Évaluations des clients The Storage Center

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de The Storage Center

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Katherine P. le

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Le client n'a pas laissé de commentaire.

John G. le

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Very clean, easy to move around, great customer service. The best self-storage place in Salisbury.

Peter F. le

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Well done , easy process to rent the truck. No problems at all.

Donna M. le

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I tried to use the self check in on my app. It did NOT allow me to get past taking a photo of myself. It was necessary for me to wait an additional 30 minutes in the cold until someone arrived. As with my previous experience their was a problem with the odometer reading! Fortunately, Kelly read the odometer and caught the error so I was not charged for miles I did not drive as I was before. The gas measurement was also off. All of this was based on computer readings. I nearly broke my neck on the black ice which was on the parking lot on the side of the truck. While slipping and sliding, Kelly told me to "be careful." It should be the U-Haul dealers responsibility to make sure the truck is parked in a safe area. The app and the computer both need serious adjustments. I was told this is a common complaint and many customers are not as understanding as myself. I did not appreciate being charged charged for gas I did not use or miles I did not drive at other U-Haul facilities. Ensuring parking lots are free from ice around rental trucks should be a priority.

DENVER C. le

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The staff is very friendly and professional. Will come back if I have additional storage needs.

Christina M. le

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Great staff and amazing customer service

Dana M. le

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we have used this location several times over the years and it's always been a good experience. I am sure we will need storage again in the future!

MONARENA H. le

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Le client n'a pas laissé de commentaire.

denise m. le

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Very happy

Destiny H. le

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Whenever I need another storage it will be here.

Donna K. le

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Very convenient and nice storage facility

Cory H. le

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Le client n'a pas laissé de commentaire.

Olivia T. le

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The drop off experience was absolutely horrible. I could not get an address to drop off the truck. When I finally spoke to a lady, she stated that she was not part of the traffic team and could not give me a specific address in Salisbury MD. She suggested that I drive to each location and at some point, one of them would take the truck. After ending that conversation, I was able to get a more reasonable person on the phone. She gave me an address for the return. I went there and was REFUSED the opportunity to leave the truck there. People were beyond rude and not remotely helpful. (address was 1326 N Salisbury Road, Salisbury MD 21801). I was given another address to return the truck to and that place was closed. I left the truck at the gate and put the key in the lock box. Very poor service and very poor people on the return side. Not sure I would ever rent from UHaul again. I did file a customer objection but have not heard anything as of yet. Bottom line, you have many processes and people that need to be fixed. Please feel free to call me at 203-470-6423.

Tony D. le

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Great staff, very helpful and accommodating.

Bryan T. le

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Good location, well maintained facility & staff were very helpful. The process to get storage and access is very easy. This is our 3rd time renting here & each experience was as good as the last.

HERVANS B. le

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Thank you kindly to all .....

JOSEPH P. le

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Le client n'a pas laissé de commentaire.

Karen R. le

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WE had a great experienced. Everyone was very helpful. Thanks much!

Roy G. le

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Le client n'a pas laissé de commentaire.

Eveyln A. le

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Le client n'a pas laissé de commentaire.

Marcia B. le

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Le client n'a pas laissé de commentaire.

Erica R. le

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Le client n'a pas laissé de commentaire.

Millie J. le

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Le client n'a pas laissé de commentaire.

Richard G. le

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Le client n'a pas laissé de commentaire.

MONICA F. le

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Le client n'a pas laissé de commentaire.

Don W. le

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Le client n'a pas laissé de commentaire.

Michelle W. le

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Le client n'a pas laissé de commentaire.