Évaluations des clients The Tire Barn

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de The Tire Barn

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Micah K.
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Have an easier/closer location for a pickup site ecspecially since I had to drive an hour just to pick up the truck even though I requested it to be picked up In my town.

Amy F.
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Le client n'a pas laissé de commentaire.

Matthew W.
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Made a simple modification to my reservation the morning of my rental, and it changed my pickup location to this store, which was closed. Had to spend an hour on the phone with Uhaul out in the parking lot, getting transferred 3 times to different departments before gaining access to my truck. Set me back a lot during my move.

MARYANN N.
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Le client n'a pas laissé de commentaire.

Stephanie T.
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Le client n'a pas laissé de commentaire.

Paul B.
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Excellent!!!

Stephan D.
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Le client n'a pas laissé de commentaire.

Lyn Nelle M.
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Something wrong with the brakes on the truck!!!

JOHN S.
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Le client n'a pas laissé de commentaire.

Jeremy S.
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Phil went above and beyond to make sure I had everything I needed for my trip and I have told anyone I've come in contact with since what a great business owner he is. This is an example of pride in ownership.

Sherry H.
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Phil went so far and beyond in helping me it felt like I was working with a dear friend. He is a good man and cares very much about serving wholeheartedly those who have a need and makes every effort to do ALL that he is able. Moving is one of life major stressors and it was a delightful and stress reducing experience. He indeed an valuable asset to U-HAUL.

Cosmo Q.
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Le client n'a pas laissé de commentaire.

Cody R.
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Nothing, the gentleman I talked to and got the trailer from name was Phil, and he was awesome. He was very nice and helpful!

Michael F.
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Great job

Joshua W.
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Le client n'a pas laissé de commentaire.

Halley L.
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Phil helped me in Colorado Springs and he was wonderful. He did a fabulous job

william S.
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Friendly manager.

cecilia G.
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Very helpful! Thank you!

PHIL M.
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Great service!

Mitchell H.
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No one was at their location even though it was during store hours and the phone number was not answered

Darryl S.
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Great service!

james F.
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I've used U Haul for cross country moves, approximately 8 times in 10-12 years. But no more, there's too many options out there to be treated like this.

donna G.
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Phil was an excellent person to work with and a total plus to UHaul. If I need to rent again he's our #1 pick.

BRANDON R.
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Le client n'a pas laissé de commentaire.

John T.
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Le client n'a pas laissé de commentaire.

Keith T.
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Very knowledgeable and friendly. Highly recommended.

Alan W.
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Le client n'a pas laissé de commentaire.

Howard K.
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Excellent Service, thank you!

Kevin W.
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Le client n'a pas laissé de commentaire.

carlos P.
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Excellent service

travis C.
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Employee was very friendly. Just not an ideal location

Richard C.
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The location was a bit out of the way, and with the street under construction makes it a little challenging, but the service was excellent. The owner was very helpful.

Dominick M.
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Great place. Super friendly.

Eric R.
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Phil took great care of me! Fantastic customer service!

Ray F.
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Although Phil went out of his way (staying late, opening early, lots of phone calls) to help us get a truck at the promised time, it was still stressful. Additionally his office needs a new computer; it froze repeatedly making pick up take 40 minutes instead of 15.

Hugo R.
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There was no one at the location when we tried to drop off the trailer we rented. When we dropped off the truck there was someone there.

John B.
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Le client n'a pas laissé de commentaire.

Craig S.
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Fantastic customer service!

Steve S.
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Le client n'a pas laissé de commentaire.

Michael M.
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Very well done and good experience. The trailer was pretty much brand new and easy to use. Thanks

Lisa J.
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Le client n'a pas laissé de commentaire.

Danny A.
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Le client n'a pas laissé de commentaire.

curtis B.
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I moved out of the area

Jeremy H.
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Le client n'a pas laissé de commentaire.

John L.
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Store front was closed when I arrive there to turn in the truck there was no parking available turned in the truck took pictures with the keys in the box along with a copy of my Rental contract showing that I had picked up the truck with zero gas in it I returned it with an 8th to 1/ 16th of a tank and then the store arbitrarily decided to charge me $40 for gas

Russell H.
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Locked up during middle of work day at 1230. Called number on contract, no one answered. Called again and left message. There was no real place to park the trailer, except leaving it halfway in the road. While I was trying to call U-Haul to get a different drop off location, owner called me back and just told me to park it wherever, he was out doing errands. Ummm...was not comfortable doing this but left it halfway out onto street. There was construction on road so trailer wasn't in the line of traffic. Never heard anything back so must be gtg. I took pictures of everything to prove I actually left the trailer and it was not damaged. Can't recommend this location at all.

David P.
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Le client n'a pas laissé de commentaire.

Susan K.
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Le client n'a pas laissé de commentaire.

JASON D.
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Le client n'a pas laissé de commentaire.

Matthew B.
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Customer service at its best! Phil was awsome!

Pamela C.
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Le client n'a pas laissé de commentaire.

Matthew B.
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Le client n'a pas laissé de commentaire.

Joshua E.
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Le client n'a pas laissé de commentaire.

john M.
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My comments aren't for this location but uhaul overall. I kept getting the runaround and it was frustrating contacting customer service. I will never use uhaul again and I will bad mouth uhaul every chance I get going forward.

Nassia D.
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Le client n'a pas laissé de commentaire.

Roger A.
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I was scheduled to pick up a rental trailer at 9:00 AM. The business did not open until 9:10 AM and another rental customer was waiting also. If you schedule customers at a certain time, the business should be open before that time!!!

Daniel H.
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Phil was exceptional. Our dealings with the corporate office on Victor was less than desirable to say the least. Phil put all worries and concerns to rest before we even had keys in hand. We will reccomend his location to anyone needing a truck.

Daniel H.
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Phil was exceptional. Our dealings with the corporate office on Victor was less than desirable to say the least. Phil put all worries and concerns to rest before we even had keys in hand. We will reccomend his location to anyone needing a truck.

Dennis W.
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Phil was amazing!!! Thanks

Dennis W.
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Phil was amazing!!! Thanks so much

Rickey B.
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Le client n'a pas laissé de commentaire.

Samantha I.
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Phil was amazing he took his time out of the day to help me above and beyond thank you for making it less stressful

Raymond G.
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Le client n'a pas laissé de commentaire.

Tim D.
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I had a pickup request at a different location and was NOT informed that it would not be at the requested site. I wasted 2.5 hrs driving around to find my trailer. Uhaul needs to FIX their system. NOT TIRE BARNS FAULT. I RENTED FROM UHAUL, NOT TIRE BARN!!!!

Chris S.
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dropped off 2 items to this location at 2 seperate times and never saw a person. this was during business hours.

NILDA M.
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Le client n'a pas laissé de commentaire.

Randy K.
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This is a great place to get a Uhaul. Very friendly owner and staff.

Brandy S.
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Excellent service.

Aimee H.
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Le client n'a pas laissé de commentaire.

Stacey D.
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Le client n'a pas laissé de commentaire.

olga R.
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thank you very much for being there for me, for having the equipment I need, for a great service!

Joseph M.
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Le client n'a pas laissé de commentaire.

Marie C.
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He was a super nice guy.i had a truck with in minutes. I was able to keep the truck an extra day .The truck its self was awesome.

Joshua G.
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We drove a 26-footer with an auto transport on the back 1853 miles. No issues, worked as intended. The pick and drop off was simple. A+++.

Eva G.
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Le client n'a pas laissé de commentaire.

Eric H.
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I have dropped my U-HAUL at this location twice now. And the owner has never made it so easy for me. I will go out of my way to drop off at this location. Keep up the stellar job!

Orquidea S.
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Le client n'a pas laissé de commentaire.

Anthony T.
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Only needed a truck for an hour to move storage units but the expierence was phenomenal ( no exaggeration )! Super pleasant and friendly. . when checking out i had an almost 30 minute conversation with the owner.. Very genuine and down to earth. . he has my vote

Belinda S.
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Phil was amazing made this process very easy for me :) I will definetly recommend his store anytime. Hope that the construction ends soon for you :)

PHIL M.
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Le client n'a pas laissé de commentaire.

Charles J.
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Had to go to 2 Uhaul locations to get a trailer but once I got to The Tire Barn Phil took great care of me! Thanks!

Raven C.
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Everything was great!

derek W.
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Pick up and drop off locations were not the issue. I dropped off trailer after hours and tried to get a return authorization through UHAUL.COM. System sucked. Worst experience ever. stood right in front of building and typed in code(their system works, OR DOESNT WORK, on GPS from your phone to verify your location.) neither my phone or my daughters phone would work. we had them send 8 TOTAL passcodes. Nothing worked. So i just left the trailer hoping it wouldn't get stolen. called the guy the next morning to confirm he got the trailer. He was friendly and got us all squared away. BUT THEIR AFTER HOURS DROP OFF CODE .COM STUFF SUCKS!!!! BEWARE!!

Timothy M.
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Customer service was acceptable. no changes suggested at this time.

Kyle L.
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Very nice and helpful. I was in and out in no time.

Amanda D.
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The owner of this location went above and beyond to provide excellent service from the moment I made my reservation to me dropping the truck back off. I unexpectedly had to change my pick up time at the last minute and Phil was so accommodating and helpful that it helped ease some the stress that I was feeling. The truck was clean and in excellent condition and staff communicated well with me about construction happening near their location and where their parking was. I highly recommend this location as they seem to have your best interests in mind.

Mayraha F.
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Le client n'a pas laissé de commentaire.

Penny M.
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Le client n'a pas laissé de commentaire.

Darryl S.
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Le client n'a pas laissé de commentaire.

Phillip W.
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Le client n'a pas laissé de commentaire.

MICHAEL S.
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They weren't open during their posted hours which made for complicated logistics.

Kyung S.
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Le client n'a pas laissé de commentaire.

laponda C.
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The facility was closed, so I just returned the contract and the keys in the outside Dropbox.

Angie R.
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I have never been more impressed. This location is a neighborhood uhaul and I was a bit hesitant in using it because of that. But, we were treated with the best customer service I could've asked for. Phil was personable and extremely professional. Thank you Phil!

Stuart S.
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This location is on a narrow side street and all trucks are parked right off the street on both sides. There isn't a designated parking lot for the trucks, so they are parked wherever there is room. There are several other businesses occupying the same building, so it's difficult to know where the actual drop-off office is. Also, the office hours on the web site are not correct, as we arrived within designated business hours, but everything was locked, and no one was available for questions. This location is also in a questionable area of town, so I wouldn't recommend being here after dark.

laponda C.
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The facility was closed, so I just dropped the contract and the keys in the Dropbox.

Jay H.
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Le client n'a pas laissé de commentaire.

Patricia C.
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Le client n'a pas laissé de commentaire.

shawn S.
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The guy that took care of me was awesome and even reccomend a good transmission shop as my transmission was slipping after the trip due to fighting high winds to get to the springs. I will however go to this location for any of my uhaul needs. Five stars!

Mara S.
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Great service!

Non reviews have been submitted for this location.

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