Évaluations des clients The Furniture Mart

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de The Furniture Mart

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Stan P. le

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This was the typical U-Haul experience. It was a dis-organized, lengthy process for picking up a small trailer. The requested pick-up location was changed 2 times by the U-Haul Company reservation office sending us to a different state for pick-up. Several phone calls were needed to correct the situation.

Mark S. le

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Nothing

Benjamin H. le

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There was remnants of a dirty job/use before me. I'd say it was quite a bit of dirt inside the cab and cargo area

Jerry M. le

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There was some left over trash and drink spillage inside the vehicle. It was easily cleaned up. Vehicle did appear well maintained.

GERALD C. le

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Le client n'a pas laissé de commentaire.

joel S. le

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Le client n'a pas laissé de commentaire.

MIKE H. le

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Le client n'a pas laissé de commentaire.

Hans H. le

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This is the second time I’ve rented on a weekend when the rental site wasn’t open. And it’s the second time I’ve requested supplies along with the van (dolly+pads). And it’s the second time those supplies weren’t present or available. And it’s the second time I was charged for those items despite indicating in the return comments that there was a problem with the rental. Just be warned if you try to rent supplies on a non-business day. U-haul did refund the charges, but hanging on the line for customer service is not my favorite way to spend time. The van itself was in great shape and the rental process was a breeze.

letha W. le

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Le client n'a pas laissé de commentaire.

Matthew H. le

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Great service, no complaints!

melissa D. le

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Le client n'a pas laissé de commentaire.

kurt B. le

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Le client n'a pas laissé de commentaire.

lisa R. le

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Le client n'a pas laissé de commentaire.

BIMAL D. le

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I DONT REALLY MIND OR DO NOT HAVE ANY COMPLAINTS BUT THE 1/4 GAS WAS LESS AND IT WAS BUSY SO DECIDED NOT TO BRING UP THE ISSUE WISH IT WAS A FULL TANK TRUCK SO EASY TO FILL UP I ENDED UP PAYING FOR 3 GALLONS MORE PLEASE ADOPT THE FULL TANK POLICY INSTEAD OF 1/4

tom W. le

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Le client n'a pas laissé de commentaire.

Donald C. le

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Le client n'a pas laissé de commentaire.

john B. le

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Le client n'a pas laissé de commentaire.

George S. le

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Le client n'a pas laissé de commentaire.

Johnny M. le

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This is a great place to rent/ buy from, these guys are so nice and helpful, I used them in the past and we definitely use them in the future!!

Robert P. le

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This end delivery location is regularly closed on Sunday and Monday of each week. Had we known that fact, we would have delivered the trailer to a different location two days early. However, they did send me a prompt notice of receipt of the trailer on early Tuesday morning. I think the endpoint service organization is probably a high performer. There was ample space to drop and park the trailer. Ms. Erica Helton, at the originating office, did a very good job of hooking up the trailer and showing us the do's and don'ts of safe travels. Her associate, Bibek Pandy, also did a good job of setting up our reservation. The trailer pulled behind our 2007 Buick Rainer without problems, vibration, or swaying. We are well pleased.

reginald S. le

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Very friendly customer service

Laura B. le

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The process of picking up and returning the uhaul was absolutely ridiculous and frustrating. good location though

kathy H. le

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First time using this location, but will be our first choice from now on. Convenient, friendly and helpful. Only recommendation is providing a warning that the lot is on a slight incline. We had to scrounge around to find something to block the wheels of the 12 ft trailer when we returned it.

Karl M. le

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The location we rented from was wonderful. However, dealing with U-Haul customer service wasn't. We were charged way more than we expected. We were charged more than agreed to, and getting anyone to assist us with the overcharges is near impossible. It takes a split second for the charges to come out of the account, but you have to wait 3 business days for a manager to contact you back is RIDICULOUS!

ron H. le

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arrived after hours.

joel S. le

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Le client n'a pas laissé de commentaire.

Mark W. le

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Le client n'a pas laissé de commentaire.

Matthew A. le

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Le client n'a pas laissé de commentaire.

Devin K. le

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Drew the Uhaul guy is very knowledgeable and helpful. I will definitely rent from him again. Thanks Drew for the help.

PATRICIA L. le

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Le client n'a pas laissé de commentaire.

Scott R. le

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Le client n'a pas laissé de commentaire.