Great guys
Adam Poplin
Customer Reviews for The Battery Terminal
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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All good here
Gerald LoweIf rental is going to be long distance, ensure the truck has cruise control.
Rodney LucasBien
Sherman Price | Expérience généraleGreat service and very friendly people 😊
Denise BrownShaun and Matt and anyone else we have ever dealt with at this location are excellent representatives for Uhaul. They exceed at customer service in an age where it is almost extinct.
DAVID DYERCan’t see you need to improve
Donald CaruthersTruck was very nasty inside it was gross
Christopher McCoyMake sure the location doesn't give out trucks that have check engine lights on yhe rental truck or holes in the tow dolly wheel wells.
Amanda KeithI ordered a utility dolly, furniture dolly, and some furniture pads. Most uhaul locations I have used in the past have had these addons (if ordered) in the back of the truck waiting for the consumer. I figured this one would be the same but after arriving at my house to pack things up I saw none of these items but I was charged for them. I would like a refund for the items I did not receive.
Kenny BridgesEveryone was great
William CoffeeGreat friendly service 👌
Stanley PinsonThese guys are great, they do what eve they can to get you on the road in what you need, I’ve chose to stick with this location, me being a small young business people and places like this matter to us, will stick with this Loca
Adam PoplinExcellent staff
Bill JusticeNothing. Great service!
Don WILLIAMSMatt the attendant was patient, kind, helpful, and professional. I greatly appreciate his assistance.
Bambi DeitchIf a single older woman is picking up a box truck please try to give her one that has a grab bar on both drivers and passenger side. And maybe even a step stool. Otherwise it was worry free
Linda Santos-FobosGrrrreat Serivce
CLAUDE STEVENSAwsome Service !!!!!!
CLAUDE STEVENSGreat place to Rent clean equipment from Good professional service !!
CLAUDE STEVENSAwesome job
John SmithIt was about to storm the day of my rental. The staff suggested I gat a cargo van. Was the best thing of the day. Extremely helpful.
Virgina ClarkeSee above comment
Edward FaethThese guys are awesome! Seriously! Friendly, professional, and accommodating. Made renting and returning a truck quick and simple. Would absolutely recommend this place and will do business with them myself again.
Dimitri SmirnovTeam was quick and efficient with pick up and drop off. Highly recommend them!
Anthony HanshawThe staff at the Battery Terminal were very professional and helpful. The truck seemed well maintained, clean, and worked perfectly for this out of town move.
TIM EADESS.O.
Timothy McCoyThe location was closed and did not respond to phone calls. After hours drop off location was unclear and the only guidance to help facilitate drop off was to "use the App" which was not functioning.
James RodehaverLarches needs lubrication
Curtis HolbrookDon't be rude and talk to the customers like they're dumb. Include the dolly's the customer paid for with the truck instead of making the customer drive back to pick them up. Tell the customer about the $20 charge for dropping the truck off after hours before they agree to drop the truck off after hours
MELISSA NICHOLASI think All the staff here are knowledgeable and friendly and are always willing to what it takes to help their customers. Merci!
Peggy FisherThe guy was rude joking around and tells my wife when he asked me a question about my card and I didn’t hear him cause I’m deaf and tells my wife he’s not gonna hear me away plus the price was to high in mileage and u have poor promotions on your telling everyone that the cargo van is 1995a day when I spend over 400 on renting it from the beginning
John Cooleylonger hours
CRAIG PINKERTONThe employees at this location made the experience excellent. They were Extremely helpful and professional. Top notch staff at this location. A+++++
Robert MusserAlways fabulous service here. Thanks again Peg look at that vintage
Peggy FisherNOTHING.. HAD A GREAT EXPERIENCE
MISTY ALLEYFriendly service and ready on time for pickup!
Jason ReffittAwesome experience as usual!! Fantastic people to work with!!
ASTOR HATTONWe stopped of the truck by 8am on Sunday April 16th and no one was at the facility.
Angelia SpencerGood job
George NunleyI would like to give the clerk helping me with the rental a great report. His name is Mike and he was wonderful he took his time explaining the rental process and went as far as giving me his personal cell number just in case I needed anything from him very professional so big thank you to Mike.
BRIAN CUNNINGHAMVery helpful and efficient
Andrew NunleyNothing; very helpful and accommodating
Katrina BobbittNothing. Fantastic customer service and the truck was clean and ran great.
Catherine StewartThe worker helped me unload but forgot to check me in so I ended up calling the next day and then I received an email. Good location though.
Jane BrammerEasy Access!
Joshua WollardWipe down the windows and doors. Everything else was great and clean
Blake RiceAmazing service from this location!!!
Josh Childers𝑻𝒉𝒆𝒓𝒆 𝒘𝒂𝒔 𝒂 𝒔𝒕𝒐𝒏𝒈 𝒂𝒏𝒕𝒊𝒇𝒓𝒆𝒆𝒛𝒆 𝒐𝒅𝒐𝒓 𝒘𝒉𝒆𝒏 𝒓𝒖𝒏𝒏𝒊𝒏𝒈 𝒉𝒆𝒂𝒕𝒆𝒓. 𝑬𝒗𝒆𝒓𝒚𝒕𝒉𝒊𝒏𝒈 𝒆𝒍𝒔𝒆 𝒘𝒂𝒔 𝒈𝒓𝒆𝒂𝒕! 𝑹𝒂𝒏𝒅𝒂𝒍 𝒘𝒉𝒐 𝒓𝒆𝒏𝒕𝒆𝒅 𝒕𝒉𝒆 𝒕𝒓𝒖𝒗𝒌 𝒕𝒐 𝒎𝒆 𝒘𝒂𝒔 𝒗𝒆𝒓𝒚 𝒉𝒆𝒍𝒑𝒇𝒖𝒍!
TARRI BOZARDThey did an excellent job of (1) helping me find my storage unit, (2) backing my personal content loaded 15 foot U-HAUL truck next to the storage unit & also temporarily driving my empty 15 back outside next to a busy highway so that I could return the empty 15 foot U-HAUL truck to where I had parked my personal vehicle at the original location where I had rented the 15 foot U-HAUL truck. Thanks so much guys! Bennett Porterie
Louis Porterie | RéservationEverything went smoothly.
Joel Turner | RéservationGreat staff.
Quinton Ray | RéservationConvenient location, easy access to load and unload the storage units.
Grant Mueller | Expérience généraleI relocated somewhere else actually and did not end up needing a storage unit at all
Alicia Colter | Réservation