We were charged 20 $for gas when we barely used any. We obviously would've filled it up to where it was had we of known how outrageous their pricing was. Also the after hours check in was not simple and they should warn you to bring your passport with you as an alternative form of identification. Horrible experience and honestly so misleading. They advertise 19,99 $ and 0,79 per mile but nothing about the gas on top of that.Sierra S.
Customer Reviews for The Storage Place #2
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Columbus, GA 31903
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 5h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Great service and very helpful.KHALIL H.
Le client n'a pas laissé de commentaire.JAMES M.
The staff were super friendly and very helpful. MerciRICARDO A. | Expérience générale
Very professionalTHEODORE S.
Le client n'a pas laissé de commentaire.James B.
Le client n'a pas laissé de commentaire.Carmen R.
Le client n'a pas laissé de commentaire.SHANE U.
Le client n'a pas laissé de commentaire.Neal R. | Expérience générale
Le client n'a pas laissé de commentaire.KAI C.
Le client n'a pas laissé de commentaire.RONNIE W.
Le client n'a pas laissé de commentaire.JEFFERSON D.
Le client n'a pas laissé de commentaire.Loren P.
Le client n'a pas laissé de commentaire.CLIFTON J.
Le client n'a pas laissé de commentaire.CLIFTON J.
Le client n'a pas laissé de commentaire.BOBBY C.
Le client n'a pas laissé de commentaire.Wilson S.
Le client n'a pas laissé de commentaire.MICHAEL B.
Let customer know when you can use your bank debit card for a van, the lady on 10th street in Columbus ga said I couldn't use my bank debit card from the bank Kinetic bank, for a van rental, it need to start when Reserve the rental online because I didn't went all the way down there just to get turn around saying I can't use my bank card, that I put in the reservation a day before, I had a bank debit card, I still don't know what I needed,FAMONTO B.
Guy working the counter was friendly, helped hook up equipment and made the check-in and pick up process great.JASON K.
Le client n'a pas laissé de commentaire.JASON E.
Excellent service à la clientèleBernetta F.
Excellent serviceGLADYS D.
Service provider Mac was incredibly polite and helpful. I was a last minute rental and he went above and beyond to help find me a truck. I couldnt have been more impressed by his service. Thankyou very much. I wish every business had someone like him.Martin M.
Le client n'a pas laissé de commentaire.Cole T.
Excellent customer service. Very friendly and helpful. It was an effortless transaction. I would certainly use this location again.Cynthia P.
Le client n'a pas laissé de commentaire.Laura S.
Drop off area was a little tough to negotiate with a big trailerTHOMAS F.
Le client n'a pas laissé de commentaire.XAVIER D.
Le client n'a pas laissé de commentaire.Frederick L.
Le client n'a pas laissé de commentaire.Ray H.
Add cruise control to trucks. This will improve safety and comfort for drivers.Christopher O.
Le client n'a pas laissé de commentaire.JORGE L.
Le client n'a pas laissé de commentaire.LEIGH M.
Very professional and made me feel welcome.SHIRLEY F.
Very quick and smooth pick-upREBECCA D.
Windshield was covered in dead bugs. Truck needed a washing.NATHAN S.
Victory Drive location was great!!! Customer service was 1. Your customers need to be made aware of ANY changes to their reservations!!! Box Road reps need to work on their customer service skills!!!CAROL C.
The service was great, job well done.PAUL B.
Le client n'a pas laissé de commentaire.CHRISTOPHER M.
The rear view mirror on the right side of the truck was broken and could not be fixed . This made a 1000 mile journey with a tow dolly more than a little difficultMoses P.
Right outside of base, easy and convenient.GEORGE S.
Le client n'a pas laissé de commentaire.Charles H.
Le client n'a pas laissé de commentaire.BROOKE M.
Le client n'a pas laissé de commentaire.Logan S.
I didn't catch his name, but the man at the front desk helped me out immensely with my move. He made the rental and return process very quick and easy for me. I will definitely be recommending this location to anyone I know on this side of town.AUSTIN G.
Great locationjames W.
The customer representative Mickey was extremely rude to me throughout my entire service he constantly harassed me about a situation I could not control and even threatened to call the police on me knowing that the truck was stuck in the mud and I was actively trying to get it out he over charged me and continues to be rude towards meZYNIAH C.
Expeditious and courteous service. They had what I needed readily available. I will gladly recommend UHaul to anyone.TARIEL B.
Le client n'a pas laissé de commentaire.JAMES W.
Le client n'a pas laissé de commentaire.Christopher S.
Le client n'a pas laissé de commentaire.CHARLENE W.
Le client n'a pas laissé de commentaire.Glenn R.
Le client n'a pas laissé de commentaire.DAVID E.
Le client n'a pas laissé de commentaire.ERICJOSEPH M.
Nothing....every was great.OLLIE M.
Le client n'a pas laissé de commentaire.April G.
Customer service rep at the front counter was very professional and assisted me in a professional manner.Jonathon H.
The only improvement I would recommend is to have the fuel tank full upon pickup for all customers.Samuel G.
The truck I rented only had 2,xxx miles in it, which was nice because it was going from Georgia to Alaska. Visually I identified it had already been involved in a front end accident. Only after driving it a while did I notice the significant mis-alignment. When driving straight, the steering wheel needed to be at the 10'oclock position. This made driving though tight roads, tunnels, and windy mountain roads very difficult, nerve-racking, and dangerous.Jeremy R.
Le client n'a pas laissé de commentaire.KEVIN E.
Le client n'a pas laissé de commentaire.Vijay S.
Great experienceNathan C.
Le client n'a pas laissé de commentaire.LONNIE W.
Le client n'a pas laissé de commentaire.Bienvenido B.
This location is awesome and always help full to Customerdhaval P.
Le client n'a pas laissé de commentaire.Lamont W.
Friendly staff. The return process was easy and went without issues.Trenton L.
It was the best and fastest service I have had from U-Haul ever. We rent a lot from U-Haul and the manager at this location was exceptional.CAROL D.
The woman who took our truck back was outstanding! She was professional and met us with a smile. I appreciated her help with our truck return.Samantha W.
Mr Woodham went so far above and beyond to make sure my trailer was hooked up correctly and was ready for the road. I showed up late due to a change in time zones and Mr Woodham was patient with me and then ensured everything was functioning correctly after I had already driven off the lot.Austin L.
Continue social distance.Justin C.
Everyone I worked with was extremely helpful and knowledgeable. I had a very good experience.Erin M.
Le client n'a pas laissé de commentaire.Christopher B.
Everything went well!!!HAYWARD K.
Friendly and very helpful staff. Highly recommend this location.Matthew D.
The gentleman was very courteous and helpful and made sure the trailer was connected properlyDoug W.
Le client n'a pas laissé de commentaire.JAMES P.
Le client n'a pas laissé de commentaire.Marlin R.
Le client n'a pas laissé de commentaire.Taylor F.
Le client n'a pas laissé de commentaire.William T.
Le client n'a pas laissé de commentaire.James T.
Had a great experience renting from this location. The gentleman at the front desk was respectful and kind during the whole rental process. Highly recommend this location!Jorge S.
Le client n'a pas laissé de commentaire.Sherwyn G.
The customer service was outstanding. The young man has assisted me in the past 3 years with getting the U-haul to deliver bikes and toys to underpriviledged children. He makes my process stress free and the transactions are always smooth. Thank you so much. Retonya WilliamsRetonya W.
Le client n'a pas laissé de commentaire.Gregory S.
Le client n'a pas laissé de commentaire.Courtney G.
Le client n'a pas laissé de commentaire.Timothy H.
The gentleman who attend me, he was very respectful and gentle!Eldio C.
Le client n'a pas laissé de commentaire.Latoya M.
Le client n'a pas laissé de commentaire.Sara R.
Very helpful employees very knowledgeable was in and out of there very quick both picking up and dropping off the trailer thank you very much look forward to doing business with you againErnest D.
Le client n'a pas laissé de commentaire.Antrell H.
Le client n'a pas laissé de commentaire.Aaron C.
They were having internet issues and it made our rental process take over twice as long as it should have. Then the guy couldn't get our receipts to print (one for a trailer, and one for an item we purchased). He said he'd email them both, but I only got the trailer one.Lani Y.
Great location to rent any size u-haul. I booked online, and got the correct sized truck perfect for our move. The facility is clean, easy to find, and they have everything you will need to complete your move.Jerrell A.
We have rented from Uhaul multiple times in the past few years and this location doesn't come up as a place to return in the system even though it is the closest location to us. We have to call Uhaul and request this place. This place has excellent service and we will only rent and return from here.Anthony N.
Le client n'a pas laissé de commentaire.Ingebrigt Andrea R.
The customer service from the owner of storage #2 was amazing and super friendly. I would definitely be using them for all my U-Haul needs and storage !!! Un travail bien faitTameisha R.
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