Great experience, friendly helpful. Never had a bad experience with Uhaul, that's why I use them.BILL K.
The Extra Closet
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Great experience. Top notch service!Travis L.
Great people to work with at this location. Made it very easy.ALEC A.
the man who helped me was super nice i told Him that I was having some issues on my phone with the location services and he took care of it right awaybeatrice D.
Le client n'a pas laissé de commentaire.MICHAEL M.
Le client n'a pas laissé de commentaire.Byron E.
Le client n'a pas laissé de commentaire.JEFFREY A.
I dropped off after hours, so I can't speak much to it. But the turn in was easy.Melissa R.
Le client n'a pas laissé de commentaire.Gene P.
Le client n'a pas laissé de commentaire.Michael E.
Fast and Great customer service!Bradley H.
Le client n'a pas laissé de commentaire.angelo G.
I originally returned the trailer to another facility that was not open. I when I checked the contract I saw my mistake. I went to the Extra Closet and the attendant was great. Right down to making sure my reservation is set for my return to Missouri in March. Outstanding!JOHN F.
Dropped off after hoursTHOMAS H.
Great staff and very helpful! Rocky assisted me in scheduling a trailer for return date quickly, effortlessly and extremely courteous. Would always return here!Christopher K.
Keep up the great service and retain quality staff.William S.
Nothing. Staff was very friendly and helpfulALLAN CURTIS S.
Le client n'a pas laissé de commentaire.Angelo S.
Le client n'a pas laissé de commentaire.Steven K.
Rocco and I walked around the vehicle upon my return and found nothing wrong and checked the vehicle back in. I returned to work and received a phone call staying that there was a dent on the vehicle. It was not there when I returned the vehicle, but he said he was going to re-check in the vehicle and include the damages. The dent was not noticed or seen while we completed the check in process. As far as I know, it was dented after I turned it in.Jason S.
Very helpful. Wasn't sure if he had the vehicle for Monday but called me to keep me updated, very nice of him.Richard D.
Le client n'a pas laissé de commentaire.Michael D.
No suggestions.Bob S.
The girl at drop off in Venice was bitchy. She never said hi nor was she pleasant. Poor customer service. She acted annoyed with usJames M.
Le client n'a pas laissé de commentaire.LAURIE H.
Le client n'a pas laissé de commentaire.John P.
Le client n'a pas laissé de commentaire.Robert F.
Great customer service and helpful employees. Overall great experienceSteven G.
Le client n'a pas laissé de commentaire.HEATHER G.
Le client n'a pas laissé de commentaire.Matt C.
My overall rental from start to finish was smooth. I would not hesitate to call Uhaul for my future needs.Brian S.
Le client n'a pas laissé de commentaire.MARK R.
Thank you for making the process very easy and simple. The staff is very professional, friendly and knowledgeable. They answered all my questions. Thank you for providing an excellent service.Jorge M.
Le client n'a pas laissé de commentaire.Norman R.
Le client n'a pas laissé de commentaire.GARY JAMES H.
Le client n'a pas laissé de commentaire.ROBERT M.
Le client n'a pas laissé de commentaire.Richard H.
Rocking is the best!! Great customer service!Robert D.
Everyone was just as helpful and wanted to make sure I didn't have any problemsJOSEPH P.
Le client n'a pas laissé de commentaire.Brian M.
Le client n'a pas laissé de commentaire.Johnny J.
Been using this location/business for all of our rental equipment and they always give us the best service. They are friendly and always accommodating. Would definitely recommend them.Kevin C.
Le client n'a pas laissé de commentaire.LEO A.
All personnel were helpful and professional. Highly recommend this location.William M.
Had to wait 40mins for my uhaul.TANYA H.
Le client n'a pas laissé de commentaire.DENNIS Z.
Le client n'a pas laissé de commentaire.BRUCE P.
Le client n'a pas laissé de commentaire.thomas K.
Le client n'a pas laissé de commentaire.CHRISTOPHER W.
The staff was very friendly and helpful. I definitely will go back and use this location if I need a u haul again!KATELYNN P.
I have rented trucks many times over the years and this location has been fantastic. Super friendly and fast.David W.
Great staff.Albert D.
Fast process to complete with a friendly staffMichael S.
Le client n'a pas laissé de commentaire.vikki B.
Le client n'a pas laissé de commentaire.James M.
Le client n'a pas laissé de commentaire.dulak D.
Le client n'a pas laissé de commentaire.THOMAS T.
Le client n'a pas laissé de commentaire.carol F.
Le client n'a pas laissé de commentaire.ROBERT M.
Le client n'a pas laissé de commentaire.Alfred E.
Very friendly and helpful people. Very easy to get vehicle and return it.Kenneth L.
Le client n'a pas laissé de commentaire.Margaret C.
Easy return. Friendly staff.DONALD JUNIOR F.
Le client n'a pas laissé de commentaire.WILLIAM W.
Not the locations fault, they were super helpful and kind. But the 24 hour pick up and drop off on my phone wasn't able to be used so I had to go in and that totally contradicts the whole no contact thing I was trying to achieve. But they were great and helpful and said 9 out of 10 people have issues with that featureKELLI S.
The person who checked me in, male, 35, white, was rude. He asked me twice what dollies I wanted and I told him twice. When he gave the the wrong equipment I told him that's not what I needed. He snapped "that's what you asked for". I was going to let it go seeing he was in a bad mood, but said instead said it's not, you asked me twice and I told you twice. He said you didn't tell me that. I said I did. I told him I can rent a truck somewhere else and he said "I don't care!" This type of person should not be working with the public or anywhere near customer service!Gene F.
Le client n'a pas laissé de commentaire.Art Z.
Le client n'a pas laissé de commentaire.MARY D.
The trucks should have a full tank of gas .. Last rental had 5/8 of a tank .. Seems to me this is by design .. Hoping the person renting will overfill upon return ..Thomas G.
Le client n'a pas laissé de commentaire.LUIS F.
Especially with COVID vehicle should be clean. Exterior was very dirty and I couldn't see real well through windshield as interior of windshield hadn't been cleaned in awhile.Robert E.
great overall experience.Jerry J.
Excellent customer service, very helpful with dropping off the trailer, and filling out the ending paperwork would highly recommend this drop off location.DALE E.
Le client n'a pas laissé de commentaire.John P.
Le client n'a pas laissé de commentaire.Luisito M.
Before recommending drop off dealer check to see if they will accept the trailerphil R.
Your website is terrible. The process of reserving a vehicle has so many problems I will never use uhaul again. Picking up the vehicle before open hours was impossible with the malfunctioning website, so we lost more than 2 hours of moving time was lost.James D.
Great location.. nice staff Sean Cameron Saving Grace Home Inspection and Moving 941 284 0426Sean C.
Le client n'a pas laissé de commentaire.Richard K.
This my second rental at this location. I'm sure I'll use them again.John M.
Le client n'a pas laissé de commentaire.Jack V.
Le client n'a pas laissé de commentaire.RICHARD S.
Completed forms online and declined all insurance coverage. I had one of my team pick up the truck and the location charged me for insurance any way. I called the location to ask why and they said that is a uhaul problem not theirs. We our about 3 miles from this location. The fuel in the truck was at 1/4 of a tank. That is what the gauge read. We brought back the truck with exactly the same fuel reading, but they charged an extra 15 $because they flame it was at 3/8 of a tank. Just feels real scammy to me. I will not use this location again and I will encourage others to find a more reputable uhaul provider in the future.Charles A.
Le client n'a pas laissé de commentaire.Douglas P.
Great service and appreciate an extra effort hooking trailer up.Andrew B.
Courteous staff.CHRIS F.
Nice Location Sean Cameron Saving Grace Home Inspections and Moving 941 284 0426Sean C.
Le client n'a pas laissé de commentaire.Seth T.
Le client n'a pas laissé de commentaire.BENNIE B.
Le client n'a pas laissé de commentaire.Carol C.
Our experience was great and everything went smoothly. Rocco at The Extra Closet Venice location was awesome! Very polite and helpful. Thanks Rocco!Doris W.
Le client n'a pas laissé de commentaire.Ronald M.
Efficient, pleasant staff. Wide selection of equipment.OSCAR M.
This uhaul team was was efficient and professional. My truck was ready and clean. I would recommend this location to anyone needing uhaul services in the area.Ronald S.
Add note on key ring or in truck not to drop off the key in the Dropbox until reading directions (i.e., take pictures of gas mileage and truck) if the dealer is closed when dropping off the truck. I didn't read the direction on the lid of the Dropbox until after dropping my keys in the slot. Or another suggestion is to have the rental agent ask if the person is planning to drop off the vehicle after hours. If so, have him explain or show him the directions on the Dropbox.robert W.
Le client n'a pas laissé de commentaire.Donald J.
Le client n'a pas laissé de commentaire.Jordan F.
Le client n'a pas laissé de commentaire.Jamison W.