Le client n'a pas laissé de commentaire.
David Tejeva
Customer Reviews for Terri Jos Enterprises
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Keep up the good work. Thank you again for everything… Holly
Holly BarnierNo comment I thought everything went well. 😊
ERCELIA SMITHCan not think of anything to better my experience. Easy pick up and delivery! Good customer service.
SAUL MELENDEZFRIENDLY SERVICE
Mark RitzVery helpful staff.
Kevin NealThey really good they help and everything
SAUL MELENDEZGreat to work with
James SparksThey were absolutely amazing and went above and beyond to help us!
mickey estesAllow customers access to your restroom
Lawson AyetanPeople were rude and not helpful. Lazy if u ask me.
Adam Wiseexcellent customer service
Shelly rosemannThe price was 178 but on line when I reserved the trailer the price was 115 with the ins 16.00. I told the lady working there and she replied that happens all the time? Why go to the trouble of making a reservation on line if the price is going to change.
jada whitmerNothing to improve, staff was friendly and professional. Equipment was clean and ready for me. Would definitely use this location again.
Frank MerrillThe staff at Terri Jos were very polite and professsional. I would highly recommend this location.
Russell BlackEverything was awesome .
patricia magerAwesome experience!
Eduardo ReyesNothing. Service was excellent!
IVAN MONTEROThis is the second rental I returned to this location, and they were very helpful.
CLAUDIA BAKERMichelle and Misty were super nice and understanding of our situation. I honestly believe anywhere else wouldn't have taken the time with us as they two of them did. Thank you Michelle and Misty!
Monica JohnsonEverything was good and I was very satisfied. Merci.
joann wattThe staff at this location was amazing!
Benjamin WallaceNothing. All was perfect.
Patrick PettySo I did have some major issues but James Cole was fast to assist and help along with 2 other Uhaul drop off spots. And made me very happy they cared so much.
mary TravisNeed to actually be open on the days they say they are I got charged for them not being there on return date which is bullshit
MICHAEL SPEARSThey did not charge us extra for being an hour late with the return because it rained all day the day before and we couldn't get it completely unloaded do to the weather. We appreciated this.
Tracy HardageThe staff did help with checking to make sure the lights were working, everything else I took care of. The trailer towed well and had no issues. The only thing that could have been better was more floor tie-downs for my particular needs.
BRUCE ZACHARYNo one was there
ELVERNA SINGLETONNothing. They have it running correctly. Plenty of room to return vehicle. Well lite.
AARON HINZEVery nice staff. Will definitely be a returning customer
ROEL AYALANice staff. Took care of everything I asked for
ROEL AYALAthe young lady staff member was great she even hooked up trailer to my truck with out my help
RONALD SCOTTIt wasn't a big deal, but there was sand in the floor board and dog hair throughout the cab. I'm not allergic to dogs, but it could have been problematic for someone who was.
Karen MattI went to drop offcthe trailer around 10:30ish and the facility was closed!!!
LILLIAN HOLTAmazing service
DAVID WHITEThey charged me $25 for parking in front of the gate. There was not very much room to park anywhere else. I know that the app told me not to block entrances but without room to park anywhere else with a 45 foot truck I felt it unfair to charge me.
BENJAMIN GAMBINOChange owners! Add professionalism in the work environment and attire. Just be friendly. Rudeness is never a good way to start any business transaction. If we were not pressed for time, we would have left as soon as we made contact with the owner. Proper signage would be very valuable in presenting the place and procedures. Customers shouldn't have to guess as to your procedures. In other words, we'll never use this place again and we will never recommend it to anyone. Period.
RICKY HERRERAThey went out of their way to accommodate me. Uhaul yet again screwd up a perfectly good reservation by making them give up my trailer and wanted me to go 30 minutes out of my way to get another trailer from another location. They were kind enough to track one down and go get it for me. Uhaul the company isn't worth a damn, but Terri Jo's IS TOP NOTCH!
JANA WELCHIt was a great experience. No problems at all. Hook up person was quick and informative.
SIGIFREDO GARZAWhat a fun and efficient team!
Steven GluckYour App doesn't work. I had to call customer service and after 15 mins on hold someone answered. By the time they were able to help me, the last who runs this location showed up to try and help.
JoDee SmithThe customer service was great and the equipment was readily available.
gwuandolya hartThe lady who rented us the uhaul was really nice and very informative.
KELLY OLIVOHighly recommend Terri Jo's!
JENNIFER BRIGGSThe people here were upset about my experience and helped us as best they were able.
philles engeBe open on Saturday’s to handle any problems with the equipment and/or check in/check out procedures.
HOLLY BACY