Évaluations des clients The Barn

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de The Barn

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Cheryl D. le

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Le client n'a pas laissé de commentaire.

martha W. le

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I'm very disappointed in Uhaul. Uhaul not the Barn. I was told that on a one way rental that if I went over on milage I would be charged $.40 a mile. Due to unexpected circumstances I returned the truck back to the same location I rented it from they changed my rental to local and nearly tripled the charges. This move was unexpected and took nearly every penny I had. This has caused me problems I couldn't afford.

Nicholas B. le

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Make it easier to adjust mileage, time, and drop-off locations online. Also, vet your dealers - ours hated the online system and took a LONG time to process each customer's transaction.

robert H. le

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Go to another dealer.

SARAH C. le

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Le client n'a pas laissé de commentaire.

Rick M. le

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CSR could not print me a copy of the contract. CSR did not input return date correctly according to contract. CSR did not help me resolve his mistake and made me call customer support line to correct his mistake. Customer support was very helpful.

buzz H. le

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Le client n'a pas laissé de commentaire.

BENJAMIN S. le

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Le client n'a pas laissé de commentaire.

Alan P. le

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The building is old and smells. This is not a typical U-Haul customer friendly location, but it's the only one in Dickson, TN.

mary S. le

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Le client n'a pas laissé de commentaire.

Tom S. le

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get new place

Joseph H. le

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nothing

DUANE R. le

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Truck had been used hard, very loose in the steering, stained inside box. Didn't appear to have been maintained very well.

Brandy E. le

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You can barely move in the building from all the junk everywhere!!! The gentleman acted like I was an idiot when I asked for my deposit back and didn’t explain it for 10 ...just kept telling me I didn’t pay one.

Rebecca S. le

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Le client n'a pas laissé de commentaire.

Kurt R. le

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Le client n'a pas laissé de commentaire.

STEPHEN P. le

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Thomas was friendly, courteous, efficient and professional.

DUANE R. le

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Le client n'a pas laissé de commentaire.

Kevin W. le

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Have chairs for customers to sit in while waiting.

brian B. le

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Le client n'a pas laissé de commentaire.

Steven B. le

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Le client n'a pas laissé de commentaire.

George K. le

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Kind of an odd place but in an entertaining way.

Clark B. le

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Le client n'a pas laissé de commentaire.

Thomas K. le

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Location was not yet open when there. Could use better signage to help locate from the road. The employee from your toll free number was very helpful in letting us just leave trailer since on-line return site was only set up for trucks, not trailers.

Brian B. le

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Truck was a mess and wasnt cleaned from previous renter, i have pictures if you want them but there was dried sticky coke all over the cup holders, toothpics in the cup holders, dried blood on the window trim, napkin and cigarette box on the floor. Iv rented from here before and use it because its convenient but owner of the barn is a jerk. He met me out there when i pulled in and i gave him the keys and he mumbled something and i said do you need me for anything else and he said ill text you, so i left.

Gary C. le

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Le client n'a pas laissé de commentaire.

jerl H. le

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Le client n'a pas laissé de commentaire.

cristen R. le

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Le client n'a pas laissé de commentaire.

Ray I. le

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We reserved the moving truck a week in advance and scheduled pick up at 7am. The night prior missed a missed a phone call from uhaul at 830pm they left a voicemail informing me the tuck was not staged for pick up and that the pick up time was now moved to 930am. Upon calling uhaul back I waited 30 mins to speak with someone conserning this with no answer. I had also called the pick up location the morning prior to picking the truck up to confirm and was advised the truck would be staged and ready for 7am pick up. (Outside the normal business hours.) We picked up the moving truck then realized the truck was only a 17' truck. I had reserved and paid for a 20' moving truck and received a 17' truck instead. This was my first time using uhaul and I was not impressed with how everything transpired.

simone M. le

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Le client n'a pas laissé de commentaire.

CRAIG P. le

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There’s a very nice couple that runs “THE BARN,” at the DICKSON, TN location and very accommodating in every way possible! I would like to personally thank them and U-HAUL for going above and beyond to service their customers!! I’d recommend everyone use this location and that U-Haul helps to keep the location stocked at all times. Thank you!!

Enoch B. le

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Le client n'a pas laissé de commentaire.