Évaluations des clients The Storroom
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de The Storroom
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Kristina N. le
Service agent was excellent.
Jawad A. le
Everything was excellent, keep it up!
Tina R. le
The drop off was Excellant
tanya h. le
Roadside assistance does not work! I was on the phone 1 hour and kept getting transferred to the prompts.. never got any help! Glad I have AAA!!
charlotte w. le
Great service!
Edward S. le
The only problem I have is the mileage was off. There is no way I drove over 90 miles. The pick up place is 5 miles from my house. I drive 3 miles around the block from me to the storage place. It doesn’t add up.
David L. le
Nothing, was a good experience
Heba A. le
We lost track of time and we dropped off an hour late. “No problem” was the answer with a big smile. Absolute relief
Jill W. le
I reserved a hand truck and it was in the truck when I picked it up. I did not realize until the next morning when I went to load the truck. I called twice and only got, “I’ll have a manager call you.” I received zero call back or email. Not happy. It was only $10+tax, but if everybody is charged that $10, it will add up.
Dave p. le
The gentlemen in the office was great!!!
moe h. le
Jeff and Stacy were awesome, they helped me with my questions and concerns. I would highly recommend this location.
Tobias B. le
When we had to add a day to our drop off, the person on the phone forgot to tell us they were not open on Sundays. This would have been helpful since we knew we were over on mileage due to the moving of our pickup location. Not being able to discuss this to see what was possible is poor customer service.
Joe S. le
nothing
David N. le
There was a well meaning sticker "Speed kills," unfortunately it was placed directly over the speedometer so that it was difficult to ascertain the vehicles actual speed between 45 and 60 MPH.
jennifer d. le
Stacy provided AMAZING customer service! Professional and even when she was busy with lots of customers she greeted and took care of everyone with professionalism. Great employee.
Larry S. le
I was in possession of a I-Haul truck for 22 hours and was billed for two rental days. These charges are under handed and baseless. I’m very disappointed with these charges. I have rented SEVERAL U-Haul trucks and maybe had 1 minor complaint over a period of 25 years. That’s a long term relationship diminished by a petty/greedy act.