Évaluations des clients The Storage Hub

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de The Storage Hub

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Edward L. le

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This is my first truck rental in a long time. I was drawn to this location because of its location and the ease of meeting with the employees. All issues at Pickup we’re exactly as quoted. I would give them six Stars.

Tanya J. le

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I was pleased

Brian K. le

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Le client n'a pas laissé de commentaire.

Robert R. le

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For two years in a row I have reserved a trailer at a location near my home. Each year I Have been told the trailer I reserved was not available at the location near my home. Even though I have had to drive only five miles past the local location to get to the next one, I question why do the reservation. The service and personnel at The Storage Hub were excellent. The trailer was great.

Geovane M. le

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Le client n'a pas laissé de commentaire.

Maia H. le

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Excellent customer service, equipment is like new. My only complaint is inaccurate billing. I was charged for two days, two dollys, and two sets of moving blankets when I should only have been charged for one of each. Took me 5 weeks, a lot of phone calls, and a lot of persistence to correct my billing and finally get my credit.

Catherine T. le

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I would have appreciated more instruction prior to pick up regarding how the 24/7 self pick up works (eg, estimated time, steps), but I was definitely able to figure it out easily!

Marguerite F. le

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Le client n'a pas laissé de commentaire.

Robert D. le

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Nothing. They do it right

Keisha M. le

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Very customer friendly and professional. Would definitely use them again.

Robin H. le

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Le client n'a pas laissé de commentaire.

Maria F. le

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Le client n'a pas laissé de commentaire.

Daniel O. le

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Le client n'a pas laissé de commentaire.

Jekema K. le

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Le client n'a pas laissé de commentaire.

Robert D. le

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Le client n'a pas laissé de commentaire.

ANTHONY S. le

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The manager was very helpful! We hadn't noticed a dent in the front bumper and were afraid that we were going to get charged for it, even though we had insurance. He worked with us and gave suggestions for how to avoid a similar situation in the future. Very friendly and helpful!

Robert D. le

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Nothing to improve. Pick up point has excellent customer service.

Pamela G. le

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Thumbs up??

Rich B. le

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Le client n'a pas laissé de commentaire.

James K. le

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Le client n'a pas laissé de commentaire.

Deborah A. le

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We arrived when they opened and were first in line, but it still took a good 30 minutes before they had all the paperwork ready and we were able to leave.

Steve L. le

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Could not have been any easier! Keep doing what you're doing.

Darrell F. le

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Le client n'a pas laissé de commentaire.

dennis M. le

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Ok

PATRICK S. le

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I had a great experience at the Storage Hub...good friendly staff and very clean truck. I will use them again if I have to.

Ellis H. le

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Le client n'a pas laissé de commentaire.

Charles H. le

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combination lock on truck was very, very difficult to open. After about 10 minutes of fiddling around with it, I finally got it open. I'd recommend arriving early if you are on a schedule (as I was) so that you can be where you need to be on time.

Early B. le

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The truck had a leak and it was raining.

Skylar S. le

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Nothing I can think of.

Deborah B. le

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I did everything as instructed in order to do a mobile check in and pick up, but the U-Haul website wasn’t working well enough to allow me to complete the pickup. Thankfully, the store was open and I was helped by very nice employees who handled my check in professionally. But I was disappointed that I had went through extra steps to complete the mobile pickup and the website wasn’t working correctly, and didn’t allow me to do that. The truck had water in the back from the rain the night before, but the employee got the water out and provided moving blankets at no extra charge. I was impressed with the employees at check in and check out, but not so much with the U Haul website or mobile pickup process (or lack thereof).

Amy S. le

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Le client n'a pas laissé de commentaire.

regina M. le

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Le client n'a pas laissé de commentaire.