Very hard to get into and out of. The young lady there was very polite and friendly, however.ALDON G.
Customer Reviews for The Rustic Roost
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Very nice people and very helpful.CHRISTIAN R.
Have better marking for where to drop off the truck.Casey B.
I wouldn't recommend anyone come here because Jason Osteen will scam you. Showed me I'd be charged 71 $then I get the email receipt it's 91 $. I showed him the gas when I picked up at the location and he STILL charged me for the gas that I didn't use. He said â€œif you don't pay for it I have toâ€. Couldn't even explain the 71 $charge. Extremely rude. Saw I had my family with me and took his sweet time training someone. I had to spend 40MINS on hold to get in touch with customer service at UHAUL and guess what? They had to refund me for Jason's mistake. How are you training someone and you don't even know your own job? Worst customer service and they WILL SCAM YOU, check your charges and wait the 40MIN to speak to someone or they will get over on you. USE any other truck service if you can because UHAUL IS A SCAM. Exactly why they refunded me over 100 $because the employees are more concerned about money and not what's right!DEAN T.
Le client n'a pas laissé de commentaire.STELLA G.
Drop the trailer off early which was convenient but I did not go over my mileage use on this vehicle and we returned the fuel gauge line was right at next to full - trying to charge me an extra 123 $is a scamMIKE B.
Le client n'a pas laissé de commentaire.MEMORI H.
Loved the people running the shop! Such great vibes and made our morning and relieved our stress :) Thank you to the lovely couple.Ravyn P.
I rented a car dolly to pick up the car I am towing back to Colorado Springs from Lamar Co. I went to hook the dolly and found the strap on the left side was too short. It looked like it had been cut off. I had to jerry rig a strap from my Truck to fasten it down.JOHN R.
The van was dirty and not filled with gas when I got it. The windshield wipers were old and streaky. I was refused a refund the day I didn't use and this location didn't tell me I would be charged for a day I didn't need. Very poor experience unfortunately.MICHAEL T.
Le client n'a pas laissé de commentaire.JAMES P.
I requested furniture blankets and received none.Jade R.