Évaluations des clients The Storage Mall of Amsterdam LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de The Storage Mall of Amsterdam LLC

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David K. le

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Outstanding, professional service.

Nyleen V. le

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Le client n'a pas laissé de commentaire.

Kristina F. le

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GPS provided us with the wrong address. So we spent an extra half an hour trying to locate the place. The key box was not labelled.

Kenneth T. le

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Very friendly was a pleasure to do business with definitely an A+

Katrina R. le

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Le client n'a pas laissé de commentaire.

Jeffrey G. le

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Le client n'a pas laissé de commentaire.

Lewis H. le

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Trailer parked on incline hitch not accessible. Small female employee unable to assist. Had to physically push trailer up hill backwards and block wheels to keep from rolling back down hill. No jack on trailer. Had to lift to hook up. Quite heavy. Wire harness destroyed. Bare wires exposed. No spares at rental location. Had to drive to nearest uhaul location and remove a harness from another trailer.

John S. le

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Le client n'a pas laissé de commentaire.

Xavier A. le

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Le client n'a pas laissé de commentaire.

Jennifer J. le

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Le client n'a pas laissé de commentaire.

Chris B. le

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Better and safer location than the recommended site el caribe. I was not comfortable leaving my vehicle there

craig J. le

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Dripped off after hours

Craig J. le

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Dropped off truck after hours. Location closed. Nothing to rate.

Malyssa W. le

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The representative who assisted us was clearly not interested in making sure our experience was great. Not only was she late opening the facility that day, but she immediately stated that we could have taken any truck on the lot as she leaves the keys in them overnight because she does not care if they are stolen, as they are not her trucks. Upon receipt of the vehicle it was dirty and our equipment was not available. When asked about the equipment she stated that she did not know and that she merely rents out trucks, and that I should call Uhaul myself. We ended up having to have my significant other drive to another location out of the way to pick up the furniture pads and the dolly we were supposed to have received. Fair warning for anyone picking up here, I will never return. Possibly the worst customer service experience I have ever had.

Robert M. le

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Le client n'a pas laissé de commentaire.

Jerry G. le

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Le client n'a pas laissé de commentaire.

aaron L. le

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A car trailer was attached to the box truck we rented, I had to removed it myself. The employee was great, however.

Elizabeth Z. le

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Le client n'a pas laissé de commentaire.

paul T. le

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Le client n'a pas laissé de commentaire.

Edward K. le

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The girl at counter was very friendly and helpful.

Michael R. le

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The truck was not there and they gave it to someone else after I reserved it. The main office said it was there on Sunday. I called to make sure on Monday and it was gone and it would not be back until Wed. night. NOT HAPPY!

Jeremy H. le

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Le client n'a pas laissé de commentaire.

Marilyn R. le

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Le client n'a pas laissé de commentaire.

Pablo O. le

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Le client n'a pas laissé de commentaire.

Amanda P. le

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Le client n'a pas laissé de commentaire.

BRANDON S. le

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Le client n'a pas laissé de commentaire.

Jason B. le

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all good

KEITH B. le

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cargo area was not swept out, dirt, broken cfl light bulb and spilled laundry detergent. cab was also dirty. I've rented uhauls plenty of times in the past and don't ever recall getting a dirty vehicle. First time for everything.

Jill W. le

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There is no attendant to help out a trailer on, so if you need help, you need to bring someone with you to help out a trailer on.

Carlos C. le

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Le client n'a pas laissé de commentaire.

Josh W. le

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The lady that was at the store was NOT helpful at all on pickup. I had a concern about the rate being that I only needed a trailer for 1 day and I was getting billed for 2. I asked her about it before hitching up and she just put in her jacket and ran out of the office. There wasn't anyone else there that needed assistance, but she ran off as if there were. Before she ran out she just scribbled down a number and said if you don't like the price call them. I will not be returning to this location again.

Matthew S. le

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Make sure that your billing is accurate! I said "No" to the Safe Move Insurance at the Uhaul location, and the $14.00 was still charged to my card.

Art T. le

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The trailer I rented was missing a vital part which I had to purchase on my own. There was no one there who could help me hook the trailer up. My bill was twice as much as it was supposed to be. My trailer was not at the UHaul store, but at a satellite location.

Brian W. le

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To start with, they didn't have any idea about my rental. Took over an hour and 3 phone calls to find a key to a truck. Truck didn't have the items I paid for in it. Returned the truck in 3 hours, to no one present at the location. Uhaul called 5 days later to say my rental was still open. DO NOT SCHEDULE ONLINE or BY PHONE. Go directly to a location and speak with employee's there. U-Haul planning and communication with franchisee's is extremely inadequate.

DOUG C. le

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nada

jason V. le

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Kenny is working there every time Ive been there last time my lights werent working so he came out in the freezing cold and spent an hour messing with my lights till he got them fixed. charged me 5 bucks, he was kind helped me on my way and i got a super good deal. good people make it a good business, Ill be back to the ontario uhaul for sure....

Shannon H. le

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Le client n'a pas laissé de commentaire.

Donald G. le

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Le client n'a pas laissé de commentaire.

thomas K. le

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Le client n'a pas laissé de commentaire.

DONALD G. le

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Le client n'a pas laissé de commentaire.

JORGE G. le

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Le client n'a pas laissé de commentaire.

JACK L. le

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Le client n'a pas laissé de commentaire.

CARLOS V. le

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Le client n'a pas laissé de commentaire.

LETHCO S. le

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Everything went great at Ralph's Service. Ken did a great job and even helped me load the car on the trailer, above and beyond the call of duty - Thank You.

le

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Le client n'a pas laissé de commentaire.