Customer Reviews for The Tractor Dome Inc
(U-Haul Neighborhood Dealer)

284 évaluations

9200 Hwy 14   Milford Station, NS B0N1Y0

(902) 758-1116

Heures

  • Lundi
    De 7 h 30 am à 4 pm
  • Tue–Fri
    De 8 h am à 4 h pm
  • Sat–Sun
    Fermé

Services dans cet établissement :

Pour nous contacter

(902) 758-1116

9200 Hwy 14
Milford Station, NS B0N1Y0

Services dans cet établissement :

Heures

  • Lundi
    De 7 h 30 am à 4 pm
  • Tue–Fri
    De 8 h am à 4 h pm
  • Sat–Sun
    Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

No need to improve on anything!

Donnie C. 
Évaluation :
5

Great customer service!

Lynne F. 
Évaluation :
5

Excellent customer service!

Arthur O. 
Évaluation :
5

Very helpful lady there. It was a great experience. Merci

BILL B. 
Évaluation :
5

We were scheduled to return the trailer to Dartmouth and after many hangups, and disconnects finally got someone to help us find a closer location which is above. It was just a drop off and very easy to do. But I have to say the process of getting someone to help us was horrible. Two days of trying to reach someone.

Chris P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT LYLE B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Barrie L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bill P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

RALPH W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tony M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle P. 
Évaluation :
5

Will definitely go through the tractor dome for U-Haul service again. I can't remember the woman's name but she was a great help.

Samuel N. 
Évaluation :
3

The lady was polite and followed the prompt from the computer outside had no idea of my case.. no one knew how to stamp down a car or anything to do with running down the road

John C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MichaelBruce N. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Justin K. 
Évaluation :
4

I really can't comment on this location. It was closed when I arrived so I didn't get to interact with the staff. I did appreciate that this location has lots of room to maneuver, unload the car and trailer.

Douglas B. 
Évaluation :
4

Was a great experience

Bill F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brad M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jim M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bill F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heather L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Peter T. 
Évaluation :
5

Great service 5 star

DANIEL P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Babylon H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Peter B. 
Évaluation :
5

Make sure you keep Tina behind the counter! She provides such great service.

Curtis M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDRIY I. 
Évaluation :
5

Certainly we need more enclosed trailer in this location and GNS Elmsdale as we deliver luggage for the airlines and we have to use them often. One of the drivers has a truck and uses the large ones my van I usually use the smaller single axle

james W. 
Évaluation :
1

the owners at the pictou Irving where I was originally supposed to drop off the truck were very rude and very unprofessional. I was supposed to drop the truck off at there location but when I arrived the woman informed me that I had to take the truck back to stellarton petro canada because they had no room for the truck without emailing or calling me when they had all my contact information, which then made me go over my mileage and burnt more fuel which I was charged for out of my deposit. terrible experience overall and I'll be suggesting that no one should be renting from u haul

Jordan K. 
Évaluation :
5

Rien

Brian G. 
Évaluation :
5

Very polite and helpful.

Scott M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chester C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH VICTOR B. 
Évaluation :
1

Please check to ensure all equipment rented is in the truck before pick up time. I rented and was charged for a trolley with my uhaul rental. There was no trolley in the truck when I picked it up. I requested contactless pick-up during hours when the location was closed and so no one was there to help me resolve this. It was extremely difficult moving my furniture without a trolley. The $10 discount does not compensate for that error and the inconvenience it caused.

Alex M. 
Évaluation :
5

All good. In fact excellent

John C. 
Évaluation :
5

Lower your mileage charge , way too high almost 400 for 1 day rental

Dave C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

londa F. 
Évaluation :
5

Nothing. Rented from here a few timws now and will contine to do so

Chris M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TANYA T. 
Évaluation :
5

Pictures on app for checkout should be updated with current conditions. In the pics the decals looked brand new and many were actually peeling.

Lonnie D. 
Évaluation :
5

Lights weren't. Working

ROBERT M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Valerie N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MELODY H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID N. 
Évaluation :
5

Only problem encountered was with the uhaul app when I tried to return the trailer.

bill A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MALCOLM O. 
Évaluation :
1

Booked a month in advance for a certain size and come the day before we moved we couldn't get that size so we had to drive 1 hour total in the opposite direction to get a truck which was suppose to be 7 minutes away. They said they would « upgrade » to a bigger truck for free yet the « upgrade » was a truck too big and we were not comfortable driving it because it was too big and in the city. Terrible. We had to leave some of our furniture because the truck we had asked for wasn't available and the only other one was too small. Very disappointed.

Kevin G. 
Évaluation :
5

Fast friendly service is what I experienced I see no reason for improvement

valerie H. 
Évaluation :
5

Tina was very friendly and helpful.

Shannon S. 
Évaluation :
5

Shame they did not have 6*8 trailer but otherwise great

james W. 
Évaluation :
5

Good comments, lady I dealt with in your Milford location is amazing she we needed the truck longer and she was so nice and easy to deal with (Tina) was her name:

TINA F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

George B. 
Évaluation :
5

Very helpful staff despite my late arrival and some plan changing

james W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JABBOUR B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve C. 
Évaluation :
5

Everything went well as can be expected

david G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christopher R. 
Évaluation :
5

Everything was great thanks

Charles R. 
Évaluation :
1

The trackor dome was TERRIBLE, if I could give a zero I would somehow out reservation got cancelled she said we called ..it's just my husband and I neither of us did, she was rude raising her voice then the other 2 guys were getting their 2 cents in , if I was in such a bind I would have left, we've had a terrible few weeks dealing with racism I looked at my husband in tears and was like why..he says our last name is Brooks then the lady says she's not racist I said no just Roode then she gives us a completely different price saying no were wrong, yelling I'm like just rent me the truck do the paperwork please ....I asked for someone else because she was aweful and says the boss is gone so anyways....we leave the store while driving the truck through the parking lot, she comes out waves me down says oh I guess it's on me I guess I apologize I canceled the wrong one I said wow you have terrible customer service your very insulting right fr the beginning cutting me off not letting me speak accusing me of lying . She says well you insulted me calling me racist ...kept on raising her voice I said well you have a good day I don't have time for you and closed the door and drove off, then we get to Truro U-Haul storage only to find out the tractor dome messed up our reservation booked two rooms and gave wrong price, so Truro fixes the room but can't do anything about the price because the tractor dome had us returning the truck in biblehill causing more kilometers...I think she did it on purpose, we have used U-Haul many times and this was the worst and we have another move coming up once we find a place, were actually homeless and our stuff in storage . Based on the tractor dome and how she treated us I will never use U-Haul again and I will tell everyone about the terrible service how we were overcharged and we actually we're ordering a shed fr the tractor dome for our new place but told them to cancel it , she made a terrible situation even worse and I didn't think it was possible. I moved my sister home fr charlottown and never paid 300 ..we were told 29,99 plus gas and kilometers...I have so much going on and certainly don't understand why we were treated so poorly.

Darren B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roger H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ted MacDonald M. 
Évaluation :
5

Friendly. fair and accommodating service at this location.

CHRIS H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael S. 
Évaluation :
5

Tina Hutt was excellent and helpful to deal with.

Timothy B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael L. 
Évaluation :
5

Excellent service. Friendly staff.

Jennifer B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOESPH M. 
Évaluation :
5

Wonderful service. Greeting as soon as I walked through the door, and with-in minutes I was ready to go hooking up the trailer. Second time ever renting a trailer, first time was directed to the tractor dome because they had the trailer I was after. Will continue to use and book at the tractor dome for any further services I might need. Cheers, Zachery Simon

Zachery S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

scott D. 
Évaluation :
4

Good service, friendly.

Andrew S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tom S. 
Évaluation :
2

The location was okay but it was not the pickup location I had requested and the vehicle was not ready.. I was informed of this 30 mins before the scheduled pickup time. It was not the size vehicle I thought I was renting. No furniture blankets. Have the correct vehicle available at the correct location.

Richard M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rob L. 
Évaluation :
5

The trailer bed was full of wood chips, passing a broom in it was easy.

Etienne L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NATIONAL G. 
Évaluation :
3

The customer service person was very slow. Took 15 minutes to get my info even though I called and book an appointment earlier in the week.

JOHN M. 
Évaluation :
5

Extremely friendly staff. Just what I needed at 8am on moving day!

cory R. 
Évaluation :
5

The drivers door would not open after it was locked.!! We had to go through the passenger side. My biggest yuck is how loud it is.!

PHILIP A. 
Évaluation :
5

Great service.. Friendly staff.

harris J. 
Évaluation :
5

I was very pleased with your service if i have to move again i will use your service thank you

MARCIA H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TONY K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CYNTHIA M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Heather K. 
Évaluation :
5

Great and friendly service!

Kaitlyn D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELIE H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELIE H. 
Évaluation :
5

There was a problem with the computer booking system and it was 45 minutes to fill out and get the trailer, the agent and location were great but the system itself sucked in this instance.

michael W. 
Évaluation :
5

The driver door needs a very firm closure to tightly close; may need a maintenance check. Otherwise truck was excellent.

Neil M. 
Évaluation :
4

Thank you for being so helpful with a fairly long rental!

charlotte S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randy S. 
Évaluation :
1

Stop charging people for stuff that shouldn't have been charged for saying they didn't return with proper amount of gas or cleaned when it in fact was lucky the girl

Kenneth P. 
Évaluation :
5

Good customer service will,rent again when needed

LARRY A. 
Évaluation :
4

We had ran I to some rain and the truck leaked a bit and I got some water spots on my antique table I was bringing home. I am praying I can fix them .

Sharon M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John N. 
Évaluation :
3

Not demand email address Not demand phone numbers of two different people who know me. my business is not their business. I like my privacy. I appreciate of the item I rented but I'm not sure I would rent again with the above demands.

JAMIE C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KRISTIAN B. 
Non les évaluations ont été soumises pour cet établissement.

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