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ELIEZER L.
Customer Reviews for The Storage Place
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Everything was PERFECT!! AND NICE CUSTOMER SERVICE!!!
Donna G.I need to rent another truck in the morning
DONNA G.Drop off in Houston was a hit different. Maybe a receipt for the trip would be good to give at the end of the trip and drop Off.
SARAH P.Everything was great. Service was fast. We will use this location again.
GORDON H.Continue to employ courteous staff .
JANNETT M.Frame seem to be twisted going straight down the road vehicle was crooked. Steering wheel extremely off-center.
Jon L.Will never use U-Haul again. Equipment not maintained for safety Roadside assistance almost impossible to contact.
Linda S.Everything went smoothly. Staff was knowledgeable and quote was accurate. Very easy to pick up and return vehicle. Merci.
TERESA A.The staff was awesome and extremely helpful!
Shawn A.The young lady that helped me was kind and got me checked in and out quickly and efficiently!
Rodney S.Everything was GREAT
RUBEN Y.Justin is a great guy to do business with very helpful and friendly. We could go to a location closer to us, but because of Justin we always choose this location. We highly recommended it.
MARION K.The service was excellent !
LEEANN E.Very helpful!
CANDICE EVON M.Justin and Gerald were extremely helpful and personable! I would definitely recommend this site!
JENNIFER M.Good service, very helpful
KATHRYN F.Fast serviced; easy reservation process; friendly, courteous customer care; easy pick up and drop off.
ELOISA C.Great service. Way better than going to one of the big u-haul locations. I will be back to your location again for my future needs. Thanks...
MICHAEL B.JUSTIN, WORKING IN THE OFFICE WAS FABULOUS. HE WAS VERY HELPFUL, FUNNY AND ANSWERED ALL MY QUESTIONS. OVERALL EXPERIENCE WAS EXCELLENT.
DEBORAH RAE M.I was overcharged by this uhaul location. The estimate of the truck fuel when I take the truck is 3/4 instead of 7/8. I went to gasoline station to refill before I return the truck. I should get a refund of 14 $that they charged me for the fuel. I emailed them but got no response.
TOMMY T.Your guys were real respectful had a mask on and I will come back and rinse from you all again wish I have in the past if you look at the records so please let them know please
ROSALINDA G.Great people and service!
Michael F.Nothing to improve. Gentleman was friendly. I got in and out quickly.
AISIA F.Very Professional and courteous. Thank you.
Elida B.The equipment was clean, but I'm not happy with the fact that I was pulled over by the police because the driver's side front light was not working!!!!I would like a call back by someone!!!
Vanessa W.The self serve idea is a nice service but our U-Haul truck didn't have our dolly or furniture pads we ordered so we had to come back when the store opened to get the items.
Eric H.Website took a couple tries to get the reservation.
Jon V.None they were great, responsive and did exactly as they stated
DAVID P.Keep up the great service with Justin. Will come back here far any future service.
Amado G.The truck needed a wheel alignment, it was a windy day and it made it a little difficult to drive. The attendant's that waited on me were very kind and got me on my way check in and check out very fast and efficiently. Thanks RB
Robert B.Uhaul 1-800 told me where to drop trailer off and was given bad uhaul dealers 1st stop-lady said she does not unhitch trailers she's too old, 2nd place he was short staffed, 3rd place closed covid, and 4th place the owner was awesome. Simple, drive around back we uhitch it and email you a receipt...That's what a customer expects..give that man a raise.
STEVEN FRANCIS R.I ordered a dolly and one was not placed in the uhaul. This location gave me a much appreciated discount for not putting the dolly I ordered in the truck. Le service à la clientèle était génial.
Steven C.nasty place
antron A.Everything was fast, easy & convenient. Made it very easy to pick up & drop off will definitely use this location again!
Jaclyn G.Keep being friendly and professional.
Elida B.No problems with service
Justin W.All was done quickly and efficiently even though I was an hour early. Other than the truck being a gas guzzler, I had no problems
WILLIAM NEWSOME A.Y'all are amazing!! Keep up the good work!
Nathan J.Best U-Haul experience to date
BRETT ALLAN S.Excellent experience.
rONNIE F.It's so convenient having Uhaul at The Storage Place, I would definitely recommend to a friend!
RENIOR K.Good customer service
FRANCOIS L.Everything went great with this place and Justin was really nice. The only thing I noticed is that it still had several dollies inside the back and some of the blankets were already out of the bag from the last move but Justin said since that was the case I could use any of it without a charge if I needed to so ended up working out just great.
Jerome C.Easy to reserve online. Facility was super clean and employees were pleasant. Truck was clean and equipped with moving pads and dolley (unexpected plus)! Check out/in process was quick (contactless option available).
Shannet W.Very friendly.
Thomas L.