The owner said it was closing next week.William W.
Customer Reviews for Texas Food Mart & Cellular
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Richmond, TX 77469
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 8h am à 8h pm
- Dim : 8h am à 12h pm
Heures d'ouverture spéciales
- 4/22/2021 - 5/31/2021: Fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Great friendly and customer service.Aaron P.
Le client n'a pas laissé de commentaire.Jeniqua J.
Le client n'a pas laissé de commentaire.William T.
Just keep the good customer care thanks Go-U-HAULOLUWATOYIN JANET A.
Le client n'a pas laissé de commentaire.BERYL M.
Communication is the key to having a complete understanding of what is required to be able to complete task(s) Thank youAVELARDO C.
Le client n'a pas laissé de commentaire.EDNA S.
I was charged 0,99 cent a mile plus the rental fee. Is this correct. The lady was nice but don't agree with the mileage fee.ZELL W.
Le client n'a pas laissé de commentaire.ANA R.
Assistant was great, and was able to work with meCAMERON LYNN S.
This was our second time using. We highly recommend. Fast, professional service!PAVAN W.
Just good for drop offVallier O.
Le client n'a pas laissé de commentaire.Christopher R.
Le client n'a pas laissé de commentaire.PHILIP K.
Le client n'a pas laissé de commentaire.DEREK S.
Friendly and Excellent customer serviceOSCAR N.
Le client n'a pas laissé de commentaire.Esmeralda O.
Le client n'a pas laissé de commentaire.KENNETH R.
Nothing, I had a great experience. They went well above and beyond for me.MISTY L.
Efficient and courteous service!Casandra G.
Le client n'a pas laissé de commentaire.Tiffany H.
Truck cabin not clean. Truck parked in muddy field.Paul C.
Person working alone in a convenience store. He was helpful and professional, but not an ideal situation.William T.
Le client n'a pas laissé de commentaire.ROSA T.
Great informative customer service young lady from Nepal. Very polite.Peter B.
Le client n'a pas laissé de commentaire.Sebastian T.
Le client n'a pas laissé de commentaire.Peter B.
Le client n'a pas laissé de commentaire.MICHAEL HARRIS K.
Le client n'a pas laissé de commentaire.ERIC P.
Le client n'a pas laissé de commentaire.Dennis K.
Staff at this location is EXTREMELY friendly and helpful.Elida U.
Le client n'a pas laissé de commentaire.Mercede W.
Le client n'a pas laissé de commentaire.Jay F.
Le client n'a pas laissé de commentaire.Leandro G.
The lady (owner) is very friendly and helpful. Truck was nice and clean. No issues with timing or pricing. I definitely recommend this location to rent a truck. David PJose D.
Le client n'a pas laissé de commentaire.Jorge O.
Le client n'a pas laissé de commentaire.ROSITA VALDEZ M.
Very good customer serviceAmrit N.
Le client n'a pas laissé de commentaire.Arthur R.
Le client n'a pas laissé de commentaire.Manuel L.
Great serviceMoses M.
Le client n'a pas laissé de commentaire.ROBERT B.
Le client n'a pas laissé de commentaire.Bennis B.
Le client n'a pas laissé de commentaire.DUNG N.
Le client n'a pas laissé de commentaire.Jewel J.
Le client n'a pas laissé de commentaire.MARGREE S.
I didn't choose this location initially because I read previous bad review so I went and pick up another location( Summer lake in Benton Road, Rosenberg) who supposedly had a better review but my experience was the exact opposite. The other location was a bad experience, didn't inform me that they didn't have the truck and I came in there on time and they were not even sorry to waste my time. Whereas this location where I actually got the truck took all my anxiety away. Everything bad I read online about this location on wrong odometer readinga, unprofessional staff etc was NOT my experience..Cathy if my memory serves me right, was very pleasant and helpful. Odometer reading was spot on. When I return the track, I told Cathy's husband the odometer reading and he even corrected me that it was 72(last 2 digit on odometer) not 73 hence saving me 0,99 $ for fee. He even explained to me that because originally, I projected 50miles but ended up 19miles, the original amount that was held on my credit card will be change to the actual usage amount and will be reflected in 1 to 2 days. How great is that!! The only thing that didn't go well was the furniture cloth covering that I rented. I have white faux leather sectional and there was color transfer on my set which thankfully I was able to wipe off with damp cloth. I would surely go back to this location in the future!Michelle G.
Le client n'a pas laissé de commentaire.Brian W.
The link didn't work to check in early for whatever reason. That is only issue I had. ThanksShelly E.
ALL GOODRichard C.
Check everything before you goLori M.
Great and friendly service!STEVEN DWAYNE A.
Le client n'a pas laissé de commentaire.Frank W.
Fix your online reservation system. Make sure the location is aware of reservations. My reservation was made at 7:30 pm (confirmation via email). He said he was in until 11 pm but he had no record of it at 8 am the following day and my reservation was for 7. I rented a truck for 13 hours and got charged for 2 rental periods. This is the second time this has happened. I have rented probably 6 trucks in the last 3 months and there have been issues with the online portal every single time... and it's not user error.SAMANTHA L.
The first truck assigned to us did not start and upon return I was charged twice the amount agreed to. When I contacted the location I was told by the manager Andre that I was charged for 2 days and that it was my fault because I returned the truck using their self return option on the website. I am now struggling to get my money back. Ridiculous! Will not use Uhaul again nor will I recommend the location or Uhaul to any friend/family member for their move.Stephanie M.
Le client n'a pas laissé de commentaire.THOMAS JEFFORY S.
Excellent customer service, took care of us very well after driving 2000 miles from CA. Appreciate it! -BaronBARON S.
The dropoff was on the end of the building complex, but the store manager was great. Gave me follow up answers to my questions. The Uhaul vehicles were visible. That's a plus.Frederick P.
Le client n'a pas laissé de commentaire.Marcos T.
Le client n'a pas laissé de commentaire.Chinwendu A.
Le client n'a pas laissé de commentaire.Melinda P.
This was the worst customer service I've ever had. No dollies that I requested for. The people who run the uhaul weren't there and whoever was at the store is the rudest person I've ever met. It took over 40 minutes in the blazing heat to get the key. When I put in the code for the key the guy at the store took them out of my hands and could not find the uhaul key, as the store keys were inside. Then proceeded to call someone about fixing their computer instead of getting me a key. Never again.Yandeh J.
Renting a trailer was fast and easy. The trailer pulled great when loaded and even unloaded. I returned the trailer to the same location and was in and out quickly! I was very pleased with the location used!JOHN S.
Le client n'a pas laissé de commentaire.KENNETH S.
Le client n'a pas laissé de commentaire.Ronald M.
Le client n'a pas laissé de commentaire.Kevin G.
nice operatorROBERTO G.
Le client n'a pas laissé de commentaire.Timothy T.
Le client n'a pas laissé de commentaire.JEENFANG L.
Le client n'a pas laissé de commentaire.Bengi C.
Le client n'a pas laissé de commentaire.Brandon G.
I usually rent from here because it is conveniently located and has the equipment I need. This most recent rental is no exception, but the trailer had not been cleaned. There were grass clippings and a broken TV in the trailer.Joe B.
Le client n'a pas laissé de commentaire.sharon J.
Le client n'a pas laissé de commentaire.Armand N.
Better vehicle parking area. Employee was very professional and helpful.Michael S.
Great Service ThanksAlfredo P.
I was charged a cleaning fee although I left the truck in fine condition at drop off. There was trash in the bed that I did not check when I left and I must have been charged for that.Michael O.
Very helpful and good customer service.Derek B.
The process was so easy and convenient. The rep was friendly and nice!Richard W.
The service is excellent, very friendly staff and very very helpful. I will be using these services again, And also recommend to friends and family.Antonio C.
The owner was very helpful. The truck was surprisingly very clean and well maintained. I appreciated that being a woman.Lawrence K.
Absolutely horrible service, not what I asked forJessica O.
Firt the truck was on the center of the store and the app say left side, all trucks have the identification number at all side but this only front and back, second we lost more the 15 minutes in settings in the cellphone, really complicated system, no body check the scratches and have many without marked, I ask the store guy haw i do when I come back, and he say put the key in the box , after this my wife figured out, that's supposed i take pictures and i can take mileage and inside truck please i lost a lot time, that's mean i paid more because the system socks, please make a simple app, can do faster this, customers pay by time, and i totally disagree with this internet system.Cesar C.
Uhaul employee was very helpful even though it was dumping down rain he still came out side to assist me.Christopher R.
The truck I had drove very well.Alexander H.
great people - hassle freeGene S.
Le client n'a pas laissé de commentaire.Henry M.
Le client n'a pas laissé de commentaire.Robert E.
Please call . Im expecting a call from managementPilar B.
the representatives at this location were the best I have ever deal with and I have used a number of Uhauls in many parts of the area. Very good people elma Jackson-greenElma G.
They have doing their task very well, giving us great bargain and their service tooChristopher F.
Le client n'a pas laissé de commentaire.Juan S.
Best service..beautiful experience..thank you...Charles Z.
Great customer service and ease of doing business!Jerry E.
Thank you as usual always good to see the people that run this place very nice and courteousJewel S.
Very patient and courteous.Marilyn M.
Le client n'a pas laissé de commentaire.Dillon S.