Évaluations des clients The Storage Center
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de The Storage Center
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Tyler B. le
Nothing everything was great and made pick and drop off after hours very simple and easy. Thank you.
Joel P. le
The information I provided online, such as my preferred drop off location, was not communicated to this location. I feel like all information I had to fill out online should be available to the employee who I am actually interacting with.
Nan B. le
Actually have the equipment I reserved a week before. And if you don’t have it let me know before I get there to pick it up. And let people know they’re renting a “local truck” so they don’t have to drive the truck all the way back to the pick up location.
BARBARA R. le
Excellent customer service! Truck was clean. Very pleased !
Angela R. le
very good company and never have a problem. very happy to deal with your company customer service.
orin C. le
It would be nice to have a ramp to the back of the truck. I was hauling a motorcycle and it was hard getting it off the truck.
Michael K. le
Pulled into the lot with a 20 ft truck in the pouring rain. When I asked if I needed to sign anything to show I had returned the truck and equipment they told me not to worry. I left but felt uneasy as if anything happened after I left, the paperwork would show i had the truck. I called the main UHaul number and was told I should receive an email confirmation which I eventually did . My feeling is they didn't want to go out in the rain to check the truck and inventory the equipment.
David V. le
Uncleanly, untidy office and staff. They should hire someone with customer service traits.
Jonathan P. le
Great storage units, easy access, no problems, no hassle.
DONNA F. le
Get rid of this location unprofessional, horrible!
terri C. le
Rented the truck we had reserved to someone else, so we had to return it to the Same location instead of the uhaul place at the end of our road.
Julie A. le
Excellent customer service! New truck!
Brad B. le
Very efficient drop-off process for the trailer I rented, job well done!
ELIZABETH H. le
The customer service representative was extremely rude, the truck was nasty, and the cost of the services was not what was quoted in the beginning. I was completely disgusted with the representative who spoke with my fiancé and he was not knowledgeable of the process for renting or payment or anything. The location was t even the location I selected online. I received a call a day after making the reservation that our pick up location had changed. My fiancé went to pick up our truck and was charged additional funds. The representative he spoke with made him pay extra with cash than a card which is stealing. He was extremely rude to my fiancé. Thankfully we didn’t encounter him upon return. This costed us wel over $130+ when it was quoted at $56 approximately. I WILL NEVER USE U-HAUL AGAIN. Zero statrs and completely disgusted.