Every was perfect and professional
Vyacheslav M.
Customer Reviews for The Attic Self Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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AMILCAR M.Rien
SALOMAO G.Have speed control on your trucks
PHILIP L.Tom and Janis were great !!!!! I don't think it could be possible to have had a better experience. They took care of everything we needed on the phone ,walked us through everything. we were not able to be present when our house sold, and they helped the movers get it all in. And when it was time to move out they went above and beyond to take care of us on our schedule. Can't say enough about them and their help. it was a great experience.. Thanks Rick
Richard H. | Expérience généraleGreat service. Easy rental and return process. Personnel amical.
RONNY JAMES E.Still have not received final contract, I don't like the way this was handled.
kenneth Y.The process to obtain the truck took over 20 minutes. That is just too long. The process at drop off was super easy. Just drop the key into the drop box. Doesn't get any easier than that.
Anthony H.Staff was very helpful and extpressed a sincere desire to make sure we were satisfied and had a good experience. I would definitely rent from this location based on my recent experience.
richard H.Made that part of moving very easy. Thank you
steve H.Great friendly service, good location and well maintained vehicles. The office was modern and well kept. Will use them again if the need arises.
CLIFFORD P.very good
SALOMAO G.Very nice and helpful!
Kelli T.No problems at all. Have recommended you to a friend.
Judith M.The self check in feature was a miserable failure! It did not work properly with very long delays. Compounding the problem the only employee at the location was unable to help as he was just a gatekeeper. We had to wait for the employee who was familiar with U-Haul to show up. A process that should have only take minutes was well over 30. And to add salt to the wound, this location did not have a furniture dolly which I desperately needed and ordered well in advance. It was not a pleasant experience.
Jorge M.Customer service at this location was over the top good!!! Friendly and extremely helpful! Fortement recommandé!
Carl G.Perhaps stay open a little later.
Joanne L.Keep it going as is. Doing a great job!
Ronald R.Great person who helped me!
ELMER B.Professional service with quality truck and easy return process. Good experience with great people!!
Larry M.Very smooth drop off process.
Michael H.This location was closed when we dropped the truck off so can't really comment. But over all the whole experience was good.
Keith J.Very nice people
Robert L.Rental handled well by staff at the location. Made it easy for us.
Kenneth F.Great friendly staff
DAVID R.Excellent all the way around. Great people, easy transaction. Great vehicle. 2nd time using them and would definitely use them again.
Brenda E.Everything worked as planned and the equipment I chose was perfect
Dave T.Everything went perfect. The check in process took a little longer than expected.
Tom O.Wonderful staff at this location!
Melissa M.Everything was perfect and I received friendly, efficient help. Merci.
Dinka R.Lady was very helpful.. nice location in Fl
Michael U.Very friendly staff. Easy to pick up and drop off vehicle.
bradford S.I feel I was charged way to much to use this truck for less than 12 hrs to move 2 items and your app was very difficult to use.. I left more gas than asked for in tank but yet still got charged more money than what was on receipt on next day ...i would never recommend this uhaul to anyone nor will I use you again I would rather pay a company with men to do may move for same amount next time
Tina B.The attic staff is amazing.
patsy H.The people at this location are awesome. Friendly and helpful! Good Job!!!
Ronald R.At the attic self-storage they went out of their way to help me and make my experience as pleasant as possible
Leo D.Charge the going rate for gas so I don't to stop to fuel up.
Biagio L.Excellent employee service very helpful
Margaret S.A little confused on the billing. We took 19,95 $ for van and $.59 per mile and rep said they figure best cost on return. Didn't get final bill until several hours after returning the van and looks like a one day rental at 79 $plus miles at $.29 per would have been cheaper
Arthur R.Excellent personnel and service
Ralph B.When i rented a cargo van yesterday I traveled total of 9 miles and was charged for 1,5 gallons of gas 6,00 $ which I consider a rip-off I would never rent from this location again
CHARLES A.easy pick up, easy return
JEFF D.These folks were awesome. Truly the best I ever had!
Ron E.Excellent location, the front desk ladies were very helpful. Thank you!!!
Robert R.The Attic Storage and U-Haul rental is Fantastic! I rented a U-Haul van. They are so customer friendly and easy to deal with. Simple process and great prices. Je les recommande chaudement. Brenda E.
Brenda E.Best experience ever! Fast efficient service from very friendly people. Could not have gone smoother.
Duane C.Be sure to advise of an insurance charge. My fault to not check but never was the charge for insurance mentioned, only fee mentioned was for the rental. Was an unwelcome realization to find the additional charge. Not good business to sneak this in,especially since my insurance covers me. Should be credited to me.
Don G.I was charged 31 $over what I was expecting to pay because the estimated mileage had not been figured correctly. with the me giving the correct address as indicated on my paper work the miles should not have exceeded what I drove because I drove straight there and to the drop point very disappointed
Donald F.I have NO complaints whatsoever with UHaul location. My beef is with UHaul, its unnavigable website, and its slow, uncaring and ineffectual customer service. Spent 2 hours, with many unsuccessful tries on website, and after failure, at rental location, along with long telephone delays waiting for customer service, both of who customer service reps could not fix the problem or close out contract at drop off. If UHaul cannot treat its customers better, they shouldn't and won't be in business much longer. So much for my 40 years as a UHaul customer with no major issues. Where are the review questions for UHaul website and customer service?
David B.Drop off was very organized and quick.
Phillip H.See you again. Maybe in 2020. Working on plans to return to Venice.
Martin J. | Expérience généraleRented Uhaul on 2 occasions, both times the experience as good as it gets, also used them for climate control storage for a couple months. This place is spotless with cameras everywhere. A+++ Staff
Ken L. | Expérience généraleVery nice people. Very clean unit. Price was excellent. Highly recommend
DEBORAH R. | Expérience généraleThe access hours are not convenient for people that work.
SILVANA L. | Expérience généraleThe hours were short since most people would work till 5pm and being closed on sundays only gives 1 day...(saturday) to get your stuff out. Maybe some small time frame on Sunday to help out.
JAMES D. | Expérience générale