Le client n'a pas laissé de commentaire.PATRICK R.
Customer Reviews for The Barn
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Open earliergreg S.
Very easy to rent a car dolly . Would recommend againstephanie S.
kid in dickson was greay thenry H.
Le client n'a pas laissé de commentaire.kenneth S.
Le client n'a pas laissé de commentaire.david C.
Le client n'a pas laissé de commentaire.jerl H.
Le client n'a pas laissé de commentaire.Jeffery C.
Le client n'a pas laissé de commentaire.jimmy W.
Le client n'a pas laissé de commentaire.james G.
Prices are too high..i started out with a 134 $paymet for 2 days but i used 4 and my total was 503 $when equiptment was returned.... ridiculous!!andrew B.
Truck had a smoke smell, reserved an appliance dolly and they did not have any. Store stinks, smells musty and like cats. Truck also had old mask in floor.Michael P.
The owner (Older gentleman) was very polite and well informed. Though he didn't offer much help hooking trailer up that was not important to me.Eric D.
The person that checked me out had poor customer service. Not friendly at all! What could improve is his way of helping/speaking with a customer. The dolly said it was 7 $I was charged10 $. I got the 29 $dollar U-haul and my end total was 134 $maybe after taxes and fees that's the price, but the only equipment I rented was the dolly. I've tried to figure out how the end total was calculated.Jalen P.
Customer service is excellentERIC L.
The equipment was in good condition. The 6x12 utility trailer didn't have a stand so I had to pick it up off the ground to hook it up. The 6x12 is a tandem axle so it is pretty heavy. The lot is on a main highway in Dickson so it can be a little tricky getting out onto the main highway.Thomas S.
Le client n'a pas laissé de commentaire.richard P.
In my opinion...nothing. Very happy.john F.
Le client n'a pas laissé de commentaire.donald P.
Le client n'a pas laissé de commentaire.Frank B.
There was no Jack to lift the trailor we pulled so it was very difficult to lift it up onto the truck. A jack would've been nice.SHARI S.
The location The Barn needs to be cleaned up.Brandon K.
Le client n'a pas laissé de commentaire.Belinda J.
Le client n'a pas laissé de commentaire.DAVID H.
I was rented a trailer that was faulty. The jack was so rusted that the handle broke off, I did not feel safe using the equipment after this, and road side had to pick it up. I never even was able to use the trailer. Then customer service tells me I will have to wait for my refund until the dealer receives the trailer, but they want the money up front don't want to give it back when they're at fault.Sheela D.
what was charged to my credit card does not match the receipt I received. I have tried to contact them to find out why there's a difference and can never get an answer and it won't let me leave a voicemailPamela H.
He's rude he doesn't walk out to the truck to look it over nor does he verify it's clean or the mileage and gas. He does not explain the contract and the place is an BBC absolute mess... like rent inside a goodwill store.Roseana B.
The floor was dirty in the cab and also in the back. It was a quart and a half low on oil. I put a quart in it.Jeremy R.
Everything was finealfred G.
Le client n'a pas laissé de commentaire.Cyndea W.
Le client n'a pas laissé de commentaire.ROBERT R.
Le client n'a pas laissé de commentaire.Lawrence L.
Ya'll did perfect!david L.
Pleased with my experience at this location.john F.
All aspects of our rental were excellent!! Thank you for making our experience with uhaul pleasant, and seamless. We will always recommend uhaul to our family and friends.Peggie W.
Le client n'a pas laissé de commentaire.thomas V.
This is the nastiest business I've ever been in. Trash stacked everywhere!!!jonah S.
Le client n'a pas laissé de commentaire.janie H.
Le client n'a pas laissé de commentaire.warren G.
Le client n'a pas laissé de commentaire.nadine M.
Le client n'a pas laissé de commentaire.corey Y.
Le client n'a pas laissé de commentaire.Jerry S.
Positive experience from start to finish, thank you.peggie W.
Le client n'a pas laissé de commentaire.Sam S.
Can't think of anything.Tracy H.
Another easy going service manager, had me back on the road with an email, in a jiff.William M.
I think everything was great, not sure what else to suggest, except continue the good service, it was greatly appreciated.Peggie W.
Le client n'a pas laissé de commentaire.martin C.
Le client n'a pas laissé de commentaire.Frank F.
Le client n'a pas laissé de commentaire.Gary T.
Le client n'a pas laissé de commentaire.Ashlee H.
Le client n'a pas laissé de commentaire.Daniel G.
Le client n'a pas laissé de commentaire.Sandra P.
Le client n'a pas laissé de commentaire.bob S.
Le client n'a pas laissé de commentaire.Paul W.
Great servicejoe N.
Le client n'a pas laissé de commentaire.Travis M.
Customer service was excellentDONNA H.
Paid 135 $for using truck less than 3 hours and driving less than 75 miles. Too expensive.Robert S.
Le client n'a pas laissé de commentaire.James P.
Le client n'a pas laissé de commentaire.jeffrey W.
Le client n'a pas laissé de commentaire.Steve F.
Le client n'a pas laissé de commentaire.Marlan S.
Nothing. Stay friendly and keep caring.Larry A.
Owner/ worker wasnt friendly at all. Acted like I was inconveniencing his boring ass day. Building was cluttered and looked like a giant yard sale. Noticed he had a pad lock for sale on the wall. When asked he said they don't sell any and then proceeded to ask what I needed one for. Was none of his business. He was a grumpy old man. I would not recommend this location to anyone. Was my only option for the time and day I needed the U-Haul or I would have gladly went elsewhere.Toke C.
??? ok experience.rosa M.
I never received a text as promised for the location. The staff for the location was slightly rude and hard to understand when I would ask questions to try and understand him he would not clear things up , just repeat what he said. He spoke low and mumbled as well.jessie I.
Le client n'a pas laissé de commentaire.sandy W.
Le client n'a pas laissé de commentaire.Civilian T.
Le client n'a pas laissé de commentaire.shane S.
Le client n'a pas laissé de commentaire.Kayla F.
This was a rental from my city for my granddaughter in a another city to get. I appreciated everything that was done on there end to make this rental supper easy. The man was very nice make it easy for us on this end. Thank you so muchlinda P.
The steps going into this location were not well maintained. I have issues going up or down steps and I felt like I was going to fall. The place is not well kept as the counter space was full of papers stacked on top of each other, the place looked more like a storage space loaded with junk.Cassandra Y.
Le client n'a pas laissé de commentaire.ray M.
The shop was extremely junked up needs to be cleaned. The truck had the check engine light on and was shifting roughpeggy G.
Deep clean the store, don't have it so cluttered and smelly, and tell the owner to stop leaving his dip bottle next to the register.brandon S.
Stand by the commitment to guarantee a confirmed rental. We booked and had a guaranteed car transport trailer which was rented to another customer before we arrived. There was another transport on-site, but booked for 2 days later. Rather than allow us to take that transport and subsequently replace it for the next customer 2 days later, we were required to travel 40 miles in the opposite direction away from home to pick up another transport. We lost 3 hours in the search for a transport because the original â€œguaranteedâ€ transport was not available. Very, VERY Disappointed in the whole customer experience!!! YOU GUYS FAILED on this one!!!gordon R.
The uhaul I rented air conditioning didn't work and it was about 100 degrees outside. And the brakes were sketchy.CHRISTAN G.
UHaul is sending me emails intended for other customers. Why is UHaul letting someone else use my email address? Any problems caused by this will be UHaul responsibility. Frank Shabeljohthan B.
Le client n'a pas laissé de commentaire.GAITHER B.
We pulled the ramp out and there was rocks and broken glass everywhere .it took us 30-45 mins to get it all cleaned off before we could start loading truck we showed the guy a pic of the rocks and broken glass and he said he never checks the ramps so I'm thinking he should have just not charged for the extra few miles we ended up having since we had lost 30 -45 mins of our time from cleaning someone else mess and put us back on loading the truckdebora C.
The thing that tightens the the trailer to the ball was stripped out badly and I could hardly tighten it.Kevin S.
Thanks for the friendly and fast experience!LENADENISE A.
Late opening office. No help hooking trailer. Charged more than quoted. Worst uhaul experience ever.Lyle H.
Everything was perfect!Daniel K.
Le client n'a pas laissé de commentaire.SCOTT A.
Le client n'a pas laissé de commentaire.Chad F.
Le client n'a pas laissé de commentaire.Genesha B.
Trailer was a piece of crap. Ramp was hard to pull out, hitch stand was broken. And the overall trailer was not in good condition.donald A.
I think thing went as expectedTOM P.
Le client n'a pas laissé de commentaire.Brittany G.
Clean the location insideTyler L.
The man that works there has NO customer service skills whatsoever. I wanted a 17' or 20' truck but somehow ended up with a 26' monstrosity that was very difficult to drive and way too big for what I needed. Will never go back to this location.amanda W.
Small town friendly. Easy to Eiffel with. Kind.George R.
Le client n'a pas laissé de commentaire.Matthew C.
Le client n'a pas laissé de commentaire.Annette A.
Le client n'a pas laissé de commentaire.Christy P.
when I rented the truck I was told I got one month free storage with the rental, the drop off location said I would have to contact the site I leased it from they knew nothing about itAnthony H.