Customer Reviews for The Tire Barn & Auto Center

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of The Tire Barn & Auto Center

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DON D.
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Sherman H.
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David F.
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The person who helped me was very nice and helped me right away

Kristen M.
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Robert B.
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Christopher E.
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train your rental agents better.

Ellen M.
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Matt N.
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DAVID H.
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THE only complaint I have is that I had drive 30 miles round trip to pick up trailer.

Monir S.
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Attendant Added insurance without asking me. He Asked me to sign a final receipt without any explanation or instructions. When I returned the trailer he asked that I place it where It was originally which involved going in reverse in a tight parking lot without offering any help. My experience with this location is very different from my early experiences with other location. This one is very poor.

Daniel G.
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ROB S.
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Great people here! Very personable and knowledgeable about all uhaul vehicles. Don made it very easy!

Edward D.
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Joseph M.
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George R.
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charles V.
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vehicle not at location we wanted, had to drive to tuckahoe lost over 1hr & half . I dont own smart phone , I have a flip phone that wont work with U HAUL . HIGH TEC COMPANY LEFT ME DOWN........

Jeffrey W.
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The only thing I can saw was at this location the cellular phone signal is not great, so online return process over the phone while at this location, does take some time. But it’s not really the locations fault. The owners did stop by and let me know about their WiFi passsword so I could connect but I was done by that time. Otherwise they were very helpful during the check in process

regina K.
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kathleen K.
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The location is fine. It is Uhaul that is unprofessional and incompetent. EVERY single time I rent a truck I am told my location has limited trucks and I may not be able to get it there. YOU DON'T even contact the place. I made a reservation a month out. I called the location I wanted 5 days before I needed it and Uhaul never even contacted them! I called Uhaul late afternoon the DAY BEFORE and place was still not contacted?? I hate your company, if there was any other competition around my area I would use someone different. TERRIBLE

Donald W.
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Very friendly.

Danielle D.
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The owners were not honest and not very nice. She said inappropriate comments when we had concerns with the way they were running things. Promised us a bigger truck, gave us a smaller one, told us the wrong drop off location. They were very rude!

John M.
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No legal spot to park my truck.

Tammie M.
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roland H.
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Nora A.
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Everything was wonderful!

Ed M.
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Rachael V.
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That was not my drop off location I dropped off at Pierce auto body on Sea isle Boulevard

Dave F.
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Michael F.
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Everything went smooth

ANTHONY M.
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John H.
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Very friendly staff helping me with checkin and equipment connection to my vehicle

david W.
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I rented a truck that was too small. The regional manager, Kyle, as well as the local owners at Salem, NJ and Tuckahoe, NJ assisted me in swapping the truck for one that would work for me. They saved they day for me. Thanks!

john D.
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HARRY B.
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Jenner P.
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James C.
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Customer service was great! Good people! I would definitely recommend to my friends and family!

Dorothy W.
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Owner very pleasant and accommodating. Very smooth and easy pickup and return. 10 times better than my last rental at a different vendor in the area. Highly rec

jonathon C.
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Robert M.
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John H.
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Don went above and beyond to help us and it was greatly appreciated!

JUNELL L.
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Doug D.
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Sheila S.
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Great service, great equipment from Don and Cecelia! Would highly recommend them to anyone!

Harrison K.
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Kevin M.
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John M.
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Roger B.
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John K.
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Anthony B.
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Tire Barn was super helpful and speedy. They were waiting for me when I arrived and got me on my way quickly.

roland H.
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They are very nice people a joy to work with.

AMY R.
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It was my first time renting a truck and I was pretty nervous. The Tire Barn was very helpful & accommodating. I was grateful for their help. I would definitely rent there again & recommend the Tire Barn.

James L.
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Theodore F.
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ray L.
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jenn C.
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Make the Online process more effective. We booked a truck online and when we went to pick it up, no truck. After calling 5 different locations I came across someone named Bill who was actually willing to help us.

Robert P.
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Online reservation SUCKS! I Reserved at one location where was told truck was available, so entered credit card info to reserve. Got a confirmation text for pick up 35 minutes out of the way. Went on Uhaul live chat with 3 different reps, and dropped every time. One and done for me! For the record, Budget was cheaper, but I went with you because it was .08 miles from where I needed the truck. Then you pull the bait and switch

Christine B.
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Nothing. This was a great place to pick up my trailer. Clean, fast and pleasant. The owners Don and Ceile are just great. Thank you

TREVOR E.
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Alan L.
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Did not like that I was not notified of the change of pick-up location. I had to drive an extra 36 miles out of my way to pick up the trailer.

Russell S.
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NOT MAKE ME DRIVE 30 MILES TO PICK UP WHEN THERE ARE ABOUT 10 PLACES IN THE TOWN I WAS IN

john C.
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I use the Tire Barn location often and they have never even close to have let me down. These guys are awesome!

jane G.
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Kevin M.
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Claire M.
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My rental location was changed without my knowledge. Took us 20 minutes out of our way just to get the truck.

Richard B.
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Noelle C.
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JOHN C.
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PATRICIA M.
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I tried to rent online, but the information was very misleading. I wanted a 9' van. It gave me Tuckahoe as a place that carried the van. Turns out it does not. I was then scheduled for Mays Landing - miles out of my moving area. Then scheduled for a box truck in Somer's Point. I had to call back again to change location to Tuckahoe. Since I couldn't get the van anyway, I rented the truck from Tuckahoe, my original destination request. A lot of time on phone all provoked by the misrepresentation on your web site. It clearly said, " a 9' van is available at the following location" and listed Tuckahoe. When I told the girl on the phone that that should be addressed on the website, she changed the story to say that it was a busy time of year and that's why it wasn't available! (When in fact this location never has a 9 foot van!!) So, besides the $19.95 truck costing $102, because our move was a total of 37 miles, and the unnecesary truck costs double per mile of the van, the proprietor at Tuckahoe was friendly, efficient, and very accommodating. PM

RICHARD D.
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jorge C.
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The owners went above and beyond to help me get the truck on a Sunday. Kudos to them.

Joseph R.
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KIM T.
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donna D.
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A+ on service, thank you

Nicholas D.
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John Paul M.
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PRISCILLA C.
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Jessie L.
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I made a reservation to rent van for 5 hours. When we went to pick it up the man told us it wasn't there. He then sent us to another location farther away. Of course we still had to pay for the extra mileage. It was just a scam to get more money out of us. Shame on you haul.

Jane C.
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Chris C.
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Fast. Great customer service

IAN J.
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Ian J.
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john C.
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very good people there, helped get it hooked up, and were very flexible with pickup and dropoff time.

mike S.
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My rental was excellent. Everything was ready as promised. I would choose this location again and will recommend it to others!

Kimberly S.
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Thomas J.
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gracellen S.
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JORGE C.
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Danielle S.
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Honestly, I had a great experience! Everything was handled efficiently, and this was one of the best kept trucks I've ever rented. The staff was also exceptionally friendly and helpful. No complaints!

Kimberly F.
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KIMBERLY A.
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The person at this location didn't inspect the car dolly, we almost lost our car because the tire lug nuts were loose and the tire was falling off. I saw the tire rattling and had my husband pull over. Thank God it didn't break off and hit my daughter and I. A man had to come out and replace the dolly!

HOWARD R.
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JOHN M.
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DANIEL M.
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Patricia H.
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richard J.
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ANTHONY P.
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BARBARA K.
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HARRY M.
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PAUL K.
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Very professional service. Will rent from Tire Barn again.

JUAN R.
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no handcart

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