Le client n'a pas laissé de commentaire.DARRELL S.
Customer Reviews for The Landscape Connection
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Rockford, IL 61109
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 6h pm
- Sam : 8h am à 3h pm
- Dim : fermé
Heures d'ouverture spéciales
- 12/24/2021 - 12/25/2021: Fermé
- 1/1/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Very pleasant and proffessional folks that helprd with the rental. MerciRicky F.
The manager was very unprofessional. It took over 20 minutes to check in on friday. I never said one word stayed very professional. Sunday i returned to turn in the trailer. Reported to desk to turn in trailer her goes the problems again. First person i see was the Manager no greetings. All she said was to the employees that there is a customer up front. Employee started to check me out then found out that she need the manager phone to check me out. So i am very Patiently waiting for another 10 minutes for her to bring the phone this time . The employee start to check me out again. At th his point there computer turns off. Now i have been stand here for over 20 minutes. Still stand very quietly waiting. At the 25 minute point i say to the manager Excuse me as i tried to say something the manager said in a very unfriendly tone Sir we are doing the best we can Sir. At that point i said to her was all i wanted to say was that you can email me my receipt and let me know what the final price was. So then she look at me like a deer in head lights and said you are right there is no reason for you to continue to wait because she had no ideal what was going on. So then i gave the employee my information still at this point i was still stand there in a very professional manner never showed at no point a sign that i was unhappy. I said at one point to the employee that I hope that you guy's know that after this transaction that Uhaul is going to send me and email asking me how was the service. I am a Military Veteran that always keeps my cool. I rent a trailer from Uhaul every week sometimes twice a week from April until December normally from Uhaul on Forest hill road, in Loves park, Illinois where all of the employees are always professional and very friendly. Never at any point did the Manager say to me sorry for your inconvenience.ANTHONY B.
The staff was not adequately trained to process the paperwork for me to rent a trailer. After an incrediblely long wait, the supervisor was able to get it done virtually. It ended up being a computer glitch. Once they get the proper training, I would recommend.Jamie C.
Le client n'a pas laissé de commentaire.Dennis H.