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Évaluations des clients The Kar Stop
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Témoignages des clients récents de The Kar Stop
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The customer service who I talk to over the phone at the office was rud. They tryed to tell me I paid with credit card and I paid cash and I brought my copy of the contract and yet she was arguing with me about it.. she didn't want to give me my money back. I will be reporting this because she was rud. I would never tell people to use this service. The lady on the phone was rud. The customer agent who rented the service were nice and helpful
It was dirty and there was very little customer service or explanation of the contract and requirements. The truck also smelled like people had been smoking in it.
I returned the truck as soon as possible, which was after hours.
Thank you for excellent service. uhaul is so helpful.
The truck was clean. BUT even after we put a lock on the latch, the first time it was driven to gas up, the latch came loose and the door rolled up, with the truck fully loaded! The latch mechanism is poorly designed. This happened after driving slowly over a speed bump. The people at the shop were very nice. But I will never rent another truck until I can be sure the latch won't come loose.
Make sure all staff trained on the U-Haul computer system.
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