Customer Reviews for Telegraph Budget Storage
(U-Haul Neighborhood Dealer)

935 évaluations

21516 Telegraph Rd   Brownstown, MI 48183

(734) 692-1164

Heures d’ouverture

  • Mon-Fri: 9:30 am–5:30 pm
  • Sat: 9:30 am–3:30 pm
  • Sun: 9:30 am–1:30 pm
Heures d'ouverture spéciales
  • 3/31/2024: Fermé

Services dans cet établissement :

Pour nous contacter

(734) 692-1164

21516 Telegraph Rd
Brownstown, MI 48183

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 9:30 am–5:30 pm
  • Sat: 9:30 am–3:30 pm
  • Sun: 9:30 am–1:30 pm
Heures d'ouverture spéciales
  • 3/31/2024: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Both of the ladies we worked with at pick up and drop off were amazing! Great customer service skills I would definitely recommend this location 10/10 Thanks so much

Martin Benedict 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lisa Kropp 
Évaluation :
3

The bed of the truck was extremely dirty and had remnants of stuff from whoever had used it for black rocks or tar or rubber or something.

Rick Smith 
Évaluation :
5

I have used this u haul location multiple times and have always been very satisfied. They will always be my first and only call when I need their services

TAMARA KAYE GROSMAN 
Évaluation :
5

Everything was great! We will definitely be using you again for the next move!

THERESA ELLIOTT 
Évaluation :
5

Thank you to the staff, for being so kind and friendly every time I when there. I definitely will recommend Telegraph Budget Storage.

Candace Myree  |  Expérience générale 
Évaluation :
5

Thank you for the excellent service over the last couple of years. The staff was very nice and the storage unit was clean and easy to access.

GREGORY BRAKE  |  Expérience générale 
Évaluation :
5

Nothing very nice people.

Dennis Adair 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William Barker  |  Expérience générale 
Évaluation :
5

The gentleman ,Steve at the front desk was very informational , professional , pleasant smile and personality. Totally satisfied with my experience at this facility.

Karen McKay 
Évaluation :
2

I was told that the gas tank was full, which it was not, and that I had to return the truck completely filled up. The gas tank was actually a little more than 3/4 full but I still filled it to the max level.

HANK CAPRARO 
Évaluation :
5

Easy after hours dropoff,and a safe location,friendly staff

Curtis N Salyers 
Évaluation :
5

The employees here have become my friends They are so friendly caring.

Denise Dansby 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel Blasiola 
Évaluation :
3

I think it's absolutely ridiculous that the gas was at 1/4 tank. I understand having to fill up what we use but having any car that low in gas in the winter is not good for it.

Kelly Scherle 
Évaluation :
5

Great people!!

Mohammad Khan 
Évaluation :
5

Le client n'a pas laissé de commentaire.

makwell mayhew 
Évaluation :
5

Great associate that helped me with the trailer. Knowledgeable and got me in and out.

CHRISTOPHEREDWAR TAYLOR 
Évaluation :
5

Suggests $19,99 rental, but rental is always significantly in excess of this...$70+ and $100+! Would like the rentals to be what is advertised and $20-level.

Robert Roza 
Évaluation :
4

Overall experience was good. Checking in/out from the app was a bit tricky. I was given conflicting information about check out, but customer service sorted it out.

Megan Pizzo 
Évaluation :
5

The agents at the counter were friendly, helpful and very accommodating. Their store may be smaller than some, but it's well stocked and service oriented. I had a great trailer rental there and would definitely rent from there again.

George Baumgartner 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan Claringbold 
Évaluation :
5

The office staff was friendly and professional. They helped me with all that I needed and more very understanding.

Sherraine Thompkins 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES LEE HAMRIC 
Évaluation :
5

Overall, great experience. I would highly reccommend renting from this location for how seamless and easy personnel made it.

Chris Solano 
Évaluation :
5

The truck only had 1/4 tank of gas. I always thought that they came full of gas. However, the expectation is to return it at the level you received it. It's a ticky-tack situation on my part, but I guess it doesn't matter whether you fill it up immediately or at the end of your rental trip. Otherwise, the people here at this location were friendly, responsive, and easy to deal with!

Ted Reeves 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dorothy Greene 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dan Andrzejewski 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael antieau 
Évaluation :
5

I appreciate them, thank you

CYNTHIA NORMAN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lawrence Barber 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Reed McKay 
Évaluation :
5

Excellent service! My go to place!

Mark Medere 
Évaluation :
1

I was charged double for mileage.....why?

Dennis Grathopp 
Évaluation :
5

best service

Muhammad Siddiqui 
Évaluation :
5

Very friendly staff and helpful.

Gerald Bomay 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard Lilly 
Évaluation :
5

It worked out great for me. I can't think of anything to improve.

Gary Lepidi 
Évaluation :
5

The two young ladies working the front Desk were extremely nice and helpful. Super easy check in and check out. The location is very convenient and seems extremely secure.

Lynn Lybrand 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARY LEE MILLER 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MITCHUM ROSS TIBBS 
Évaluation :
5

I get the best service every time I rent a van. The employees have become family.

Denise Dansby 
Évaluation :
3

The drivers window was left down and it was pouring rain. I spent the day driving with a wet butt. It wasn't great.

Christopher Roberts 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Christian Nobles 
Évaluation :
5

Everything was fine, but make sure you check all of the middle glovebox. Mine had other people papers in it and two empty tubes that were labeled contained marijuana and 20 %+ THC!! I was NOT happy about that. Thanks in advance.

Robert Roza 
Évaluation :
1

I got confirmation that I reserved the truck then when I get they say they don’t see where I made a reservation almost Didn’t move on time an would’ve had to play hundreds more

Andrew Sigmon 
Évaluation :
5

The trailer was in great condition. Pickup and drop-off were very easy. Price was reasonable.

Michael Ingram 
Évaluation :
4

Le client n'a pas laissé de commentaire.

OSCAR JUAN MENDEZ 
Évaluation :
5

Weekend drop off was fast and convenient. Truck was not acceptable for the $3 000 price. Passenger door seal was broke (did not notice until on the road), had to drive 2000 miles with excessive wind noise. Gas tank was less than 1/8 full at pickup. Had to immediately put $175 worth of gas in the truck in California. If it was full could have made it to Nevada and not paid CA gas prices. Windshield washer fluid was not full and ran out second day of trip. For how much U-Haul charged me to take one truck from Southern California to Detroit this is unacceptable!

Chad Mills 
Évaluation :
5

Drop off was easy and staff was great!

Melissa Arnoczki 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dylan Reminder 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david holt 
Évaluation :
3

Facility is behind a locked gate in which an access code is required to enter. My truck was due back on a Sunday- they don't have staff working to open up the gate. I do not blame the facility as UHaul is the one who makes the arrangements. After spending 3 days loading and unloading a26' truck that was the last thing I wanted to deal with.

Robert Lee 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Kenniburg 
Évaluation :
5

So easy and stress free during a very stressful day!!! THANK YOU SO MUCH

Kimberly Skinner 
Évaluation :
5

It was very excellent service didn't take no time truck with an excellent condition. Didn't have any problems.

Ricky Godwin 
Évaluation :
5

Staff was very friendly and helpful. I would definitely return to this location for storage and truck rental.

Paula Weise 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathy King 
Évaluation :
5

make seat 💺 Adjustable for shorter customers

lorna grant 
Évaluation :
5

Friendly quick and efficient, rented from them before and will use them again in the future

Thomas Siepierski 
Évaluation :
5

The sales team was great and and got me what I needed.

Johnnie Stinson 
Évaluation :
5

Staff was extremely helpful

Karen Steenberg 
Évaluation :
5

A fantastic,friendly service. After a big let down from a moving company; you folks saved the day by renting us a truck. Thanks again. Richard

richard lamoreaux 
Évaluation :
5

Smooth drop off

Jim Brown 
Évaluation :
5

My only minor complaint is I don't know why you need to enter a gate code to get in to the parking area when the office is open during normal business hours.

Russell Gallas 
Évaluation :
3

It looks as though Uhaul charged my credit card twice for the same service could you please check your records and let me know what is going on thank you and have a great day

Jack Hines 
Évaluation :
5

Thanks for all your help

Larry Huddleston  |  Expérience générale 
Évaluation :
5

Your team at this location was very helpful and courteous.

William Rowlett 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cortney Trombley 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benjamin Fleet  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTTJAMES BATESON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph Collins 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark Deacon 
Évaluation :
5

Awesome helpful staff. Very clean facility. Merci.

Mark Mattheiss 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donna LaVracque 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kimberly adams 
Évaluation :
5

Went above and beyond. I would recommend to anyone in need of a rental.

Travis Chenault 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas Miller 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark Bak 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard Bray 
Évaluation :
5

Quick, simple, smooth. All good!!!

Richard Lilly 
Évaluation :
5

I really like the Staff there!! Always courteous, friendly & helpful.

John Gustaf 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry Glimpse 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Princess Sturdivant 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marie Onesian 
Évaluation :
5

Very helpful employees This is an easy efficent uhaul location!

DENNIS PAUL PRIEM 
Évaluation :
5

This is why I keep coming to your location.

JOHN FREDERICK BOLINGER 
Évaluation :
5

Friendly staff. Wonderful experience

Landon Clark 
Évaluation :
5

Excellent customer service. I used this facility for over 5 years. Would definitely recommend 

Audrey Washington  |  Expérience générale 
Évaluation :
5

Great service. Everything ordered was provided on time. Excellent service à la clientèle. Truck was clean and rode well.

Sue Estevez 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christopher Woolley 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Thomas Rutkowski 
Évaluation :
4

Locked gated entrance. Make gate key code available for easier entrance to the facility.

Chad Thomas 
Évaluation :
5

Very nice pleasant experience

Shella Read 
Évaluation :
5

Staff was great and truck was great, tow dolly worked well.

Stephen Doncov 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMY CAMPBELL 
Évaluation :
5

nothing

LAURIE HERRERA 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott Koziol 
Évaluation :
5

We dealt with Danielle Clark when we arrived. She was absolutely welcoming and helped all of our needs. I was very thankful because upon looking at the website, I knew I needed something bigger , she immediately was able to accommodate me. I recommend this place highly because of Danielle's gracious help and knowledge and clearly her experience. I won't go anywhere else. Thank you for making this a smooth experience.

millard stephens 
Évaluation :
1

Le client n'a pas laissé de commentaire.

lloyd Cobb 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenita Clark 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debra Mcbain 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Cholette 
Évaluation :
4

Great storage place, great price, no issues other then the pot holes.

Timothy Wade  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul Bohn 
Évaluation :
4

The wheel tie downs were frayed and worn, did not stay tight completely. No instruction on chains. But overall friendly, good service. Car hauler was in good shape with the exception of the wheel tie downs.

kevin webb 
Évaluation :
5

People working were the best I've encountered at a uhaul location. They were laid back, very personable, friendly, and still explained everything properly. The guy who helped me with the trailer talked about trucks with me when we were getting it connected. Definitely will be coming back here to fill my propane tanks this summer and if I need a truck or trailer rental. 10/10 with the location and employees.

Daniel Katzman 
Évaluation :
5

I ended up with 2 units #11 and #354. Both were suppose to be 10x15 as on the description, when I finished filling #11, we went to the next and found that the size was smaller than the description. I am very disappointed and need management to reach out. I am on a time crunch and this set back is very heartbreaking. I need a refund, upgrade at no charge, or something, this is just sad.

CandiceorJim McCluskey  |  Réservation 
Évaluation :
5

Staff was extremely helpful. Danielle went above and beyond to help me, and the young man was very good with communicating the options of lockers and access hours. I hope to never need a locker again but if I did, I would return.

sheilia bennett  |  Expérience générale 
Évaluation :
5

Very helpful staff. Fair priced. Potholes desperately need filled but other than that I think they are doing a good job. 

James Vaughn  |  Expérience générale 
Évaluation :
5

Clean, secure, easy to get in and out with the proper security access and great hours to access your belongings. Employees were very nice and helpful when acquiring the unit as well as when stopping the service. I highly recommend this company!!

Denise Wayne  |  Expérience générale 
Évaluation :
5

I recommend this storage

Mario Villanueva  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zeonaca Boyd  |  Expérience générale 
Évaluation :
5

We stored our trailer many years, the unit was stolen from their yard. They failed to have video of the trailer being removed from the " SECURE, VIDEO CAMERA" covered yard. They failed to save the video for the Police to review. Storage was fine till our trailer was stolen, they didn't seem to do everything they could to help find the thieves. I won't be returning, this lot is no better than any other and perhaps worse. I do not recommend.

Terry Coleman  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard Segedy  |  Expérience générale 
Évaluation :
5

Great storage experience since 2018. Keep up the good work!

Jacqueline Palmer  |  Expérience générale 
Évaluation :
5

My trailer was stolen, so as it appears to be secure, it really isn't. Heard 3 trailers stolen recently. No call back on camera footage or information. Not happy as the reason I picked this facility was because of the cameras and secure gate.

Daniel Cialkowski  |  Expérience générale 
Évaluation :
5

Completely satisfied with the facilities, and availability of the storage unit we rented!

Andrew Linko  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark Merkey  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin Stanto  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charlie Nodus  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew Linko  |  Expérience générale 
Évaluation :
5

My favorite thing about this storage facility is the staff. I have been involved in several storage facilities if not dozens over the past 35/40 years and the staff here are the best.

Jerry Wowk  |  Expérience générale 
Évaluation :
5

Staff was top notch!

Todd Garban  |  Expérience générale 
Évaluation :
5

This facility is convenient, decently priced and secure.

Christopher Oberdorf  |  Expérience générale 
Évaluation :
5

Only moved due to distance from Shop. Your Facility was excellent in everyday needed, and we Thank you for the years of safe keeping of the property. Sincerely, Henry LOOK! VP COO

Henry Beausejour II  |  Expérience générale 
Évaluation :
5

very friendly personnel, will use facility again if need be. thank you

Pauline Balderas   |  Expérience générale 
Évaluation :
5

I've used this storage facility for over 6 years, the staff were always helpful and friendly!!! I would highly recommend Telegraph Storage to my friends and family.

Steven Martin  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Goerke  |  Expérience générale 
Évaluation :
5

Professional friendly staff. Excellent well secured facility, I would definitely utilize your storage facility again.

Randy Baughman  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edwin Rodgers  |  Expérience générale 
Évaluation :
5

I would definitely come back here if ever I need a place to store stuff again. It's in a great area, your staff was always really polite. It was easy to get in and out of the site Thank you!

Mathew Otter  |  Expérience générale 
Évaluation :
5

Overall a pleasant experience

Michael Leto  |  Expérience générale 
Évaluation :
5

Best experience possible!!

Tom Hopkins  |  Expérience générale 
Évaluation :
5

I was very pleased with the wonderful way that the property manager handled the situation I moved because of financial reasons I will rent again when opportunities are right. God bless everyone

Virgil Davis  |  Expérience générale 
Évaluation :
5

The best storage facility I've ever used. Friendly, helpful staff and a very secure facility.

Michael Hall  |  Expérience générale 
Évaluation :
5

Our first unit was ruined from a leak and we had to throw almost all of our things out. No insurance so that was painful. The second unit was good. The only thing I don't like is that if you don't pay RIGHT on time, you get locked out. It was easier for us to pay at the end of the month rather than the beginning and there was zero flexibility.

Tiffany Miller  |  Expérience générale 
Évaluation :
3

This is not the type of storage unit I wanted/ needed

Rebecca Layne  |  Réservation 
Évaluation :
3

My reservation didn't show and I had to find a new storage place

CHRIS FULLER  |  Réservation 
Évaluation :
3

Small. Interior storage, somewhat organized going to ride it out & see how this goes

Devan Mack sheppard  |  Réservation 
Évaluation :
5

I was very happy with this storage facility. Clean, secure and friendly, helpful staff.

DEBRA MORTON  |  Expérience générale 
Évaluation :
5

Excellent customer service

Privacy Request  |  Premières impressions 
Évaluation :
4

Staff were very friendly and helpful. Storage units in good shape, but facilities are still partially under construction. Once all construction is complete it will be upgraded to excellent.

Privacy Request  |  Premières impressions 
Évaluation :
5

No problems

Privacy Request  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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