Le client n'a pas laissé de commentaire.
Terry B
Customer Reviews for The Helpful Hardware Company LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Trash and mud in cab of truck and Trash and straps in back
Ernest BMuy bueno
Victor AI just want to advise that this truck a dolly combination is the absolute worst experience I've had towing anything in my entire life driving and towing. I've driven tractor trailer 48 foot water tanker easier than this truck. It was a constant struggle to maintain a lane. I do not recommend that this combination be considered as a good idea for the future.
John WThe service was fast and friendly. We were exhausted, but the drop-off was easy. Thank you. :)
Chauntee HThe app had me going to a different place then above. They were very helpful.
Anthony BRien
Jerry SWhen some one makes a reservation for a particular type of truck at a particular location, it would be nice if you kept it. I reserved a 10ft truck. My pick up location changed 3 times, and my truck size increased two times to 20 ft, which was way more space than I needed.
Joshua FEquipment was top notch...towing trailer worked amazing
Jennifer ZEvery thing was okay
brian fThey was very disrespectful and lousy Customer Service, also Raciest ass fuck! I feel if I was White the would have at least assist me hooking up my car tow dolly! I bet if you look at the camera in the yard, they were helping others. Fyi Whites Only!!!!!!!
Newton RMatt was extremely helpful on both ends of the rental. I will rent from this location again.
Jason CBest customer service for a UHAUL ever! The gentleman who assisted us as efficient, professional and truly helpful. We are sold on The Helpful Hardware Company after this experience. It's been years since we've had good old fashioned customer service. Grateful!
Tim OThe experience as a whole was terrible, but the people at this location were amazing. My original booking location was changed without me being notified. Once I got there they told me that I wouldn't be able to take one of the trailers that they had even though I had a reservation. They said they didn't have the right one and ended up sending me half an hour back to the other side of town. At this point I had already driven 3 1/2 hours to get to the city where I was picking up this trailer. I also had to wait at the first location for the manager to call around and try to find a trailer that was reserved for me. All together, this added and extra hour and a half to my day and I don't appreciate it. I will not be using Uhaul again.
Elizabeth CLocation is easy to get in and out of but the staff was not trained properly on how to do drop offs
David M