Le client n'a pas laissé de commentaire.Steven B.
Customer Reviews for The Storing Place
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Not double charge customers whenever they rent your trailers!Jonas M.
Be more fair, over 10 $charge for gas after running only 15 miles( pick up the truck with 147455 miles, return it with 147470 milesJames N.
Le client n'a pas laissé de commentaire.Kasey G.
Truck had trailer attached. I had to un hook it Lady was very nice, customer friendly. Biggest problem was check in by phone day earlierCharlotte M.
Doesn't seem that the maintenance is kept up very well. A trailer with a low tire should have never been picked up by a customer.Micheal S.
Nothing. Rental went smooth... ThanksAARON B.
Le client n'a pas laissé de commentaire.TRACY L.
Le client n'a pas laissé de commentaire.FRANKLIN D JR S.
Le client n'a pas laissé de commentaire.David C.
Le client n'a pas laissé de commentaire.bradley C.
Le client n'a pas laissé de commentaire.KATHRYN C.
Have working A/C, clean windshield, working headlampsJEFFREY M.
Le client n'a pas laissé de commentaire.Devin G.
Good service, good equipment.Robert C.
We have rented several u-haul trucks over the years. Our needs are always met more than half way. We always return to Belpre location because we are treated with respect. MerciDeborah H.
Very nice lady at the office. Very polite and explains everything very well.TINA S.
Le client n'a pas laissé de commentaire.RICHARD P.
Make sure you do inspection walk and look for cleanliness of cabin. Location and staff excellent.DIANNA V.
Le client n'a pas laissé de commentaire.PAMELA M.
Le client n'a pas laissé de commentaire.Laren S.
Le client n'a pas laissé de commentaire.Christopher G.
Nothing i can think of. The lady who took my order was very helpful and polite.GARY B.
Have more equipment available.JACKIE S.
Very friendly place of business. The young lady helped me and had a wonderful attitude. I will rent from here whenever I need a uhaul. Thank you very much.MICHAEL S.
Le client n'a pas laissé de commentaire.sandra F.
I rented a uhaul previous to this rental the total charge was less than this time. I booked this as the EXACT SAME rental. How can my bill be soo much more.??? This makes ZERO sense. I will find another rental company for my next trip. This makes absolutely no sense.XANDRA MICHELE S.
I was informed by your personnel that I had 24 hours and I was charged for two rental periods even though I did not exceed that 24 hours. Also your truck was not cleaned or locked up when I got there. The truck had the passenger side seal ripped off laying in the floorboard and the driver side door hardly wanted to shut!!Bryan T.
Don't call customers and change reservation pick up spot. You could have taken truck from where I had to pick up at and taken it to where I reserved it. Also have a clear explanation of pick up when the business is closed. I called to sort out the situation and all I got was the run around. Also asked repeatedly for drop off location on multiple calls. Didn't receive an answer until I was enroute to unload the uhaul. Overall this was the worst experience I have ever had. Still have two more moves to complete and I will shop around instead of going with uhual right off.larry C.
Did not expect the trailer that I rented to leak...also return it a day earlybrian S.
Le client n'a pas laissé de commentaire.LYN R.
Le client n'a pas laissé de commentaire.Regina E.
The truck had no power and smelled really bad. The check in and out process was horrible.Carrie B.
Went here to this location to rent a trailer to hall a motorcycle frome Athens to parkersburg. The customer service was excellent. Went to south side uhaul to rent one first and they told me because my brothers ex wife owed them money from 2011 they wouldn't rent to me because same last name put me in a real pickle. Would not recommend them to no one at the blizzard drive store. Was rude too. Thank u Belpre uhaul for helping me out .TIMOTHY MICHAEL R.
Le client n'a pas laissé de commentaire.John C.
Had trouble with payment. Charged me three times for one day. I had to call my credit card to cancel two of the extra payments.Timothy G.
Le client n'a pas laissé de commentaire.Terri B.
The staff was the best,,Russell S.
Le client n'a pas laissé de commentaire.Frederick C.
Le client n'a pas laissé de commentaire.SHERRI K.
Reserved one location they did not have sent me to another location they did not even put the trailer in truck I had to figure it out what a damn messMICKEY S.
Nothing....very friendly staff.RANDAL B.
Rearrange office to allow better social distancing re Covid-19.THELMA S.
Le service à la clientèle était génial. Everything was explained clearly. I will rent from them again when the time comes.DANIEL B.
Le client n'a pas laissé de commentaire.RICHARD S.
Le client n'a pas laissé de commentaire.John S.
Le client n'a pas laissé de commentaire.Lindsey E.
The young lady that took care of us, very kind, courteous and pleasant.Would recommend them in the future and would use that again.becky H.
This location was awesomeMelissa M.
Casey is a sweetheart and SO helpful in every wat. Treats each person individually as the most important customer. I have used this service (storage & uhaul) SEVERAL TIMES AND FOR AN EXTENDED PERIOD (STORAGE). i SO ENJOYED TALKING WITH CASEY and recommend the storage place and it's facilities to any one who might be in search of a storage unit or a uhaul. GOD bless Casey!KATHY M.
Person at location was excellentashley M.
Great people to deal with! No issues.steven J.
Le client n'a pas laissé de commentaire.Mick V.
Le client n'a pas laissé de commentaire.SHANE W.
Casey was so very nice and so helpful. she is a TRUE joy and I know an excellent complement for ur company. Better hang on to that girl!!!Kathy M.
The employee was very nice, but her attention was spread to thin. After I hooked to the car dolly I noticed an issue. So I went up to office so she could get a picture of the trailer hooked up and she was on the phone with a customer, had a second in the office and I still had a issue. One of the tire straps was damaged and wouldnt work. When I pointed it out to her all she said was she didnt know anything and to go to another uhaul to see if they could fix it, turn around and walked in the store.Chris F.
Le client n'a pas laissé de commentaire.Jeremie R.
I understand how rentals work. Be nice to get a little credit when you turn in trucks early. Nice truck rode breat and nothing was damaged. Would rent again.James S.
Le client n'a pas laissé de commentaire.Mark M.
Le client n'a pas laissé de commentaire.Christine M.
Le client n'a pas laissé de commentaire.Andrea H.
Le client n'a pas laissé de commentaire.Allen A.
Clean , newer truck , rep was helpful on phone , nice clean rental facility , u Haul phone rep was very courteous , would recommendDave V.
I was not impressed with the Belpre location. The truck was very dirty inside the cargo bed and inside the cab. I called the location 2 times and left a message and asked them to call me back and they never did return my call...I showed up at the location to retreive an item I left in the truck and told them I had called twice and their reply was..."you aren't the first person to tell us they left a message",,,?????Craig H.
Le client n'a pas laissé de commentaire.Edward T.
Le client n'a pas laissé de commentaire.JENNIFER N.
Most of the running lights did not work. Make sure all the electrical is working properly before renting. But, the lady that helped me was awesome!Andrew B.
Le client n'a pas laissé de commentaire.Gary M.
I paid for a appliance dolly and didnt get one in my truck.Nicholas M.
Tried to call and recording said they open at 9am was not able to make contact with a person till 11am.Tina M.
Le client n'a pas laissé de commentaire.Cynthia B.
Le client n'a pas laissé de commentaire.RICHARD K.
All goodCynthia B.
Ensure that keys are available when a 24/7 pick up is used. I had a 7 am pick up---- the only time we had that day ---but the key was not available. I had to reschedule for the next day, which was a problem. In top of that I had two separate authorization charges on my account until the rental was completed. Uhaul did send the 50 $guguaranteed which was helpful.Noelle H.
Le client n'a pas laissé de commentaire.Brian M.
Le client n'a pas laissé de commentaire.Rich J.
Le client n'a pas laissé de commentaire.Mark or Linda M.
Le client n'a pas laissé de commentaire.David D.
Le client n'a pas laissé de commentaire.robert B.
Le client n'a pas laissé de commentaire.Jami H.
Le client n'a pas laissé de commentaire.Edward R.
Le client n'a pas laissé de commentaire.Pam S.
Le client n'a pas laissé de commentaire.Angie D.
This was my second time renting from this location. No problems either time!Larry C.
I didn't see anything that could be improved. Everything was great!RONALD R.
Le client n'a pas laissé de commentaire.Brian J.
Le client n'a pas laissé de commentaire.Phillip R.
Le client n'a pas laissé de commentaire.lydia W.
Cant think of anythingAdam M.
Very easy to get in and out of, it is a very well maintained business.PAMELA D.
Stands that trailer tongues rest on are not tall enough and we had to pick up trailer to put on hitch. Could easily hurt someone with this foolishness. Thankfully there were several of us and we worked as a team, but this should not be a necessity. Easy to cause damage to trailer, vehicle and people.Marcella R.
Le client n'a pas laissé de commentaire.Jim A.
Le client n'a pas laissé de commentaire.Jim A.
The lady was excellent and kind. I was late bringing it back and had no problems. Great place!!Amanda S.
There was no one thereCassie C.
Le client n'a pas laissé de commentaire.Dave A.
I think it's REDICULAS that I reserved a 17foot truck only for it to be not available at the location I chose. So I had to make extra trips and spend more money on mileage. I think this is a trick uhaul uses to make more money. I will never use Uhaul again.Justin H.
Le client n'a pas laissé de commentaire.Joyce R.
Le client n'a pas laissé de commentaire.GLENN L.