Have computers turned on and ready before the first customer so not waiting 10 mins just for the computer to turn on.Tristan H.
Customer Reviews for The UPS Store 535
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
We were using the rental for wedding deliveries over a weekend in Winnipeg. WE wanted to add two drivers to the authorized driver list through your website and the system never worked. We spent over an hour in the store trying to come up with a solution, but there is no alternate method of doing this, so we were stuck waiting. The store also told us to bring the vehicle back empty of fuel, as it was given to us empty. How can you bring a vehicle back empty? I left the vehicle with approx. $60 dollars of gas in it. The vehicle had two foreign pieces of garbage in the back. This was truly a bad experience where other times we've rented from other locations were very good. Ray Daumler .Lynne D.
Have the truck the customer reserves at the location they reserved it at OR don't charge them extra fees for a smaller truck and a much further pick up location.Sarina S.
The parking lot was not appropriately snow plowed, the vehicle was clean though not equipped with appropriate tires nor snow brush for window. The vehicle was stuck for 45 mins leaving and 45 mins coming back into the parking lot to return it. Also, its rear driver side tire would spin and get stuck on very little snow which required me to go into reverse on major thoroughfares to get unstuck which is a safety risk. The service at the location was very good. They tried to help me get unstuck (a helpful stranger towed out the truck), were apologetic about my experience. In the end I had a friend follow me with shovels to help me get unstuck.JNM S.
The box of the truck needed to be swept, and the blankets needed folding. Otherwise, all good.Boulianne C.
Uhaul reported my Rental stolen !? I got charged criminally after paying for my rental. shame on you, I'll see you in court !joseph B.
Le client n'a pas laissé de commentaire.Susan S.
Le client n'a pas laissé de commentaire.CHERYL G.