Évaluations des clients The Pool Guys

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de The Pool Guys

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Roseanne P.
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Le client n'a pas laissé de commentaire.

Walter E.
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Le client n'a pas laissé de commentaire.

Eric W.
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The staff was fast and friendly. Will be back for my next move!

PAUL G.
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Le client n'a pas laissé de commentaire.

Kenneth S.
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Le client n'a pas laissé de commentaire.

stan S.
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Le client n'a pas laissé de commentaire.

William B.
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When I booked the uhaul I specifically stated we did not want extra insurance on the vehicle as we have our own with Erie ins. Everything was taking care of my husband picked it up and very sneaky the fee was put on there. He did not look at the paper cuz I told him just pick it up as we were in a hurry cuz it was snowing and driving to altoona. Not very nice!

Dianne H.
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Always wonderful personal service.

Daniel M.
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Le client n'a pas laissé de commentaire.

Cynthia B. C.
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No improvements needed the guys I dealt with were awesome, friendly and explained everything and location was a very nice.

ken H.
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Le client n'a pas laissé de commentaire.

Julia G.
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Le client n'a pas laissé de commentaire.

Terri B.
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Excellent condition! Great return!

RANDI N.
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Le client n'a pas laissé de commentaire.

joe L.
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Le client n'a pas laissé de commentaire.

Brandon F.
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Took forever to rent the truck

Diane G.
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Thank you for the courteous and professional service.

Raymond N.
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I cannot think of anything right now. Everything was great

Steve R.
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Steve was an Awesome gentleman! Very helpful and knowledgeable about the check-in process. Location had easy access and was clean and presentable. Check-in process was easy and expeditious! I highly recommend this location for all of your UHaul needs.

CHARLES M.
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No issues at all. Good customer service

melody W.
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The windshield was not clean and there were a few things (batteries n paper) left in the truck when I picked it up.

pat B.
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There was some minor confusion as to the drop off location in that the Pool Guys proprietor was not expecting the drop off of a 26 foot truck. He indicated that he had not received notification from U-Haul that the truck was going to be dropped off there. However, he did accept the drop off indicating that the reason for confusion was not my fault and that he would straighten it out internally with U-Haul. He also indicated that he would e-mail a final receipt in lieu of being able to produce one from his computer terminal. I have not yet received a final receipt for the use of the truck.

Glen P.
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Le client n'a pas laissé de commentaire.

Kelly K.
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Le client n'a pas laissé de commentaire.

mike M.
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Discovered that there was no wiper fluid in the vehicle. Outside of that, the vehicle was in great shape. The people who helped me with the rental were very friendly and took the time to ensure that I understood how the truck worked.

CAROLYN B.
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Le client n'a pas laissé de commentaire.

James K.
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Le client n'a pas laissé de commentaire.

Pamela H.
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Very friendly service, the whole process went smoothly, will definitely use again.??

martin R.
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Le client n'a pas laissé de commentaire.

don R.
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Worked out great....will use again...if need be...

Carole S.
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Our only difficulty was that the entire U-System went down, causing a delay in my pick-up. The individual at The Pool Guys was very helpful.

Nathaniel P.
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Just dropped off the truck after hours, so I did not see anyone

Alex M.
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The gentleman at this facility was kind and personable and already had the truck turned around to make it easier to leave out of the parking lot.

lynn M.
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Even though we made specific arrangements to return the truck to Mountaintop including going there personally and double and even triple checking, they were unaware that we were returning the truck. Very frustrating situation.

Todd A.
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Le client n'a pas laissé de commentaire.

FAITH K.
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It is extremely rare when I can't find fault in service, especially since my career is "Quality Control", however, The service and equipment were TOP NOTCH. Attendant was personable, friendly, helpful and very experienced both in my initial phone call and at the site. THANK YOU U-HAUL for making what seemed an arduous task, a refreshing breeze of fresh air!

Jennifer P.
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Everything was great. No problems

George S.
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I was a walk in after New years day. Wanted to get my sons college apartment room cleaned out because he is graduating and thought it would be better while the students are on break and he did not start his job yet. These guys hooked me right up and was on the road within a half hour. Highly recommend.

Barbara M.
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Fast and friendly service. Was a pleasant experience.

Robert R.
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Le client n'a pas laissé de commentaire.

Pamela S.
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Le client n'a pas laissé de commentaire.

Michael S.
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Le client n'a pas laissé de commentaire.

marie P.
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Wanted the smaller one called weeks in advance and they romd me to call 2 days before so they could reserve it. When i called they said they only had the bigger one... which if i would have gone to amother uhaul place ,the mikeage would have been more than the cost of the bigger truck. When i returned the truck, 8 hrs after i rented it.. there was the truck i wamted in the parking lot!!

Jordan D.
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Le client n'a pas laissé de commentaire.

Deb S.
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No improvements needed.

adam J.
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The owner was friendly and knowledgeable. Best u-haul location in the area!

Mike W.
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Le client n'a pas laissé de commentaire.

MITEN P.
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Le client n'a pas laissé de commentaire.

Harry P.
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Dropped after hours very convient

michael S.
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Excellent service. Friendly and dependable.

Curt S.
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Very nice owner. The website leaves some to be desired, confirmed by trying to get more info from the store but couldnt find info on the site either.

Joseph S.
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Le client n'a pas laissé de commentaire.

Robert S.
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Awesome place to rent from. Friendly, prompt and just a really nice guy!!!

Paul S.
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Le client n'a pas laissé de commentaire.

stephen Z.
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Pick up experience was excellent. Team very friendly.

Paul S.
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Le client n'a pas laissé de commentaire.

stephen Z.
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Le client n'a pas laissé de commentaire.

Paul G.
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Le client n'a pas laissé de commentaire.

BARBARA P.
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Le client n'a pas laissé de commentaire.

MICHAEL S.
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Le client n'a pas laissé de commentaire.

jason F.
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Le client n'a pas laissé de commentaire.

lauren E.
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Horrible location to pick up at. My uhual was the 15 and though there were 2 there. One was blocked on and the other did not have a jet. The owner of the location showed up and called all of us liers when we tried to explain the horrible situation. It took me 1 hr 45 mins from the moment we arrived to the moment we completed the online registration. Most ridiculous registration ever. Had to take my photo 4+ times. Then the online rep was goi g wayyyyyyy to fast. Had to tell her to slow down several times. I ended up having to take 2 trips due to the lack of my truck. I want compensation/ reimbursement!!!!!!!!

Susan G.
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The billing system was not working properly which made getting the truck a long experience. Also after turning in the truck they inputted the mileage incorrectly which made me call to have it corrected. Also I'm wondering if I was charged for the right truck.

chris A.
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You cannot improve, you are perfect!!! Excellent service with a smile.

mike N.
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Le client n'a pas laissé de commentaire.

FLORIDALIS L.
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Le client n'a pas laissé de commentaire.

Joe J.
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Le client n'a pas laissé de commentaire.

craig O.
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Make rental agreement info exchange shorter. It takes me less time to rental a car than rent a hand truck. Otherwise the location was fine. People were friendly.

Tracy M.
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Le client n'a pas laissé de commentaire.

Ian B.
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Le client n'a pas laissé de commentaire.

KAREN S.
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Nice people to deal with.

david J.
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Excellent customer service

daniel C.
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Le client n'a pas laissé de commentaire.

Dan R.
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Le client n'a pas laissé de commentaire.

Jennifer D.
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Le client n'a pas laissé de commentaire.

ADAM J.
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The equipment really was immaculate, and the staff was curtious and professional. I was impressed! I usuallly go to Kingston or Wilkes-Barre, but will now go here!

brian K.
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The pool guys were great!!!

Jen H.
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Le client n'a pas laissé de commentaire.

STAN Z.
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Great place to deal with. quick, clean, courteous..Thanks

DEBBIE R.
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Le client n'a pas laissé de commentaire.

Peyton A.
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Le client n'a pas laissé de commentaire.

joe S.
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Experience was FANTASTIC. The man who rented me the U-Haul came in two hours early at 8:00am (business opens regularly at 10:00am) because he knew that I wanted to start my move at 8:00am. VERY accommodating, excellent customer service from beginning to end. The earlier start time allowed me to get more of my stuff moved than I had anticipated. Couldn't have asked for a better experience.

Jane S.
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Wonderful service from Paul and Steve ! Everything was perfect! Made moving a pleasure!

Thomas M.
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Just remind folks that when pushing in the ramp it will be hard to close without a little extra push.

dave M.
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Trailer available at closest location, representative was knowledgeable and helpful and equipment was old but in good condition. Hard to improve on that.

James B.
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Le client n'a pas laissé de commentaire.

Gregg B.
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Le client n'a pas laissé de commentaire.

Mary anne S.
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First was only one truck, wrong size was going to charge me more, then the truck was 1/8 less then full, I filled the truck but they charged me 7.00 saying it was 1/8 below full mark ..Now wouldn't that tell you the gage is not working properly!!! N this is having a picture to prove my truth, but the man could say was I should have came back n left the counter person know...I guess my time n fuel assumption wasn't important. I called customer service n shall see what they do...

Frederick C.
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Excellent friendly service. Was in and out in minimal time.

Susan C.
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everyone I dealt with was great .thank you for the great service.

gennadiy I.
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Le client n'a pas laissé de commentaire.

Anthony V.
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Great job. Thanks

Gerard K.
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Le client n'a pas laissé de commentaire.

Terri B.
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Le client n'a pas laissé de commentaire.

joe L.
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Great customer service. The truck that I needed was ready to go and the final price was great.

Jennifer S.
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They were wonderful

Nathan V.
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Le client n'a pas laissé de commentaire.

jodelle G.
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The man doing the rental , was extreamly helpful . Answered all my questions . It was a pleasure doing business with him . Will defiantly recommend to others.

SHARON M.
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they were easy to work with, etc. however, the truck could have been cleaned a little.

Robert S.
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Nothing!!! Everything went smoothly :)

Non reviews have been submitted for this location.

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