Évaluations des clients The PC Detectives

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de The PC Detectives

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VERGIE G. le

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signage misleading. a larger sign would be helpful. staff was professional.

Aisha S. le

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You guys had a high price and estimated the miles incorrectly so I got over charged for extra miles I did not use. To improve for the next customer find a way to make sure you calculate the exact correct amount of miles used.

Reginald M. le

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Le client n'a pas laissé de commentaire.

Tyler K. le

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I don’t want to take away from the pick up location because the gentlemen was very nice and helpful but U Haul royally screwed this up and I will be looking for other options when moving in the future. I was supposed to pick up in Lombard, IL, a western suburb. Instead Uhaul changed my pickup location because of routing to west side Chicago WITHOUT NOTIFYING ME. There was a system note saying they called and I was unable to be reached but no one left a message or emailed me. This service is garbage and I U Haul endangered the lives of me and my wife by sending us to a dangerous western Chicago neighborhood. I won’t be recommending U Haul to anyone else.

Todd B. le

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The worst neighborhood in Chicago. And it took a long time to check out because other customers needed to pay for their snacks while trying to check me out. They did not have any moving supplies so needed to go to an auto supply store.

Jon M. le

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Previous location did not have the trailer I reserved. I was informed the morning of that my reservation was being relocated to the 16 S Kostner location. I will be emailing to pursue the reservation guarantee from the original location. But upon arrival to the Kostner location the representative had to manually set up an old PC for 30 mins just to issue the equipment. Was not prepared for us to pick up the trailer. The store front , as this is not a uhaul faculty did not have the other moving items I intended to purchase at a uhaul facility. This was a convenient store...

Nathaniel G. le

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Le client n'a pas laissé de commentaire.

Adrian H. le

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Le client n'a pas laissé de commentaire.

Melvia M. le

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I was very satisfied with my service! I was so satisfied I went back the next week!

Bart S. le

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Did not seem to be in a very safe area for drop off, especially if at night. Not one I would have chosen if given a choice, which I was not.

Geraldine M. le

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Service at this location was excellent. I've used them before and will continue to do so as needed. Excellent customer service.

JEANNIE G. le

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The gentleman at the store was awesome. The truck itself had a couple issues, but I gotbitvon a moments notice and it got the job done. One issue was the lights which normally wouldnt be a problem in daylight hours, but it was raining heavily.

Vernita W. le

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Great service. Every time I use this location everything goes well. #Kudos! to corey sales associate.

John D. le

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They added $84 insurance without my approval, and then they ignored my request to refund it. I did not agree to that charge, so what they are doing is illegal. My bank will resolve it.

douglas T. le

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Le client n'a pas laissé de commentaire.

Anna D. le

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Le client n'a pas laissé de commentaire.

WESLEY C. le

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I booked a 17' Uhaul two months before my move and your company screwed up my reservation and tried giving me a 15' truck, which was NOT suitable for my move. After jumping through hoops, getting hung up on by multiple customer service reps and having absolutely NOTHING resolved, I had to call the scheduling department the next day to find out there were no 17' trucks in ALL OF CHICAGO. Eventually, I was given a 20' truck which was more appropriate but it was nowhere near my original pickup location. You people sent me and my roommate to the ghetto of Chicago, one of the least safe neighborhoods in the city, to get this truck. Upon returning the vehicle, not only did I get charged more for the truck and this horrible experience, but I was told I would not be reimbursed for the unused second day of insurance. (The truck was returned early)... So to say you all dropped the ball on this reservation is a TOTAL understatement. Get your operation together. I wouldn't recommend your business to anybody after this. I'd like a refund for the extra money I was charged. I'd recommend somebody reaches out to me and resolves this.

Matthew R. le

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Very nice and friendly staff

Erdealia R. le

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Le client n'a pas laissé de commentaire.

DShaan M. le

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It was hard to get in and out of the van because of damage to the door. Outside of that great customer service and very welcoming.

David A. le

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Training needs to be available to all employees /vendors in customer service!

kent Y. le

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Place was not very well suited. Did not know where the place was located. Was located in store front.

DENISE J. le

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Le client n'a pas laissé de commentaire.

Gloria J. le

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Le client n'a pas laissé de commentaire.

Gloria R. le

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Le client n'a pas laissé de commentaire.

FRANCES G. le

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Le client n'a pas laissé de commentaire.

Colleen K. le

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Le client n'a pas laissé de commentaire.

DEMARIS A. le

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No improvement, Very nice location and representative...:)

iyana H. le

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Le client n'a pas laissé de commentaire.

SHERRY T. le

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Le client n'a pas laissé de commentaire.

Craig W. le

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find another location to park vehicles and have then clean.

Deloris J. le

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Le client n'a pas laissé de commentaire.

Ellen L. le

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Le client n'a pas laissé de commentaire.