Le client n'a pas laissé de commentaire.
MARK ALLEN P.- Michigan MI
- Brownstown
- 48183
Customer Reviews for Telegraph Budget Storage
(Concessionnaire U-Haul dans le voisinage)
21516 Telegraph Rd
Brownstown,
MI
48183
Pour nous contacter
21516 Telegraph RdBrownstown, MI 48183
Services dans cet établissement :
Heures
- Lun au ven : 9h30 am à 5h30 pm
- Sam : 9h30 am à 3h30 pm
- Dim : 9h30 am à 1h30 pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
- Overall Rating:
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
- Évaluation :
- 5
how about not change my plans for me the day before I pick up my rental!
Judith F.- Évaluation :
- 5
Best experience possible!!
Tom H. | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
TEWILLAANGENTINA S.- Évaluation :
- 5
Service was excellent
JUANITA SUE P.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Sarah M.- Évaluation :
- 5
Fast and easy to rent, pick up and return. Thanks.
ANNMARIE GRACE R.- Évaluation :
- 4
It had snowed the night before. I had to clean snow off the rear bumper to clear the brake lights and off the cab steps to safely enter the vehicle. Additionally, my pick up location was changed by U- haul, because of equipment availability, from one-way to round trip. They "gave" me extra miles but my route was not the same as U-haul's official route. Even though I drove straight to/from with no stops other than gas, U-haul charged me for extra miles. This seems especially unreasonable when considering that U-haul changed the pick-up point from one about 1-1/2 miles from the start to a point 55 miles from the planned start point. This seems like just another way to take money from client's pockets. I raised this issue with the rental office who refused to reconsider the additional charge.
DENNIS W.- Évaluation :
- 5
Had a wonderful experience. Everything was smooth and simple. Expectations were made clear and all questions answered and explained. Staff was very friendly, helpful and inviting.
JASON JOSEPH M.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Paul S.- Évaluation :
- 1
No masks were worn by employees, office smelled of smoke, truck keys were handed to me and had to pull the truck around and scrape the ice off the truck myself.
KEVIN EDWARD K.- Évaluation :
- 5
I was very pleased with the wonderful way that the property manager handled the situation I moved because of financial reasons I will rent again when opportunities are right. God bless everyone
Virgil D. | Expérience générale- Évaluation :
- 5
Great service, staff very knowledgeable and helpful.
JAMES MANNLEY C.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
DONALD JOE B.- Évaluation :
- 5
Took very good care of everything for me
BRIAN DAVID H.- Évaluation :
- 5
Alexandrea was very helpful.
RITA H.- Évaluation :
- 4
Make your registration process easier, I had to enter all the info provided when I made the reservation. If you need to call someone for verification, you need to advise users ahead of time so they can make sure they give you a daytime number that someone will answer, I am short and the seat was not adjustable so had to put the back more up and down to drive. Staff was very pleasant.
Deborah S.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Keith H.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
ASIA RENEE N.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
CHARLES HUDSON H.- Évaluation :
- 2
Make sure your equipment is checked for safety every week .
GARY FRANCIS J.- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
BRANDON CHAVAZ P.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jaison C.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
BRIAN EARL S.- Évaluation :
- 3
There was no heat in the truck
Leon R.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Timothy F.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Kurt A.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Lloyd F.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
CASSANDRA T.- Évaluation :
- 1
Says its 24 hr drop off and its not unless you like wasting an hour of your life jumping through hoops to actually make it happen and the staff on the company's call center at night are almost inept at their work
Peter L.- Évaluation :
- 5
The best storage facility I've ever used. Friendly, helpful staff and a very secure facility.
Michael H. | Expérience générale- Évaluation :
- 5
Our first unit was ruined from a leak and we had to throw almost all of our things out. No insurance so that was painful. The second unit was good. The only thing I don't like is that if you don't pay RIGHT on time, you get locked out. It was easier for us to pay at the end of the month rather than the beginning and there was zero flexibility.
Tiffany M. | Expérience générale- Évaluation :
- 5
This location was very professional and helpful. However my original reservation was a nightmare. 4:30pm Friday pickup was changed to 10:00am pickup and then 2:00pm and then 4:00pm. I only got a rental after several phone calls. This put me a day behind in my move and created many issues with personal scheduling for work and private setbacks. I will never be compensated for these inconveniences and troubles.
WALTER LARUE L.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
DARLENE GAY R.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
NICOLE BARBARA F.- Évaluation :
- 4
I think it's wrong to have hidden fees. I know it's only 2,00 $ but it's faults advertisement. It says 19,95 $ / day on the side of your trucks. You should stick to what you say. There should be a law against that!!
SCOTT DAVID-LYLE V.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
GERALD S.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
PHILLIPANDREW L.- Évaluation :
- 5
They were very knowledgeable, courteous and helpful
LILLIAN DIANE R.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
xhulja C.- Évaluation :
- 1
Rude
LARRY LEE K.- Évaluation :
- 5
Not much to improve quick and efficient service. Nice atmosphere
JOHN GERALD C.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Larry R.- Évaluation :
- 5
Everyone was very nice, everything was convenient. A bit pricey, how about a free day one day?
DEBORAH RENEE H.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
James C.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
SUZANNE MARIE H.- Évaluation :
- 5
Everything was perfect. The truck was clean, there was plenty of gas, it smelled fresh, and the brakes were great as well.
ENDIA SHARDAE K.- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
JASON CHRISTOPHE A.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
KATHERINE MAE M.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Alyssa M.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
ROBERT CHARLES T.- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
RENEEALANE K.- Évaluation :
- 5
It was a smooth process
RICHARD DANIEL F.- Évaluation :
- 4
More equipment return space
SAMUEL ISSAC J.- Évaluation :
- 5
The 6 x 12 cargo trailer was in very good condition but the inside was not clean. There was a used face mask left inside. I did not remove it.
CLIFFORD RAYMOND A.- Évaluation :
- 5
Thank you very much
Ahmedadnan A.- Évaluation :
- 3
Mobile pick-up app is a joke!! I though it would be an easy and FAST way to pick-up my rental truck. It took far too long! I had to jump through soooo many hoops that I might as well have made a person to person rental. Much of the info I needed to input into the app could have been done when making my reservation. Then the assistant too forever to "verify" my reservation. The app needs to be more stream lined.
Max C.- Évaluation :
- 5
Don't allow smoking in rental vehicles.
CHARLES ROBERT S.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Krystal L.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
ROBERT DAVID R.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
PRISCILLA JEAN S.- Évaluation :
- 5
Excellent Service
Robert T.- Évaluation :
- 5
The only thing I'd mention is the truck we used, the latch on the door got stuck while we were trying to pull it down to close. Luckily we got it, but it is something for them to see if they can fix!
TABITHA LEE K.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
DOROTHY LYNN S.- Évaluation :
- 5
Everything was great.
DONALD JOE B.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
PATRICK RYAN B.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
JAMES WAYNE H.- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
RODRICK S.- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
SHANEALLEN W.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
DIANA LEE Y.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
DAVID PAUL P.- Évaluation :
- 5
Service was great, efficient, no issues at all. Will use them again
DIANE LOUISE P.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Khalil W.- Évaluation :
- 5
First time customer - very positive experience! Staff was friendly, professional and quick. Thank you very much for the great service.
MICHAEL EDWARD J.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
STEVEN M.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Gary T.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
ALLAN DWAYNE T.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
ARLENEFRANCES B.- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Jason H.- Évaluation :
- 5
Online pickup was slow to approve and I needed to engage the on site staff. The staff at this site was extremely friendly, helpful and amazing!
Jack L.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
STEVEN M.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
DENNIS ROBERT D.- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
SHERRYANN K.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
KENNETH WILLIAM K.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Sali S.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
AMANDA LEIGH H.- Évaluation :
- 5
Process was excellent however perhaps for customers a better understanding of COVID clean and health and safety measures for equipment. Similar to a hertz to allow customers to be comfortable around pre arrival cleaning measures. I immediately starting to clean and disinfect the vehicle prior to taking the vehicle. Thanks
Karl M.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jeff B.- Évaluation :
- 5
Nothing, everyone was awesome. We got very lucky to get a truck as it was college move in weekend. Uhaul employee was super awesome and we had our truck within 2 hours. Saved the day.
Diane P.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
DEBRAANN M.- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
jeff D.- Évaluation :
- 5
Not a complaint but The truck smelled of tobacco. It was very clean though. The entire experience was positive and I will be renting your truck from the same location next year - if not sooner!!!
TAMARA KAYE G.- Évaluation :
- 1
Double charged because I was late by 20 minutes but took your guy 45 minutes to hook up the trailer on my truck.
sam S.- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Carolann K.- Évaluation :
- 5
The clerk was extremely helpful. Definitely would use this location again
BRIANCHARLES V.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Patrick P.- Évaluation :
- 4
Spray with Lysol. The truck had an odor of cigarettes and other air freshener.
FELICIA DIANA S.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
DANIEL C.- Évaluation :
- 4
I did online checkin but there was a snafu in the system and it took about 45 min to get it resolved. This was not the locations issue but took a lot of time to resolve and impacted other customers
Steininger S.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
DALE JAMES K.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Mark S.- Évaluation :
- 4
Everything went very well from pickup to drop off.
FRANK CLIFTON J.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
LEE VERNON F.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Adam H.- Évaluation :
- 3
This is not the type of storage unit I wanted/ needed
Rebecca L. | Réservation- Évaluation :
- 3
My reservation didn't show and I had to find a new storage place
CHRIS F. | Réservation- Évaluation :
- 3
Small. Interior storage, somewhat organized going to ride it out & see how this goes
Devan M. | Réservation- Évaluation :
- 5
I was very happy with this storage facility. Clean, secure and friendly, helpful staff.
DEBRA M. | Expérience généraleServices supplémentaires à cet emplacement
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