years and the staff here are the best.
Jerry Wowk | Expérience généraleStaff was top notch!
Todd Garban | Expérience généraleThis facility is convenient, decently priced and secure.
Christopher Oberdorf | Expérience généraleOnly moved due to distance from Shop. Your Facility was excellent in everyday needed, and we Thank you for the years of safe keeping of the property. Sincerely, Henry LOOK! VP COO
Henry Beausejour II | Expérience généralevery friendly personnel, will use facility again if need be. thank you
Pauline Balderas | Expérience généraleI've used this storage facility for over 6 years, the staff were always helpful and friendly!!! I would highly recommend Telegraph Storage to my friends and family.
Steven Martin | Expérience généraleProfessional friendly staff. Excellent well secured facility, I would definitely utilize your storage facility again.
Randy Baughman | Expérience généraleI would definitely come back here if ever I need a place to store stuff again. It's in a great area, your staff was always really polite. It was easy to get in and out of the site Thank you!
Mathew Otter | Expérience généraleOverall a pleasant experience
Michael Leto | Expérience généraleBest experience possible!!
Tom Hopkins | Expérience généraleI was very pleased with the wonderful way that the property manager handled the situation I moved because of financial reasons I will rent again when opportunities are right. God bless everyone
Virgil Davis | Expérience généraleThe best storage facility I've ever used. Friendly, helpful staff and a very secure facility.
Michael Hall | Expérience généraleOur first unit was ruined from a leak and we had to throw almost all of our things out. No insurance so that was painful. The second unit was good. The only thing I don't like is that if you don't pay RIGHT on time, you get locked out. It was easier for us to pay at the end of the month rather than the beginning and there was zero flexibility.
Tiffany Miller | Expérience généraleThis is not the type of storage unit I wanted/ needed
Rebecca Layne | RéservationMy reservation didn't show and I had to find a new storage place
CHRIS FULLER | RéservationSmall. Interior storage, somewhat organized going to ride it out & see how this goes
Devan Mack sheppard | RéservationI was very happy with this storage facility. Clean, secure and friendly, helpful staff.
DEBRA MORTON | Expérience généraleExcellent customer service
Privacy Request | Premières impressionsStaff were very friendly and helpful. Storage units in good shape, but facilities are still partially under construction. Once all construction is complete it will be upgraded to excellent.
Privacy Request | Premières impressionsNo problems
Privacy Request | Premières impressions