I reserved a 15 foot truck. I recieved a 10 foot. I reserved a dolly, I was told they didn't have them after I already arrived to pick up the truck. The 10 foot truck I recieved also didn't have a ramp. Overall this was a terrible experience renting through this specific location. I had to work ALOT harder to move my stuff.TINA A.
Customer Reviews for The Storage Place
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.LOZENIA R.
Worker didn't review mileage with customer upon returning and info was incorrect on receipt overcharged will definitely not recommend location.Deandra E.
Thank you so much for your service.Kimberly B.
The truck was not parked where the website said it would be. Was easy to find, but I had to walk the length of property to get the key. Taking me more than 15 minutes to check in like the video said.Phyllis H.
Great customer service!George S.
From what I experience renting from Uhaul there's nothing that need improve. The Uhaul I rented from were outstanding.katherine W.
Le client n'a pas laissé de commentaire.hardine K.
Le client n'a pas laissé de commentaire.John B.
Please let Manager Savannah Garza of the wonderful help renting me your truck. Savannah is so helpful with renting me a storage room and renting a truck. Thank you, John Bayduss 281-424-4936John B.
Customer service is the Best.William C.
Le client n'a pas laissé de commentaire.DIONICIO R.
Nothing, they were greatMichael D.
I feel like that recurring customer should get a discount and I am a recurring customerRichard C.
The app did not work properly called customer service and your employee operator was very rude argue with me several times and then try to send me two different locations they were further away and charge me more money call back got a different operator and came to a new solution where I was able to leave the U-Haul there and come back the next day to to talk to the owner of the property I really do not want to use you Haul ever again was letdown with poor customer serviceTARA M.
Nothing. Top notch customer service!! Will rent my u-haul services here from now onPerry C.
Le client n'a pas laissé de commentaire.ERIN M.
Le client n'a pas laissé de commentaire.Lisa E.
Le client n'a pas laissé de commentaire.Laertes B.
Rep was beyond helpful and courteous. I appreciate good customer service so I would prefer to come here than the uhaul on Main st.Kiara D.
Le client n'a pas laissé de commentaire.Deonte G.
Le client n'a pas laissé de commentaire.timothy G.
absolutely nothing, it really was the best looking storage unit I have been in. The two ladies that works there are the best, they explained everything in complete details and was always there to help with anythingJessica R.
Le client n'a pas laissé de commentaire.sarah C.
Excellent service,very courteous staff at this location !would definitely recommend the storage facility as well as the uhaul location!larry B.
Well when i first picked the U-Haul up, he told me it was going to be around 75 $for the day (because I only needed to drive it about 20 miles). Well when I brought it back, of course he went out to check the U-Haul to make sure everything was good, and then he proceeded to tell me that the tank was only 1/8th full, which was untrue. When I first picked the U-Haul up it was 1/4th, and like I said before, I only had to drive a couple miles with the U-Haul, and the gas tanks was BARLEY under the 1/4th mark. So he told me that he'd have to be charging me and extra 25 $to put gas in it, so I was like okay that's ridiculous but that's fine. What he didn't tell me, was that I was also being charged 50 $for some fill up fee. So my total came out to 120 $and I had the U-Haul for not even a whole day.Alex S.
Check the vehicles before leasing to the next customerRebecca S.
Le client n'a pas laissé de commentaire.Steven M.
There were other locations closer. Also why I was charged 12 we put half tank of gas. We did not drive far after putting the gas.ronny T.
Le client n'a pas laissé de commentaire.Sarah O.
Le client n'a pas laissé de commentaire.brenda g F.
I swept the truck out after my usage, but it was dirty in the back when I picked it up.Torrae D.
Better prices.JAVIER H.
Le client n'a pas laissé de commentaire.Russell I.