Évaluations des clients The Storage Place

Very Professional and courteous. Thank you.

The equipment was clean, but I'm not happy with the fact that I was pulled over by the police because the driver's side front light was not working!!!!I would like a call back by someone!!!

The self serve idea is a nice service but our U-Haul truck didn't have our dolly or furniture pads we ordered so we had to come back when the store opened to get the items.

Website took a couple tries to get the reservation.

None they were great, responsive and did exactly as they stated

Keep up the great service with Justin. Will come back here far any future service.

The truck needed a wheel alignment, it was a windy day and it made it a little difficult to drive. The attendant's that waited on me were very kind and got me on my way check in and check out very fast and efficiently. Thanks RB

Uhaul 1-800 told me where to drop trailer off and was given bad uhaul dealers 1st stop-lady said she does not unhitch trailers she's too old, 2nd place he was short staffed, 3rd place closed covid, and 4th place the owner was awesome. Simple, drive around back we uhitch it and email you a receipt...That's what a customer expects..give that man a raise.

I ordered a dolly and one was not placed in the uhaul. This location gave me a much appreciated discount for not putting the dolly I ordered in the truck. Customer service was great.

nasty place

Everything was fast, easy & convenient. Made it very easy to pick up & drop off will definitely use this location again!

Keep being friendly and professional.

No problems with service

All was done quickly and efficiently even though I was an hour early. Other than the truck being a gas guzzler, I had no problems

Y'all are amazing!! Keep up the good work!

Best U-Haul experience to date

Excellent experience.

It's so convenient having Uhaul at The Storage Place, I would definitely recommend to a friend!

Good customer service

Everything went great with this place and Justin was really nice. The only thing I noticed is that it still had several dollies inside the back and some of the blankets were already out of the bag from the last move but Justin said since that was the case I could use any of it without a charge if I needed to so ended up working out just great.

Easy to reserve online. Facility was super clean and employees were pleasant. Truck was clean and equipped with moving pads and dolley (unexpected plus)! Check out/in process was quick (contactless option available).

Very friendly.

Keep doing what you are doing. I was very satisfied.

Make the seat of the truck go back. Or put a disclosure that tall people are going to be uncomfortable

Great people

Justin was very professional and helpful. Both times I have rented from this location with Justin have been great. Thank you sir.

I had a great experience renting from this location. I would definitely rent from here again.

First off, Nueces County had a mask order in effect starting midnight, June 26th. I picked up the trailer after that date and both employees inside the store at the counter were not wearing masks. Then the ladies at the counter asked if we knew how to hook up a trailer to the truck. We did, so one of them led us to the trailer we were going to rent, told us to hook it up ourselves, and went back to the office. We did not see her or any other employees again. The last several times I've been to UHaul locations, the customer service experience has been much higher quality. The employee in question at the Dunbarton Oak location in Corpus Christi did not look over the trailer with us (we checked the tires, inside, everything ourselves without her present prior to attaching it and leaving), she did not check that we had it attached correctly, did not help us check the brake lights/turn signals, etc. Nothing that employees at other UHaul locations have helped/done for us in the past.

This is a self-storage property with two young females in the office. They basically pointed to the trailer and drove away in the their golf cart. The 6x12 double axle trailer i rented weighed a ton and I was forced to lift it myself to attach it to my hitch.

The young lady in the front was super nice and helpful.

Great experience! Reservation was ready to go as soon as I arrived. Check out was quick and easy. After-hours drop off was similarly painless.

Excellent customer service !

Justin was very customer service oriented! Outstanding!

It was all good. Fast. Friendly.

Top notch customer service! Very knowledgeable, helpful, and very clean office. THANKS for the rental!

vert friendly

Heavy, heavy kuddos for the individual that assisted my father and I when we went. My back recently gabe out and I am still in pain as I write this. Your employee helped with the administration portion as well as placing the rented trailer onto my hitch. Could NOT have done this without his help

They were great. Helped me with returning my boxes!

This location was by far the best unsullied experience I've ever had!

Deep driving cabin was very dirty. That must be cleaned in between customers specially during a pandemic. The furniture dolly I had rented was not available at the store. It made my move a lot more difficult. Additionally, I had requested 6 furniture pads that were not included but I still received a charge for.

Best customer service around. I won't rent anywhere else!!

Staff was courteous and helpful, professional.