Évaluations des clients The Mailbox Store

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de The Mailbox Store

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gary S. le

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Le client n'a pas laissé de commentaire.

wendy M. le

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Le client n'a pas laissé de commentaire.

John L. le

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Le client n'a pas laissé de commentaire.

Brian C. le

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Le client n'a pas laissé de commentaire.

Daniel G. le

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Le client n'a pas laissé de commentaire.

Sarah C. le

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Le client n'a pas laissé de commentaire.

Mark F. le

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Le client n'a pas laissé de commentaire.

Cynthia S. le

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Le client n'a pas laissé de commentaire.

Lamar B. le

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Le client n'a pas laissé de commentaire.

david S. le

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The Mailbox Store was closed on the Saturday I went to pick up due to the snow per the posted notice on the door. I was scheduled to pick up my rental truck but was not called to reschedule or give an option at another location. The phone number to call would pick up but stated the person was not there. I called several times. The national 800 number I called helped me get into the lock box to retrieve the key so I could move my mother. There has been no contact from this store whether I was able to pick up the truck. I will NEVER use that location if I would ever decide to rent from U Haul. This location is not only Unprofessional but sucks at customer service. The U Haul app I had to use to get my rental also sucks as I had to upload the information that I had previously had given to the Mail Box Store. App not very easy to use as it asked me to load information twice.

Mike M. le

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Le client n'a pas laissé de commentaire.

gary wood W. le

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Please my intial comments

william W. le

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two women running the store if i was not able to unhook the trailer it would still be on my truck the ladies were very nice but no help with the unhooking

Robert L. le

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Le client n'a pas laissé de commentaire.

Philip C. le

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Le client n'a pas laissé de commentaire.

Todd E. le

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Not ready when promised. Windshield filthy. Was sent here from original area booked for adding more mileage and time and arrived with it not being checked in from previous user so had to wait additional half hour.

Mark H. le

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It was dirty when it came in and the company didnt have the tools to clean.

Karen M. le

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Le client n'a pas laissé de commentaire.

Richard P. le

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Le client n'a pas laissé de commentaire.

sue A. le

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She got busy after we came in. Did not give us the option to open out of the insurance. Told us it was due at noon. We picked up at 9:28, so when we returned it we we're charged for another day. This should of been explained to us. So we had to pay for another day plus the insurance for 4 days.

JULIE F. le

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Le client n'a pas laissé de commentaire.

KEVIN C. le

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We watched the video link that was sent to us. It was nothing like what was needed to pick up the truck. We get there and get checked in. It prompts us to create an account. An error message comes up multiple times. It took talking to three different people on the 800 number and an useless chat (that feature shouldn’t even be offered) to get the information we needed to get the key which put us an hour behind schedule. We were NOT happy. We will never use the 24 hour pick up service again!

MATT K. le

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Le client n'a pas laissé de commentaire.

Ward M. le

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Le client n'a pas laissé de commentaire.