Évaluations des clients The Extra Closet

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de The Extra Closet

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

MATT S. le

Évaluation :

none

Victor C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Donald C. le

Évaluation :

It’s ridiculous that I had to drive 45 minutes from Punta Gorda just to drop off my truck. Venice was the closest!? Or Ft Myers? Seriously? Waste of my time, my mileage, and my gasoline. Has nothing to do with drop off location. They were closed so I dropped the truck. Get a closer location

Laurence M. le

Évaluation :

Excellent

Herbert E. le

Évaluation :

Le client n'a pas laissé de commentaire.

Sharon C. le

Évaluation :

Le client n'a pas laissé de commentaire.

valerie R. le

Évaluation :

Loved the staff at the venice location. They were very helpful.

Gregory R. le

Évaluation :

easy and quick check in and out.

Andrew J. le

Évaluation :

Le client n'a pas laissé de commentaire.

Carl T. le

Évaluation :

Le client n'a pas laissé de commentaire.

Brittany H. le

Évaluation :

Very friendly and helpful!

larry S. le

Évaluation :

Le client n'a pas laissé de commentaire.

David L. le

Évaluation :

Excellent service

Robert A. le

Évaluation :

Le client n'a pas laissé de commentaire.

Adam W. le

Évaluation :

I was extremely happy with my experience. It was a last minute decision, right before Thanksgiving, to add a trailer to our trip. Both employees were super friendly and helpful. It was smooth and stress-free process!

Susan C. le

Évaluation :

They went above and beyond to accommodate me. Highly recommend.

James K. le

Évaluation :

Le client n'a pas laissé de commentaire.

Myra W. le

Évaluation :

Great friendly staff Overall great experience every time I use this location !

Cathrine M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Paul R. le

Évaluation :

Great service and knowledge of equipment and moving needd

Deborah T. le

Évaluation :

The experience was great! Loved the technological pieces that made it so easy! Nice friendly staff!

Frank N. le

Évaluation :

Le client n'a pas laissé de commentaire.

Mark L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Michael C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Michael G. le

Évaluation :

Another friendly and helpful employee!

Randy K. le

Évaluation :

Wanted to get a larger truck, and while they had many on lot, they refused to make the effort to pull one out. I had to change locations for pickup because the first location did not rent UHauls anymore - two months after I made reservation. Next pick, in Venice, was closed Wednesdays. Also, received a text saying my rental was ready at a North Ft Myers location, more than an hour away. That was a bad screw up on UHaul's part and caused considerable remediation efforts,

Katelynn P. le

Évaluation :

This U Haul location is the BEST location in venice!! I would definitely recommend this location to all my friends and family! The employees over there are amazing and are very helpful when it comes to a very stressful move. They definitely made my move easier. I will go see them again when I need to get a truck.

gary G. le

Évaluation :

The woman, office manager, who took my initial call and who was close to being nasty then, and very short with answers, also was the one who handled my contract. She was even more nasty in the office. She does not know the contract language as it pertains to insurance, or deliberately told me a lie. She said “ if you don’t take the “Safe Move Plus” coverage you will have NO insurance as U-Haul does not provide any.” I questioned her extensively on this, all the she would not allow me to view the contract, “not until it is completed, she said”. She has the worst personality for dealing with customers, I have ever encountered. Never did she act happy to be making a sale, and never smiled or gave just the basic common courtesy. She was very contentious about everything. I would never do business at that location again. I believe I should be reimbursed the difference in price of the basic “ Safe Move” and the “Plus” plan, and it should come from her, not U-Haul. I am going to tell all my friends and acquaintances in the Venice and surrounding areas never to go there.

Heidi W. le

Évaluation :

Excellent!!??????????

Daniel F. le

Évaluation :

Kaitlyn, Rocco and Sandy have been great to work with on three long distance and complicated moves over the last couple months. I thank them for their patience with me during my stressful time of moving. Thanks to the other agents I have spoken to on the phone, that scheduled and rescheduled my reservations throughout that period.

Raymond J. le

Évaluation :

Le client n'a pas laissé de commentaire.

BECKY M. le

Évaluation :

They were great, very enjoyable experience in returning my trailer. Would recommend them to others!

Fred B. le

Évaluation :

Second time we’ve dropped off here. The staff are helpful and kind. They make it very easy!

Thomas W. le

Évaluation :

Le client n'a pas laissé de commentaire.

rich K. le

Évaluation :

Le client n'a pas laissé de commentaire.

Anthony A. le

Évaluation :

Le client n'a pas laissé de commentaire.