Love love love this location. The staff are absolutely amazing, respectful and courteous. Rarely you go somewhere and recieve amazing customer service during every single visit. Kudos to the staff at this location. You guys ROCK! Continue to keep up the good work.LaTanya E.
Customer Reviews for Telegraph Budget Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Brownstown, MI 48183
Services dans cet établissement :
- Mon–FriDe 9 h 30 am à 5 h 30 pm
- SamediDe 9 h 30 am à 3 h 30 pm
- DimancheDe 9 h 30 am à 1 h 30 pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Le client n'a pas laissé de commentaire.monica H.
Le client n'a pas laissé de commentaire.Richard M.
Le client n'a pas laissé de commentaire.Jason H.
I thought this Uhaul was a family ran location because the staff work so well together so well.Debra D.
Inside compartment under cupholders, I found paperwork dated 2/1/23 from a previous leasee.Angela M.
Le client n'a pas laissé de commentaire.JEFF W.
The business is well run. The ladies at the desk were very polite and friendly. 100 % satisfied !Karl M.
No instructions on where to park the truck when dropping off after hours behind gate.kyle P.
Wash and clean the vehicle inside and out.Artemio D.
Keep up the good workCamille R.
Friendly staff, made the process very simple.Steve R.
Le client n'a pas laissé de commentaire.Gina S.
People were very nice since the place of pickup never gave a receipt that showed the refundable deposit they still gave the depositButch A.
Le client n'a pas laissé de commentaire.Aurel M.
Excellent customer experienceâ€¦.absolutely amazing serviceâ€¦answering all our questions explaining everythingâ€¦..highly recommend on all three occasions we have used their equipmentDAVID LEE G.
Le client n'a pas laissé de commentaire.MICHAELLENE B.
Le client n'a pas laissé de commentaire.Greg M.
Weather had been bad so this may be picky. Auto transport trailer was coated in ice and dirt. Had to Salt the Ramps and use a shovel to remove ice from trailer and ramps. But overall, trailer pulled Well and trip was successful. I took trailer to quarter car wash and cleaned it before turning it in.James T.
The employees made it convenient to return the trailer at a time that was best for me.tony H.
Le client n'a pas laissé de commentaire.Lacey K.
I purchased 2 utility dollies and 1 furniture dolly, and the only one that was in the back of my U-Haul was the furniture dolly. I was very upsetRONALD JAY W.
You guys are all awesome friendly and helpful. I would never go anywhere else I feel like I'm home every time I walk in the door Thank you !SANDRA M.
Le client n'a pas laissé de commentaire.Krystal L.
I ended up with 2 units #11 and #354. Both were suppose to be 10x15 as on the description, when I finished filling #11, we went to the next and found that the size was smaller than the description. I am very disappointed and need management to reach out. I am on a time crunch and this set back is very heartbreaking. I need a refund, upgrade at no charge, or something, this is just sad.CandiceorJim M. | Réservation
Electronic check needs to be a little better. I had an issue with scanning and a bit of confusion. I didn't get to verify gas and mileage. I was charged for gas but I had the same amount in it when I returned it.Joseph G.
When renting the truck the rep said it had half tank of gas and to return it with that amount. When i got to the truck it had less than a quarter tank. I documented w photos and called right away to avoid being charged for bringing it back w less than half tank. I hope i don't have a fuel surcharge because i will be disputing the whole charge and winning w documentation. I'll drive to the inkster uhaul outlet who I've used for years and never had this happen before.Brian N.
Good location. Very personable service.BRENT RICHARD T.
Le client n'a pas laissé de commentaire.Lyle A.
Le client n'a pas laissé de commentaire.Lisa S.
Uhaul was dirty cup holders had tobacco in them, it needed a front end alignment, tires where starting to wear tread on the inside, air bag light was on entire time meaning it wasn't working, driver's side windshield wiper was broken and unusable, and the car hauler had a faulty ramp. I did notify them upon return and they said they would note my concerns but that was it. Next time I think I'll try another locationAmy B.
Le client n'a pas laissé de commentaire.Ricky M.
Le client n'a pas laissé de commentaire.MICHAEL S.
Le client n'a pas laissé de commentaire.James C.
Very nice person who took care of usKenneth V.
Staff was extremely helpful. Danielle went above and beyond to help me, and the young man was very good with communicating the options of lockers and access hours. I hope to never need a locker again but if I did, I would return.sheilia b. | Expérience générale
Le client n'a pas laissé de commentaire.MATTHEW TIMOTHY C.
Steve was great and made my Uhaul experience fantastic , thanks againRobert M.
We scheduled to pick up the car early and was assured that the truck would be ready. Got to the location and the key was not left in drop box and then code wouldn't work to get out of the facility. We were stranded on hold making my son late for school. Then we had to come back when they were open and get the truck, which then made us late getting back to meet the movers. HUGE inconvenience when you are paying by hour for movers.Benjamin R.
Le client n'a pas laissé de commentaire.Shannon F.
The staff were very friendly and helpful, highly recommend,Candice Z.
Le client n'a pas laissé de commentaire.Samrat K.
I was asked to drop the trailer off (was after hours) where i got it from but the spaces were all taken so I tried to leave a message that I had dropped it off in another approved location on the lot but ended up talking to someone who sent me a link for check-in that required an account and appeared to be more for trucks. Everything turned out fine and easy but I would have liked to have just left the message somehow.Mark D.
Le client n'a pas laissé de commentaire.Charlita B.
Very helpful staff. Fair priced. Potholes desperately need filled but other than that I think they are doing a good job. James V. | Expérience générale
Clean, secure, easy to get in and out with the proper security access and great hours to access your belongings. Employees were very nice and helpful when acquiring the unit as well as when stopping the service. I highly recommend this company!!Denise W. | Expérience générale
Everything was smooth. Rented a pick up truck. It was nice, easy to use and fair price. If you rent a pick up truck - you can show proof of car insurance at this location v. paying for it online.Thomas W.
Very helpful and good peopleDOUG G.
Le client n'a pas laissé de commentaire.KAREN L.
Nothing for this location. Great people and equipment is in good condition.Dean H.
Excellent service.very reasonable rental rates.will rent again from this location again.Tim H.
I recommend this storageMario V. | Expérience générale
Le client n'a pas laissé de commentaire.Craig K.
Le client n'a pas laissé de commentaire.Robert G.
Le client n'a pas laissé de commentaire.Bonnie K.
Le client n'a pas laissé de commentaire.Carol K.
Le client n'a pas laissé de commentaire.Mark D.
Le client n'a pas laissé de commentaire.Ralph B.
Le client n'a pas laissé de commentaire.Raymond S.
Le client n'a pas laissé de commentaire.James S.
Le client n'a pas laissé de commentaire.Roger G.
Le client n'a pas laissé de commentaire.Briana H.
Le client n'a pas laissé de commentaire.Zeonaca B. | Expérience générale
Le client n'a pas laissé de commentaire.Patricia D.
Le client n'a pas laissé de commentaire.Louis H.
Le client n'a pas laissé de commentaire.James M.
Pleasant and efficient serviceNevin W.
Le client n'a pas laissé de commentaire.Anthony H.
Aside from a few mishaps with after hour pick up it wasn't a terrible experienceCourtney S.
Le client n'a pas laissé de commentaire.Dave K.
Le client n'a pas laissé de commentaire.paula M.
Let me start from the beginning,it was a easy checkout process,from the sales clerk to the full experience,this was my first time trying uhaul pickup truck,here's a side note best option from needed somethin to rent buy price to and Quality,my overall experience is a 5 out 5 no disappoint definitely will book again💯😁Terry L.
Great job. Friendly and professionalGeorge S L.
Le client n'a pas laissé de commentaire.Kelly N.
Nothing. Everyone was very cooperative and helpful.thomas S.
Le client n'a pas laissé de commentaire.Edward S.
Twice when renting a truck they changed my reserved location for pickup. First time in Clarksville tn. Changed 3 times. second time pickup location changed about 30 miles from original location on day of pickup costing me time and money. Uhual didn't even care about these situations. Cheaper to have mayflower do it.Terry M.
Le client n'a pas laissé de commentaire.David S.
Le client n'a pas laissé de commentaire.Kelly N.
Thank you, for your help on such short notice.Patricia K.
Le client n'a pas laissé de commentaire.GALLIE B.
Le client n'a pas laissé de commentaire.allan R.
Le client n'a pas laissé de commentaire.Cheryl E.
Le client n'a pas laissé de commentaire.Brad L.
We stored our trailer many years, the unit was stolen from their yard. They failed to have video of the trailer being removed from the " SECURE, VIDEO CAMERA" covered yard. They failed to save the video for the Police to review. Storage was fine till our trailer was stolen, they didn't seem to do everything they could to help find the thieves. I won't be returning, this lot is no better than any other and perhaps worse. I do not recommend.Terry C. | Expérience générale
Le client n'a pas laissé de commentaire.Robert W.
I spent 20 minutes at a locked gate. Spoke to a girl who didn't know how to get me in. Eventually found the entrance code in the app about 5 steps into the process.Mark M.
Don't change the pick-up location to one that closes earlier than the first one. Gas tank nearly empty when picked-up. No back-up camera on a cargo truck.Brian S.
Le client n'a pas laissé de commentaire.DONNA RENEE R.
Le client n'a pas laissé de commentaire.STERLING B.
Ripped me off. Drove only about 5 miles total but charged me for 13+ milesMuhammad A.
Le client n'a pas laissé de commentaire.Darlene R.
I love this place they are always happy and friendly. I'll always come here and refer others to come hereRichard M.
UHaul trailer had loose nails inside of trailer upon pick up. Other than that, everything was perfect.Bradley L.
The man at the counter was helpful and friendly, however, the woman right next to him never spoke acknowledged me or made eye contact. She seemed agitated I was there. The man however was very pleasant!Charita M.
Le client n'a pas laissé de commentaire.robert B.
Le client n'a pas laissé de commentaire.Robert G.
Le client n'a pas laissé de commentaire.Kerry A.
No one check the truck out with me. They said I had insurance so it would matter. It did matter the truck leaked I lost wedding pictures. Kids school picture and other family picture. They came me equipment that has not been maintained, just neglectedSteven F.
They had us locked in a gate and wouldn't give us the code to get out even though they wanted us to drop off a truck... after easily 20 minutes of us literally being trapped and crying that they decided to believe us that we were only dropping off a truck. As a woman, that was terrifying and UNACCEPTABLECourtney M.
Le client n'a pas laissé de commentaire.Shanna H.
Le client n'a pas laissé de commentaire.Michelle P.
Staff was very helpful and friendly. I highly recommend renting from this locationAimee A.
Le client n'a pas laissé de commentaire.RICK K.
Le client n'a pas laissé de commentaire.Brandon P.
Le client n'a pas laissé de commentaire.david K.
Le client n'a pas laissé de commentaire.Scott D.
Le client n'a pas laissé de commentaire.Richard S. | Expérience générale
Great storage experience since 2018. Keep up the good work!Jacqueline P. | Expérience générale
My trailer was stolen, so as it appears to be secure, it really isn't. Heard 3 trailers stolen recently. No call back on camera footage or information. Not happy as the reason I picked this facility was because of the cameras and secure gate.Daniel C. | Expérience générale
Completely satisfied with the facilities, and availability of the storage unit we rented!Andrew L. | Expérience générale
Le client n'a pas laissé de commentaire.Mark M. | Expérience générale
Le client n'a pas laissé de commentaire.Justin S. | Expérience générale
Le client n'a pas laissé de commentaire.Charlie N. | Expérience générale
Le client n'a pas laissé de commentaire.Andrew L. | Expérience générale
My favorite thing about this storage facility is the staff. I have been involved in several storage facilities if not dozens over the past 35/40 years and the staff here are the best.Jerry W. | Expérience générale
Staff was top notch!Todd G. | Expérience générale
This facility is convenient, decently priced and secure.Christopher O. | Expérience générale
Only moved due to distance from Shop. Your Facility was excellent in everyday needed, and we Thank you for the years of safe keeping of the property. Sincerely, Henry LOOK! VP COOHenry B. | Expérience générale
very friendly personnel, will use facility again if need be. thank youPauline B. | Expérience générale
I've used this storage facility for over 6 years, the staff were always helpful and friendly!!! I would highly recommend Telegraph Storage to my friends and family.Steven M. | Expérience générale
Le client n'a pas laissé de commentaire.John G. | Expérience générale
Professional friendly staff. Excellent well secured facility, I would definitely utilize your storage facility again.Randy B. | Expérience générale
Le client n'a pas laissé de commentaire.Edwin R. | Expérience générale
I would definitely come back here if ever I need a place to store stuff again. It's in a great area, your staff was always really polite. It was easy to get in and out of the site Thank you!Mathew O. | Expérience générale
Overall a pleasant experienceMichael L. | Expérience générale
Best experience possible!!Tom H. | Expérience générale
I was very pleased with the wonderful way that the property manager handled the situation I moved because of financial reasons I will rent again when opportunities are right. God bless everyoneVirgil D. | Expérience générale
The best storage facility I've ever used. Friendly, helpful staff and a very secure facility.Michael H. | Expérience générale
Our first unit was ruined from a leak and we had to throw almost all of our things out. No insurance so that was painful. The second unit was good. The only thing I don't like is that if you don't pay RIGHT on time, you get locked out. It was easier for us to pay at the end of the month rather than the beginning and there was zero flexibility.Tiffany M. | Expérience générale
This is not the type of storage unit I wanted/ neededRebecca L. | Réservation
My reservation didn't show and I had to find a new storage placeCHRIS F. | Réservation
Small. Interior storage, somewhat organized going to ride it out & see how this goesDevan M. | Réservation
I was very happy with this storage facility. Clean, secure and friendly, helpful staff.DEBRA M. | Expérience générale
Excellent customer servicePrivacy R. | Premières impressions
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