Le client n'a pas laissé de commentaire.
Jesse B
Customer Reviews for The Storage Bin of Coldwater
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
My truck was left on empty when I arrived.
Rebecca YVery fast very efficient service very kind and great customer service! Thank you so much! From Mary Ann Kirt
Mary KRep at the facility was wonderful. Short notice and exceeded my expectations. Jim
Jim KNothing. The U-Haul trailer was ready when we arrived and we received efficient & speedy service. Merci.
pheasants fAddress is wrong. The location is WEST Chicago Rd, not east. People unfamiliar with the area and rely on map apps will have problems.
Paul FFor my scenario it would have been nice to have a ramp available for the trailer to make loading a motorcycle easier but that’s just me
jeffery bI was impressed with the overall experience. Thanks
Earl HTrailer doors that swing open are better than roll up doors. Items inside trailer tend to slide back against roll up doors preventing you from opening door. Even with slower careful driving items tend to slide to back, against the roll up doors. Possibly a gate to hold items 2 inches back from door is another idea for a solution. Thank you. Also tongue heavier 6x12 trailers should have an attached fold down jack to enable 1 person to lift trailer tongue up on hitch. And jack length tall enough to connect to taller standard vehicles. They are used on boat trailers frequently. Merci.
Larry HThank you so much. Super friendly and easy, easy rental. Will use them again if needed, even driving from Sturgis. And bonus, they had a resident doggo!! LOVED that.
Kristie HAlways Great customer service at this rental location.
Larry HStaff was friendly. The app was easy to use and made it convient to drop off the trailer after 4:30 PM
Greg PVery horrible experience! Will not go back though this place again!
Mykkah DThe owners are the kindest most professional people and so delightful to work with. They were able to meet my needs with the right truck and time. When I had an issue, they were swift to help and resolve.
CHERYL FEasy dropoff
Brent mEXCELLENT SERVICE. VERY FRIENDLY AND QUICK. THANK YOU.
Ruth AThis location was great and worked with us- will definitely use again and refer friends.
John DAmazing service ! Couldn’t ask for a better experience when I come here !
Alex WNothing everything was great
Douglas HKeep up the good work you do.
Dave SVery friendly and knowledgabl with a strong desire to serve
Steven O | Expérience généraleVery professional staff. No pressure to up sell, equipment was in good shape, location is safe, staff is friendly and polite.
Bruce MThey had what I needed when I needed it. Quick and easy.
Edward BI live in Fremont and had to go all the way to coldwater to get it, when they have U-Haul in Fremont and return it in coldwater . . 99 cents a mile seems quite ridiculous, especially with gas prices the way they are.
Brian GVery nice people! Awesome service!
RDMUNDAS REverything was great.
Carl YThe whole experience was flawless.
Randal RVery helpful staff
Sharon KThe only regret was when I returned the trailer and the office was closed I couldn't get cell coverage to properly check in. My problem-not yours. That location is great and I will rent again as I have in the past. Cheers.
PATRICK CVan had a Oil Change notification, but other than that it was excellent service!
Ann BVery nice will be back
Kitty MGal at counter was friendly and helpful! After two long days of moving, I was overly tired and sore, she made it smooth and easy to finish the day! Thank You again!
JUDITH SThe lady that checked me in was great! She was so friendly and helpful. It was my first time and she made it so easy!
Jennifer PUsing the trailer came in very handy, and will be using it again and again thank you
Markedward PI can't think of anything the customer service was impeccable.
Carroll SNo improvements needed. The rental process was quick and easy. Dropping off was just as easy. Would definitely recommend this location
Linda SThe people there are great.
David L | Expérience généraleThe 24/7 lady stunk!.. I felt she was rude.. I don't use computers in my life so the online thing wasn't easy.. Ask me if I was done with her.. And that store phone service was awful, then to have a rude 24/7 lady, good thing the people who worked/owned the store was wonderful on Monday because I wouldn't rent from the company ever again. I would think you would want to make the customer Happy.. Thank you store owner, no thanks to the 24/7 hot line lady!
Rondae IVery friendly great experience
joshua gOne of the best uhaul locations I’ve ever used and have used uhaul many timesheets
Edward MFacility great, the mobile pick up took almost 25 min to complete due to not having good wifi signal . Should let patrons know that they will need alternate firm of ID ( people don't normally carry passport and other docs requested with them!) Overall , went well, though my card was charged more than my receipt.
Alison LVery affordable trailer rates. Thx!
SHAWN Swent over and above to accommodate us with a bigger truck that had come in overnight. Customer service was A+
Lynne DNothing needed improved absolutely well exceeded over and beyond my expectations
MADELYN DFor my first time using a uhaul truck I enjoyed the ride and maneuverability.and the pricing was right on point . The box had lights that helped a lot I recommend this service to every one
Clarence WIt was expensive. I rent from uhaul often you think I would have gotten a discount by now.
Gregory MI thought it was perfect. Was the easiest move I've ever did. I will forever use this service and recommend to everyone. Merci.
Vickey FThe owners were very helpful. The lot was nice And secured
Richard W | Expérience généraleI wasn't expecting the return to be quite as tedious as it was but it was on Sunday while they were closed. Its hectic when you move and we were retuning the truck down to the wire to get it back by 10 AM. I was afraid I wouldn't complete the on line business until after !0. To be fair she probably mentioned it when I picked up the truck but maybe emphasize to people not to lock the truck and drop the keys in the box until you complete your return due to needing pictures.
Trad MExcellent service à la clientèle. Great storage unit. I definitely recommend, Storage Bin of Coldwater. They have U-Haul trucks too.
Tina S | Expérience générale15+ years, they're always there when they're supposed to be and always friendly. The area around the units are lit and property is kept clean.
Dorothy m | Expérience généraleEverything perfect
GUILLERMO P | Expérience généraleVery much appreciated the staff and their helpfulness!
Kenneth K | Expérience généraleBy far the best storage facility I have ever used, will definitely use again, the staff was simply amazing and very helpful.
tom m | Expérience généraleGreat storage experience! Well run, clean, accessable storage. I will use this facility for any other storage needs in the future.
David D | Expérience généraleVery nice people, clean and very neat. No issues at all with the unit and they are the cheapest around that i found!!
Erica B | Expérience générale