Customer Reviews for The Bay Connection
(Concessionnaire U-Haul dans le voisinage)

Évaluation :

1

They charged me too much i want some of my money back

Évaluation :

3

It took me an hour an a half to clean the trailer before I could use it. I would like to be reimburse for this inconvience.

Évaluation :

5

Easy, quick pickup and drop off. Pleasant and courteous staff.

Évaluation :

3

Too much involved in processing the truck for pickup. I felt as though I was working for Uhaul

Évaluation :

2

Tell the right place to pick up truck we were told to go to Camden to get it and had to turn around and go back to Sumter though that was done all wrong and then change extra for miles on your truck what about the miles on my truck for y'all's mistake would not use you again and would not tell others to use you plus told 3 different charges at one when we reserved the truck and then another when that call to pick up truck in Camden then after we got to Camden told the truck was in Sumter and another price when we pick up the truck.what about my miles on my truck running all around on a egg hunt.???

Évaluation :

1

They told us where to park the trailer. Looked at our paperwork and said they would check it in and not worry about it, we were a day early dropping. We emailed them hours after it wasn't done. Called Uhaul 1800 number to get it fixed but they did not answer their phone. Had to drive to the drop location and ask personally, why it was not checked in. Then finally 2 hours later it was done but that way way after when the trailer was due.

Évaluation :

3

Have someone available for posted hours.

Évaluation :

1

Y'all took too much money out of my account. I need it back. I only had one 19 $truck. Which totals up to )67- you charge me a extra 128 $