Truck was filthy smelled like a Ash tray. Old cigar laying in the floor board. Rear cargo area hadn't been swept in a long time.Edward C.
Customer Reviews for The Corner Thrift Shoppe
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Everything is OK thank you so muchAnita V.
Battery apparently had very little charge. Drove 5 miles/5 min to pick up furniture and after loading furniture at dock, truck would not start. Sat in loading dock for well over an hour including trouble shooting over the phone and waiting for someone to arrive to jump the battery. Towing company dispatched came from an hour away. Wasted most of our afternoon. What should have been a 45 min pickup and delivery, turned into approx 3 hours. Once roadside assistance jumped the battery, we were unable to turn off the ignition while delivering the furniture as well as filling gas tank required before returning. Was there any follow up done on this vehicle before renting to someone else to experience same issue?Brian and Nancy M.
Inside of the cab wasn't cleaned out, but overall everything else was goodTracy S.
Le client n'a pas laissé de commentaire.Elrod L.
Le client n'a pas laissé de commentaire.William E.
Very friendly and fast serviceChristopher W.
Le client n'a pas laissé de commentaire.Dixie T.
Needs to be serviced air did not work and there was no dolly in the truckKeona V.
Le client n'a pas laissé de commentaire.David V.
Le client n'a pas laissé de commentaire.Abigail W.
Le client n'a pas laissé de commentaire.Michael B.
Wanda does a fantastic job. Very Business and friendly.Gloria B.
Le client n'a pas laissé de commentaire.Al M.
Staff is friendly and helpful.Katrina C.
Nothing. The owners are very nice and helpful people.Jacquelyn H.
The location was friendly and easy to deal with.JOSEPH B.
Le client n'a pas laissé de commentaire.James S.
Le client n'a pas laissé de commentaire.GarySheri D.
The Office was atrocious and the person helping me was very rude to another customer while I was there.Teira B.
Wanda is great to do business withBennie W.
need to update the moblile app took a long time to get truck thro app. and not the best rateCr H.
First place I went to didn't have a uhaul representative there in order to give me the keys and didn't have vehicles set for 24/7 service. Waited for someone for over an hour. Spoke with 3 different customer service representatives over the phone. The third finally helped! However sent me 30 minutes away to get a different uhaul. My card was double charged and caused my card to decline the next day at a gas station. Overall pretty poor experience. May not use uhaul company again.William J.
Mask required asked me if I had been vaccinatedâ€¦hate all this political bsâ€¦I had checked in online and submitted a copy of my do so really didn't even need to see the owner for anything. Will go to the other guy behind sagebrush next load time.Jimmie S.
Le client n'a pas laissé de commentaire.Melissa K.
Le client n'a pas laissé de commentaire.Larhonda B.
They were close when I dropped off at 9am so I parked the dolly in the best spot I could I leftMARIO B.
Le client n'a pas laissé de commentaire.Donique S.
Le client n'a pas laissé de commentaire.CARL S.
Le client n'a pas laissé de commentaire.Larry P.
Le client n'a pas laissé de commentaire.Joe B.
Le client n'a pas laissé de commentaire.Andre T.
Le client n'a pas laissé de commentaire.MICHAEL H.
the online check in is horrible slow and way too long and yet understand the formalities please review your online check in - you will find it needs updatingTommy V.
Not this locations fault but the uhaul online checking is ridiculous. My phone didn't give me the option to find location and then I had to take pictures and fill out questions. Shouldnt this be the person's job that accepts the trailer?Kent K.
Le client n'a pas laissé de commentaire.Victoria G.
Nicky was helpful she went out of her way to deliver the trailer to the Dunn NC location. Thanks for all your help.Dawan D.
Le client n'a pas laissé de commentaire.Michael F.
Le client n'a pas laissé de commentaire.Carlos S.
Le client n'a pas laissé de commentaire.Tommy V.
Le client n'a pas laissé de commentaire.MICHAEL L.
The system said that the tow dolly that I rented would work for the vehicle I was towing but when I go to the vehicle the dolly was to narrow so I ended up paying for a tow truck. But the folks that rented to me were amazing and treated me very well, I have no complaints other than the small problem with the dolly being too small.Jayme S.
Not very friendly, had 1/4 tank of gas and teturned between 1/2 to 3/4. Basically tuff. Not good customer service, she was kinda nice, but not by much.MICHAEL C.
Le client n'a pas laissé de commentaire.William B.
Nothing, Great customer service!!Patricia M.
Service rapide et convivial.Henry J.
Have the truck filled up with gasDEBBIE J.
Wanda was great. I appreciate the service and compassion. I would refer you guys to all of my friends!! Thanks again Wanda!vernita G.
Le client n'a pas laissé de commentaire.barbara M.
Le client n'a pas laissé de commentaire.Matthew T.
Le client n'a pas laissé de commentaire.PATRICIA W.
GREAT SERVICE AT PICKUP! They are so nice and very helpful. UHAUL - PLEASE FIX GPS FOR THIS LOCATION! Does not allow self check in/out.MICHAEL B.
Le client n'a pas laissé de commentaire.Richard J.
Wanda was great. She was friendly and helpful and was able to accomandate what I needed.AMY R.
Le client n'a pas laissé de commentaire.Stanley W.
Great peopleSarah M.
Le client n'a pas laissé de commentaire.MARILYN A.
The people were very rude & lied about processing my card saying it was declined but when i gave her the info again the money magically appeared on the card.lekeisha M.
Le client n'a pas laissé de commentaire.Beth F.
Le client n'a pas laissé de commentaire.CHARLES C.
Le client n'a pas laissé de commentaire.Joseph R.
Le client n'a pas laissé de commentaire.Todd P.
There was nothing wrong with the site...there was nobody there when I picked up the truck. The issue was with Uhaul. When I went to pick up the truck the pick up address online was different than the one I was texted. Also, There was no dolly in the truck. The first person I called had no interest to help me. She said to log out and try again and said there was nothing else she could do. The second person said she could figure things out and she did.Trevor M.
The on-line self-check in is awful. The app would not acknowledge that I was in the right location so I was forced to go in. During the COVID-19 crisis, I am trying to NOT go into any location I can avoid. Please make some adjustments to the app to make it easier to use.Kim C.
well done.Floyd R.
The folks at the Corner Thrift Shoppe we so helpful and friendly. I would recommend using them every time!Charles C.
Le client n'a pas laissé de commentaire.Shacoria B.
Le client n'a pas laissé de commentaire.Clinton B.
Le client n'a pas laissé de commentaire.Antisha H.
Service was great!William A.
Le client n'a pas laissé de commentaire.Deb S.
They were awesome people to deal with if I ever have to rent a Uhaul again they will be my go to. Awesome customer service!ANDREA M.
Best service ever.Billy T.
The owners was very helpful and friendly.Michael V.
All went great thank youCheri S.
location very helpfulCarl H.
Le client n'a pas laissé de commentaire.NICOLE V.
The interior was dirty and an old dirty pillow was left in the truck from previous renter.Monty A.
I was charged 25 for a truck that wasn't swept out when I got it but charged for cleaning!LaTreya A.
Le client n'a pas laissé de commentaire.Michael Y.
Le client n'a pas laissé de commentaire.Dallas R.
Le client n'a pas laissé de commentaire.MICHAEL H.
Le client n'a pas laissé de commentaire.RICKY O.
Le client n'a pas laissé de commentaire.Tina L.
Great lady to work with!!!ARMAND L.
Excellent service and Wonderful U Haul Representative!Hugh B.
Perhaps NOT have it reek of smoke and alcohol would be a good start.GINA M.
Le client n'a pas laissé de commentaire.Chesney B.
Great people and great customer service.Mario A.
Just keep doing what you are doing.Jeff M.
Le client n'a pas laissé de commentaire.ED B.
Just keep doing what you are doing. Keep JESUS as the CENTER of your life.Jeff M.
She went above and beyond to help me out & was very apologetic for what happened at the Tobacco location.Erica P.
Le client n'a pas laissé de commentaire.charles B.
We moved in rainy conditions and the truck leaked soaking our furniture. I mentioned this upon vehicles return, the leasing agent acted as if she didnt care. I am very unhappy no consecession was offered...this is the second truck rental this year. I will not be renting another uhaul truck for our next moveStephen O.
Le client n'a pas laissé de commentaire.John B.
I was thrilled to find a car transporter was at this location. The folks there were very helpful and the process very smooth. The transporter is solid and pulls very well. The only issue I had was with the jack that raises and lowers the transporter onto the towing vehicle. It was extremely difficult to rotate (especially when loaded). I hope it is as simple as some good lubrication!Sonny S.
Le client n'a pas laissé de commentaire.Winford S.
We rented a trailer from The Corner Thrift Shoppe, in Benson NC. In preparation for Hurricane Florence. they were extremely accommodating and flexible. I would highly recommend them to anyone.Alex A.
Le client n'a pas laissé de commentaire.Joseph S.