Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
My trailer was stolen, so as it appears to be secure, it really isn't. Heard 3 trailers stolen recently. No call back on camera footage or information. Not happy as the reason I picked this facility was because of the cameras and secure gate.
Daniel C.
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Christopher M.
Évaluation :
5
Very professional. Thanks
Frank K.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lyle A.
Évaluation :
5
Great customer service, everything went very well. Very pleased with my rental.
Steven J.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert T.
Évaluation :
5
Didn't realize closed at 7. Went in the exit gate was open. All ok, except the hitch was almost impossible to get off. Finally did it and left it. Trailer kept rolling down, finally stopped. Guess I should get there before close.
James H.
Évaluation :
1
This facility is not secure gate left open 24 hours
Steven L.
Évaluation :
5
Great service, very friendly!
Meghan S.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kizzie K.
Évaluation :
3
S.O.
Miller G.
Évaluation :
5
Everything was good.
shuji K.
Évaluation :
5
Nothing for me I had no problems
Tracy K.
Évaluation :
5
Super friendly staff, easy process to rent and very affordable... highly recommend.
Tamara R.
Évaluation :
5
Lady at the counter was very helpful and checked me in since I had issues with the uhaul app.
Kimberly C.
Évaluation :
5
Nothing.
Gregory K.
Évaluation :
5
Everything was good and ready like you said
Suzanne D.
Évaluation :
4
Very helpful
NORMAN S.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kimberly A.
Évaluation :
5
Excellent service (Steve)
Bashar A.
Évaluation :
5
Le client n'a pas laissé de commentaire.
James S.
Évaluation :
5
Le client n'a pas laissé de commentaire.
James C.
Évaluation :
5
Le client n'a pas laissé de commentaire.
James C.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jennifer B.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tara S.
Évaluation :
5
Keep providing good friendly customer Service awesome staff today
Wykeshatanay H.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joe T.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joseph K.
Évaluation :
4
Le client n'a pas laissé de commentaire.
Haleigh W.
Évaluation :
5
Excellent service...thank you
RICHARD LYNN C.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jose B.
Évaluation :
5
Le client n'a pas laissé de commentaire.
James C.
Évaluation :
5
Le client n'a pas laissé de commentaire.
James C.
Évaluation :
5
Processing needs, making a quick change, all was handled swifly! Close location made me choose them and I'm glad to know I'd return to this spot if the need to rent a truck arose again!!
Theresa W.
Évaluation :
5
Thank you for recommending the 4x8 motorcycle trailer! This size trailer was ready and perfect for the size of my move. Thank you for a pleasant and easy rental process!
Anthony B.
Évaluation :
5
I had a great experience with UHaul. Clean equipment, easy returns. Excellent
Val W.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dawn W.
Évaluation :
5
Great facility, nice people.
James C.
Évaluation :
5
Le client n'a pas laissé de commentaire.
richard U.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lewis G.
Évaluation :
3
Le client n'a pas laissé de commentaire.
Charisma A.
Évaluation :
5
Le client n'a pas laissé de commentaire.
David L.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gaetana C.
Évaluation :
5
Le client n'a pas laissé de commentaire.
alexandria P.
Évaluation :
5
Not a thing everything was perfect !!!
SANDRA MARIE S.
Évaluation :
3
Added a $5 safe check fee I did not know about. When I picked up the trailer, I asked about the cost of the trailer, the male salesman said, it's $29 / day plus tax. He did not mention a $5,00 fee. Upon returning the trailer, i saw there was a $5 charge, so I asked about it. I was told the $5 fee is just in case I get a flat tire, the chains break or I get stuck in the mud. In short… watch for hidden nickel / dime fees.
John K.
Évaluation :
3
When returning the rental to this location, I was told that it was the wrong location. I asked twice when at pick up point about the drop off location and was told it was the location I wanted. So my rude person didn't do what he said he was going to do at pick up location... I answered yes to "was the personnel helpful", only because she did accept the unit in the end, but was very reluctant to do so the entire time. After telling me a few times that I had the wrong location, the lady at the drop off point seemed very reluctant to take the unit, like it was a pain to do anything! All she did was tell me where to drop the trailer off. I did the rest. Not a friendly experience at either the p/u or drop off points.
MORRIS B.
Évaluation :
5
There should be a membership club.
Denise D.
Évaluation :
5
Le client n'a pas laissé de commentaire.
David C.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Trina S.
Évaluation :
5
Le client n'a pas laissé de commentaire.
David M.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Trent B.
Évaluation :
5
Excellent service , communication, and rental services at this location. I just didn't like the toll free uhaul telephone representatives answering my initial call.
Margaret F.
Évaluation :
5
This Telegraph Budget team is amazing. I was referred to them after my local reservation was compromised by a customer who hadn't returned their rental for two days. I can't say enough about the Uhaul team. Online ordering process, service and ease of purchase. Telegraph Budget Storage team has my business!! Excellent team.
Susan G.
Évaluation :
5
Great friendly people in office just all Around funny awesome personalities love this place
Tiffany E.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Denise D.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Deonte B.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Shelia W.
Évaluation :
5
Very easy and professional service, I would most definitely recommend this U-Haul location to friends and family.
Charles W.
Évaluation :
5
Owners were very nice and responsive.
SEAMON J.
Évaluation :
5
Le client n'a pas laissé de commentaire.
William S.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joe P.
Évaluation :
3
Trucks need to be properly cleaned. The truck that was rented to me, was very dirty. It also smelled very bad. I rent all the time and I never have any issues. But this past rental was unbelievably dirty. Please clean the trucks!
Jose B.
Évaluation :
5
Le client n'a pas laissé de commentaire.
William S.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Christina W.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Viktor L.
Évaluation :
5
Le client n'a pas laissé de commentaire.
DENISE CAROL D.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Darlene R.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Paul F.
Évaluation :
4
The trailer had some debris in it. Some wood and nails.
MICHAEL SCOTT D.
Évaluation :
5
The crew is fantastic. Steve is a sweetheart. Ally and Danielle are awesome
DENISE CAROL D.
Évaluation :
1
i put the gas in the truck where it was when i got the truck
and they charge me $15 extra for gas not fair at all
WILLIAM ANDREW W.
Évaluation :
5
Very impressed with this rental service and experience. The Mr Hall was very professional, yet friendly and courteous. We were taken care of promptly and everything was explained clearly. We wer charged appropriately and no surprises. Highly recommend this rental service
Richard D.
Évaluation :
5
Completely satisfied with the facilities, and availability of the storage unit we rented!
Andrew L.
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Krystal L.
Évaluation :
5
Le client n'a pas laissé de commentaire.
KRYSTAL LYNN L.
Évaluation :
5
Everything went fine. It was my first time doing online check in so it took a little learning, but the steps were clear and it went well. The vehicle was clean and in good repair. The starting the vehicle (key ignition) was a little difficult. You may want to check it.
Gerald B.
Évaluation :
5
Rien
IKECHUKWU JAMES A.
Évaluation :
5
Free rentals and hugs
Tim W.
Évaluation :
5
Customer care was very courtesy and knowledgeable
AMARIAH EZRA-BEN I.
Évaluation :
5
The employees helpful and friendly
CHARITA LYNETTE M.
Évaluation :
5
Le client n'a pas laissé de commentaire.
PAUL ALLEN B.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Matthew K.
Évaluation :
5
Experience was great but that's because I did everything myself online. When we needed to leave with the truck after online check in, we had to ask the site manager to move one of the two trucks that were in front or behind us so I could get out. She treated us like we couldn't drive, and questioned if we really couldn't get out. These trucks are larger than my everyday Jeep and have a horrible turn radius… so yes one of them had to move. We just felt like an inconvenience to her rather than a customer. Other than her, the experience was easy online check in and out. I would definitely do business with Uhaul again just maybe another location.
Danielle M.
Évaluation :
5
Le client n'a pas laissé de commentaire.
James S.
Évaluation :
5
Le client n'a pas laissé de commentaire.
ANTHONY FORTUNAT C.
Évaluation :
2
I did the remote check in. It was hard to find my rental, the brakes need to be replaced, and the clamp for the dolly was broken causing it to loudly bang around in the back of the truck for the whole trip.
Nicole C.
Évaluation :
5
Best U-Haul location I have ever been to. Amazing staff and wonderful costumer service.
KARI ANN C.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mark M.
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
MATTHEW CHARLES G.
Évaluation :
5
Great service at this location
JOHN WESLEY H.
Évaluation :
5
Thanks to Alexandria and Steve. Great experience. Friendly and professional. Very helpful for first time long distance move. Fortement recommandé!
KIMBERLY M.
Évaluation :
5
Le client n'a pas laissé de commentaire.
CODY WILLIAM S.
Évaluation :
5
Le client n'a pas laissé de commentaire.
DAR-SHAY DWAYNE P.
Évaluation :
1
been renting from U-Haul for 40 years this place is the worst. The car hauler should be put out of servise it was so beat up and the manager was the worst Lied like no tiomorrow and charged me double, waiting for customer service today for a refund not sure if i will get it. I usually dont leave reviews But asking anyone to avoid this place at all cost.
DAVID JOE M.
Évaluation :
5
Le client n'a pas laissé de commentaire.
ALAN EDWARD B.
Évaluation :
5
The truck was very maintained and clean and the team Steve, Danielle were very pleasant to work with. I would definitely rent another U-Haul truck from here. I really appreciate the security at this facility.
TANYA RENEE M.
Évaluation :
5
The on-location service representative was great!
CHRISTOPHER S.
Évaluation :
5
Convenient, easy to deal with. A pleasure to deal with.
CHARLES JAMES N.
Évaluation :
5
Costs were a bit high for a rental truck.but was happy with service.
MATTHEW TIMOTHY C.
Évaluation :
5
Le client n'a pas laissé de commentaire.
JOHN ARMEN O.
Évaluation :
5
Le client n'a pas laissé de commentaire.
AMY LEAH B.
Évaluation :
5
Nothing. The 2 lady's that assisted me were awesome. Wanted to make sure to leave a good review because normally people only leave reviews when they are bad and my experience was great.
DENNIS EUGENE B.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Justin S.
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Charlie N.
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Andrew L.
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Expérience générale
Évaluation :
5
My favorite thing about this storage facility is the staff. I have been involved in several storage facilities if not dozens over the past 35/40 years and the staff here are the best.
Jerry W.
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Expérience générale
Évaluation :
5
Staff was top notch!
Todd G.
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Expérience générale
Évaluation :
5
This facility is convenient, decently priced and secure.
Christopher O.
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Expérience générale
Évaluation :
5
Only moved due to distance from Shop. Your Facility was excellent in everyday needed, and we Thank you for the years of safe keeping of the property. Sincerely, Henry LOOK! VP COO
Henry B.
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Expérience générale
Évaluation :
5
very friendly personnel, will use facility again if need be. thank you
Pauline B.
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Expérience générale
Évaluation :
5
I've used this storage facility for over 6 years, the staff were always helpful and friendly!!! I would highly recommend Telegraph Storage to my friends and family.
Steven M.
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
John G.
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Expérience générale
Évaluation :
5
Professional friendly staff. Excellent well secured facility, I would definitely utilize your storage facility again.
Randy B.
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Edwin R.
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Expérience générale
Évaluation :
5
I would definitely come back here if ever I need a place to store stuff again. It's in a great area, your staff was always really polite. It was easy to get in and out of the site Thank you!
Mathew O.
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Expérience générale
Évaluation :
5
Overall a pleasant experience
Michael L.
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Expérience générale
Évaluation :
5
Best experience possible!!
Tom H.
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Expérience générale
Évaluation :
5
I was very pleased with the wonderful way that the property manager handled the situation I moved because of financial reasons I will rent again when opportunities are right. God bless everyone
Virgil D.
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Expérience générale
Évaluation :
5
The best storage facility I've ever used. Friendly, helpful staff and a very secure facility.
Michael H.
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Expérience générale
Évaluation :
5
Our first unit was ruined from a leak and we had to throw almost all of our things out. No insurance so that was painful. The second unit was good. The only thing I don't like is that if you don't pay RIGHT on time, you get locked out. It was easier for us to pay at the end of the month rather than the beginning and there was zero flexibility.
Tiffany M.
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Expérience générale
Évaluation :
3
This is not the type of storage unit I wanted/ needed
Rebecca L.
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Réservation
Évaluation :
3
My reservation didn't show and I had to find a new storage place
CHRIS F.
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Réservation
Évaluation :
3
Small. Interior storage, somewhat organized going to ride it out & see how this goes
Devan M.
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Réservation
Évaluation :
5
I was very happy with this storage facility. Clean, secure and friendly, helpful staff.
DEBRA M.
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Expérience générale
Évaluation :
5
Excellent customer service
Privacy R.
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Premières impressions
Non les évaluations ont été soumises pour cet établissement.
